Hotel Rush User Reviews

Customer Experience

Positive experience35.7% of reviews
Neutral16.9% of reviews
Negative experience47.4% of reviews

~ Based on 154 written reviews from the US App Store.

What users say

Is Hotel Rush Safe?

Hotel Rush: Merge Story appears mostly safe based on user ratings. AppsHunter Safety Score for Hotel Rush is 84/100.

This assessment is based on 563 user ratings, with an App Store average of 4.2/5.

Safety Analysis

81.0% of ratings point to a safe experience
5.7% of ratings suggest some concerns
13.3% of ratings point to a risky experience

~ Based on 562 App Store ratings for Hotel Rush.

Is Hotel Rush Legit?

Hotel Rush: Merge Story appears to be a legitimate app. AppsHunter Legitimacy Score for Hotel Rush is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stuck in limbo for 8 months

Liked the game, but I have been stuck in the middle of level 52 without being able to advance for over 8 months now. I’ve also completed floor 11 but there are no more floors available to play at this time. It’s been too long

Won't let me delete my data

I want to delete my data and start over but when I try to send a request it says they couldn't reset my game.

Your stupid ahh game and its stupid ahh ads

Stop giving me ads that don’t play through when I’m trying to upgrade an item… it’s unfair as when I have to click the basic item IT GIVES ME AND AD THAT PLAYS THROUGH WITHOUT AN UPGRADE.

Sequel idea

Awesome game as always but how about a sequel with a character creator, thanks

Way too many ads

I love this game, but the ads make it unbearable. I already watch a lot of ads in order to get extra items or energy, but despite that I still have to deal with the random ads every few minutes. The game would be much more enjoyable without all of the random ads, the incentive of watching them for items is enough. Also, they often come when I’m on a time limit (like less than a minute left), so getting an ad for 30 seconds (which are often times broken for whatever reason) is the worst thing.
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Good game

It’s a good game overall but the crystals deplete too fast. And there aren’t a lot of things to keep the player engaged. Also you need to add more floors.

Okay

Good game but you run out of energy so quick you basically have to watch ads or pay with real money to play the game

dont like new style

the game suddenly changed all of the display, the animations looks messy compared to a few months ago

Potential

It has potential to be a good game but unfortunately the play time is very short unless you want to sink a fortune in it. I even caved and payed money a few times and blew through it so very fast because the incentives are absolute garbage every time you hit a goal the prize is basically useless and there isn’t enough time in the day to complete any objective for free. Hoping to find a better one to replace it.
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Bug sur l’application

Bonjour, depuis quelques jours impossible de rentrer dans le jeu, automatiquement exclu du jeu même après avoir essayé de supprimer et ré télécharger l’application le résultat est le même. Je ne sais pas si je suis le seul dans cette situation, merci de votre aide, bien cordialement

Response from developer

Hi! Please try the following steps: 1) Connect to WI-FI if you were connected to mobile Internet or vice versa. 2) Restart your device. 3) Clear the game cache in your device settings. Attention, do not clear the game data! If these tips didn't help you, please reach our support team via this link https://gameveterans.com/support.html

Ótimo jogo

Jogo muito bacana! Eu amei e recomendo.

Response from developer

Thank you for your review 😘

Moyen

Le jeu donne tout de suite quoi faire à chaque sec. Il ne nous laisse pas penser à ce qu’on dois faire, un peu d’autonomie serai apprécié…ou donner l’option de l’aide . En 3 min le jeu me tape sur les nerfs car je ne peux pas enlever cette option de me dire quoi faire

Вылетает

Постоянно вылетает из игры ,

Response from developer

Спасибо за отзыв! Мы учтем его и внесем необходимые коррективы в будущих обновлениях. Вот несколько советов, которые могут вам помочь: - перед запуском игры закройте все другие приложения, работающие в фоновом режиме; - не запускайте игру в режиме экономии энергии; - регулярно перезагружайте устройство

Nice game when it works

It’s fun when it works but when you have to watch 100 ads just to complete missions it’s a pain.The ads stop the game freezes and it tells me it my internet,maybe it’s your cruddy ad choices.

Freezes

Fun game but it’s freezing and keeps shutting down

Passez votre chemin

Comme beaucoup de jeux du style, ça ne vous fait que perdre du temps de votre vie sans vous enrichir d’aucune manière.

Response from developer

Thank you for your feedback! We always strive for the better, so it would be great if you could tell us what we need to fix!

Cool game

Try it out it’s fun.

Очередное обновление

После обновления не заходит в игру!

Response from developer

Добрый день! Попробуйте выполнить следующие действия: 1) Подключиться к WI-FI, если вы были подключены к мобильному интернету и наоборот. 2) Перезагрузить устройство. 3) Очистить кэш игры в настройках вашего устройства Внимание, не очищайте данные! Если эти советы не помогли вам, свяжитесь с нами через форму https://gameveterans.com/support.html

Décevant depuis la maj

Depuis le nouvelle grosse mise à jours c est toujours les même commande donc ce jeu devient très monotone c est dommage

Response from developer

Thank you for the feedback! We're always working on adding new interesting features that would diversify the game. Stay tuned!

Bug depuis le niveau 25

Bug depuis le niveau 25 sur le camion. Le camion apporte les récompenses, ça c’est ok, mais ensuite la commande à réaliser pour le camion, je n’obtiens jamais les 3 récompenses promises, c’est frustrant! Je suis néanmoins obligée de les réaliser à chaque fois si je veux un nouveau camion avec des récompenses. Du coup les objets spéciaux n’arrivent pas vite et c’est très long de réaliser les commandes qui vont dans l’hôtel, comme les objets de bureaux et de cinéma…
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Response from developer

Hi! Please get in touch with our support team via game settings (tap the small gear in the corner of the screen and tap «Support») and describe the issues you encountered. We will do everything we can to help!