Houston Rockets User Reviews

Customer Experience

Positive experience51.7% of reviews
Neutral2.0% of reviews
Negative experience46.3% of reviews

~ Based on 147 written reviews from the US App Store.

What users say

Is Houston Rockets Safe?

Houston Rockets appears safe based on user ratings. AppsHunter Safety Score for Houston Rockets is 96/100.

This assessment is based on 34,233 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 30,655 App Store ratings for Houston Rockets.

Is Houston Rockets Legit?

Houston Rockets appears to be a legitimate app. AppsHunter Legitimacy Score for Houston Rockets is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why do I have to sign in every 5 seconds

Just downloaded the app and it’s forcing you to create a passkey or you cannot check your purchase

Log in issues

I continue to try logging in and it’s telling me incorrect email address or password. I utilize my work phone because I know I am entering the correct credentials, then it works. Can’t figure out the issue.

Account

I can’t open my account and I have tickets chayabbe concerts

Didn’t work

I just got a black screen.

Amazing

Awesome

App doesn’t work

The functions in the app do not work. When I click on Profile it never loads. There is no support section.

Go to the walk team

I love it all by myself so I can just make the team so I can do I can do it

Good bye NBA

Watched my last NBA game. God comes before entertainment.

The Rockets never Quit !

They are Winners!

Bad

Doesn’t give me the option to change my number

The AXS ticket transfer process is not intuitive

There has to be a better way to transfer a ticket

Review

Go rockets 🚀

Poor customer support

I have been trying to get support for tickets that were transferred to me but don’t show up in my app. The chat bot told me it would be 10 min. That was 2 hours ago. I called the box office but no one answered and I left a message. This experience has been terrible.

Tickets?!!!!

No update on tickets and when they may arrive! Been waiting almost a month and it said they were transferred that long ago from axs! Not cool

H-Town

I love this app. It’s insightful, interactive and simply 🔥

AXS is the worst app ever I've had nothing but issues. 24 hours and I still can't accept my transfe

Sucks

Parking Fees Excessive

please put limits on parking fees

Tickets

You can’t get 3rd party tickets to go through. Stop steeling from people and letting these companies scam us.

It's great but...

It's great perfectly put together. But it seems slow compared to other apps.

Love it

Great app!