HowDidiDo User Reviews

HowDidiDo
HowDidiDo
ClearCourse Events & Leisure Limited

Top reviews

So far so good

To be honest I have been impressed so far. Found booking easy and love the addition of Knockouts where you enter results and see who is next opponent. Like new look too

Bring back Eclectic score

Please bring back the stats

Pushing spam

Unfortunately this app or their admins don’t respect the notification settings. Getting unrequested push messages even though I have these turned off.
I have reported via feedback. Let’s hope they take GDPR seriously.

Update

Just updated and the only screen I can open the explore tab, all the others are blank. I have 2 notifications but they do not work anymore

Update poor

Tried to update app does’t work!

Update needs fixing

The app has just automatically updated, the home section now doesn’t load, following the update. General usability of the app is poor.

Synchronisation of handicap with WHS is not working

Playing events that have direct input to WHS are not relayed to HowDidiDo app allowing the potential for disqualification due to use of incorrect handicap in club competitions

New App Limited

Trying to book open competitions on other course not available and now can't get access in to the old app. It's all a bit of a mess

A very retrograde step

Yet another update and still it doesn’t function properly. All golf club data and personal information lost or inaccessible at previous updates and whilst that is fixed, competitions appear and disappear randomly, members are unable to enter competitions, I’ve been dumped out of competitions more than once too. Leaderboards and results boards also appear or not depending on who knows what criteria. For a paid-for app this falls so woefully short of acceptable it should be embarrassing for the developers. It comes as no surprise that my club are looking at alternatives, paying for this garbage is an utter waste of money.
Show more

Response from developer

Thank you for your feedback. When viewing on an iPad, you are seeing the iPhone application, which is why only a small window appears on the device. We are working on the iPad and website versions, so please check back on your iPad in the coming weeks.

Absolute Rubbish

The app kept freezing so I deleted and reloaded it. Now it won’t give me the OTP to sign in, after a while an error message comes up. I’ve tried rebooting my phone, deleting and reloading the app but nothing works it’s rubbish. It was rolled out before being properly tested, no wonder it’s getting so many bad reviews!
Show more

Response from developer

On Saturday 2nd May, some performance issues were caused by the Upcoming Competitions list in the app which impacted users seeing upcoming or booked competitions. This was resolved shortly afterwards and is now working as expected. We apologise for any inconvenience caused.

SJG

Very difficult app to navigate at first, hopefully gets better with time

Missing Functionality

This so called replacement for ClubV1, whilst having a more modern feel lacks its predecessors functionality.
Notifications don’t work, tee booking is not as streamlined. Still using ClubV 1

New app doesn’t work

The new app keeps telling me that my email address isn’t linked to a club even though the old app works fine. When I emailed about it I was basically told it’s my fault. Great.

Synchronicity with WHS

Handicap sync with WHS is poor/non existent. Lost count of the number of times it doesn't up date when playing in competition that does use hdid

Poor App

This latest update has confused me. They had an app that was starting to function (although still very frustrating you could see the direction). They have managed an update where they have taken it backwards and it’s literally 1994 dial up load speed and IF YOU HAVE PATIENCE- it then does t work- without doubt the worst app on my phone it was terrible before - but new levels of rubbish achieved
Show more

Response from developer

On Saturday 2nd May, some performance issues were caused by the Upcoming Competitions list in the app which impacted users seeing upcoming or booked competitions. This was resolved shortly afterwards and is now working as expected. We apologise for any inconvenience caused.

Not fit for purpose

The apps should have never been released. Just updated the app and now cannot cancel bookings, make bookings, see competition leaderboards etc. Half the time it loads nothing and states my club does not have an active plan. Just ongoing issue after issue. Give it two stars as I like the layout but so frustrating to use. Of course you expect bugs and issues at launch but this is ongoing, you need to review your software acceptance testing process.
Show more

Oh dear!

What can I say - the old app did a fine job…. Where do I start? This is ugly with far too much text/busy screens with little needed info too high profile; simple easy stuff is now buried - all I want to know is what time and who am I playing with - not available on Home Screen; the handicaps for knock out matches are bonkers - hope nobody believes they are actually correct. Lots of glitches, very unintuitive; functionality that was in last version not there. Other things like handicap list are buried and hard to find. Seems to me they’ve tried to be far too clever and include too much when actually basic needs are now more difficult to find and use. To me it’s more than a tweak it’s a re-think. Lots of our members have reinstalled the old app - that pretty much sums it up!
Show more

Functionality disappearing development going backwards.

Really disappointed with this app initially I was impressed and they kept telling us more functionality was coming. I was always disappointed that the scores per hole analysis was missing from the original app but thought that was coming. The early release allowed you to top up your club card which meant you could remove an app but that functionality has been removed. Also they send an automatic response to your queries but never an answer don’t make the mistake I made and pay for it!!!!!!
Show more

App is glitchy and now won’t allow access at all

App has recently been updated and combines the booking app and the club website app and does look better laid out….however it has been a bit glitchy the first few weeks and now won’t allow me to open the app at all and keeps showing me error messages #49 and saying client exception with socket exception. Reloaded app several times, cleared safari of website data as well, just keep getting same message and there seems to be no tech support what so ever….very poor experience
Show more

Response from developer

We're really sorry to hear this. The error messages you've described shouldn't be appearing and should be resolved. Please reach out via Help & Support in the app if specific issues persist.

Usability

I’m really struggling with this new app. So many things seem to be so difficult. I have sent 2 emails to the company asking questions to which I never receive any response. For instance, why can’t I view results from other clubs other than my own. I have to go to the online version, which basically is still the old one. And looking at previous results was nicely put in list format on the old app, now you have ruddy great banners, so ugly. And we are now paying for the privilege of using something inferior. Please scrap this app and go back to the old one.
Show more