HP Sprocket Panorama User Reviews

Top reviews

Money

Angelgomez

Response from developer

Thank you for your positive feedback. We are pleased to hear you had a great experience. If you need any assistance in the future, please don’t hesitate to contact us at info@sprocketprinters.com .

Redaloha

Prints are amazing

Response from developer

Thank you for your 5-star rating and positive feedback. We are pleased to hear you had a great experience. If you need any assistance in the future, please don’t hesitate to contact us at info@sprocketprinters.com .

Save your time.

The HP Sprocket Panorama prints blue. Have already returned the product. :(

Response from developer

We apologize for any inconvenience caused. furthermore, information please contact our support team at info@sprocketprinters.com.

Great!

I love this app it’s awesome!

Response from developer

Thank you for your 5-star rating and positive feedback. We are pleased to hear you had a great experience. If you need any assistance in the future, please don’t hesitate to contact us at info@sprocketprinters.com .

App crashes every time i try to add a sticker

App keeps crashing when i try to create stickers despite restarting

Response from developer

We apologize for any inconvenience caused. We are currently investigating the route case of this issue. Till the time Please update to the latest version, as this may resolve your issue. If the problem persists, contact our support team at info@sprocketprinters.com.

Brilliant

Love my sprocket panorama, it’s just missing some features in the design elements. It needs some more things added, UK holidays, frames etc would be good, London theme would be cool.
Also I’d like to be able to rotate pics when designing a placing, I don’t think you can do that currently.

HP Photo Printer

Na

Response from developer

Thank you for your 5-star rating and positive feedback. We are pleased to hear you had a great experience. If you need any assistance in the future, please don’t hesitate to contact us at info@sprocketprinters.com .

App Crashed 4 times before I could print the first Picture

The app is not bad on phone, but on MacBook it is practically unusable so far

Response from developer

We truly appreciate your valuable feedback and suggestions for improving our product/service. Your input plays a vital role in helping us understand the needs of our customers better. our team will review it thoroughly and assess its feasibility and impact. please contact our support team directly at info@sprocketprinters.com .Changing your rating is greatly appreciated and helps us continually improve. Thank you!

Stopped Working After Christmas

Stopped Working // After being a Christmas present for my kids and now not working for New Years Eve. Question whether I will even keep the sprocket. I am not comfortable with a device that requires an APP that just stops working with in 7 days of buying the device. HP needs to fix this. Other printers at least can be used without a proprietary app in a pinch this can not.
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Response from developer

We're sorry to hear about your experience. The HP Sprocket Panorama printer is designed to work exclusively with the HP Sprocket Panorama app, which is required for both setup and printing. Unfortunately, it does not support printing directly from other apps .We understand this may be limiting depending on your needs, and we truly appreciate your feedback. If you have any further questions, please feel free to contact our support team at info@sprocketprinters.com with more details.

Not to happy

I have to keep updating before printing pictures. And it shuts off right away

Response from developer

We're sorry to hear about your experience. The HP Sprocket Panorama printer is designed to work exclusively with the HP Sprocket Panorama app, which is required for both setup and printing.We understand this may be limiting depending on your needs, and we truly appreciate your feedback. If you have any further questions, please feel free to contact our support team at info@sprocketprinters.com with more details.

Can’t print from outside the app

This was a big disappointment. I can’t use my Photobooth app with all my custom frames with the printer. It can only print from the app itself. Very disappointed. Hope I can still return the device.

Response from developer

We're sorry to hear about your experience. The HP Sprocket Panorama printer is designed to work exclusively with the HP Sprocket Panorama app, which is required for both setup and printing. Unfortunately, it does not support printing directly from other apps .We understand this may be limiting depending on your needs, and we truly appreciate your feedback. If you have any further questions, please feel free to contact our support team at info@sprocketprinters.com with more details.

Great

Easy to set up and use.

Quali

Nice and easy

Response from developer

Thank you for your 5-star rating and positive feedback. We are pleased to hear you had a great experience. If you need any assistance in the future, please don’t hesitate to contact us at info@sprocketprinters.com .

Horrible product.

This printer is awful! Setup took forever and it refuses to allow me to use other Apps to print. It won’t let me print from my iPhone either only the HP app which is limiting! I’m returning this!

Response from developer

We're sorry to hear about your experience. The HP Sprocket Panorama printer is designed to work exclusively with the HP Sprocket Panorama app, which is required for both setup and printing. Unfortunately, it does not support printing directly from other apps or through standard AirPrint features on iPhone. We understand this may be limiting depending on your needs, and we truly appreciate your feedback. If you have any further questions, please feel free to contact our support team at info@sprocketprinters.com with more details.

Options to consider

Overall it’s good for what I wanted to do with it.

Some areas for improvement for me would be:

1. When you add txt, have the input in the middle of the screen with a full white background as often it is black type on a dark background for the first few letters as it starts top left of the screen or give the user the option of where to have the inputting shown

2. Editing is a little slow on a small phone screen - consider a pc - mac version as unless you have a stand for an ipad it is weird going from landscape to portrait to look and save pictures . Or make a landscape view / option in the menus

3. The slider for setting the size is ok but you could add an actual size input, like a calculation pop up box, as sometimes when you release your finger it can jump up or down.

4. Consider having an option to save a preset template with the size you use the most frequent as an option so it opens on that size rather than keep defaulting to the 3” one every time you open it.
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Excellentvozhoi g18

Good printing quality 👍gothic gixh18

Response from developer

Thank you for your 5-star rating and positive feedback. We are pleased to hear you had a great experience. If you need any assistance in the future, please don’t hesitate to contact us at info@sprocketprinters.com

Excellentvozhoi g

Good printing quality 👍gothic gixho

Response from developer

Thank you for your 5-star rating and positive feedback. We are pleased to hear you had a great experience. If you need any assistance in the future, please don’t hesitate to contact us at info@sprocketprinters.com

Excellent

Good printing quality 👍

Can’t upload stickers to photos using app

Can’t use stickers on app

Response from developer

Thanks for your feedback. We apologize for any inconvenience caused. Please update to the latest version, as this may resolve your issue. If the problem persists, contact our support team at info@sprocketprinters.com. We appreciate it if you could update your rating after the issue is resolved.

Excellent

Very good in printing👍