Horrible App
I don’t know what’s worse the fact I have to authenticate every single time I log in or the fact it will randomly just stop working and load errors. Slow and frustrating app
HRCU Is My Bank!
I've experienced nothing but Professionality, and Excellent customer service from this bank! They are Greeaaat! 👆
Crashing constantly
They added the card controls to the main app, now when I go to check why a charge has been declined my app crashes, making impossible to see why it declined.
HRCU app
Love this app! Has everything I need and more! I love the card management peace and tells me when my cards are being used! No issues!
App keeps getting worse
Initially when they did the upgrade on the app, it ran smoothly and no issues. Now I’m lucky if it takes 5min to load even an Account Balance without it failing to load. It takes so long for it to load and process anything and keeps requiring FaceID after even a few seconds in between different functions, like if I go to Message Center and then back to my account, and the cycle of loading start all over again. Honestly, HRCU needs to get their stuff together (web app isn’t much better) and get this fixed because I won’t stay if banking is going to be this incredibly difficult - even after being a member for years. I can tell you it’s not my phone because this experience is consistent across all of my devices. Even my new iPhone that has no trouble with ANY other app.
Honestly, fair assessment: if you do a lot of online banking, find another bank to do business with because this experience will leave you with a sour taste in your mouth.
Honestly, fair assessment: if you do a lot of online banking, find another bank to do business with because this experience will leave you with a sour taste in your mouth.
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