HSBC Qatar User Reviews

HSBC Qatar
HSBC Qatar
HSBC Global Services UK Limited

Customer Experience

Positive experience27.5% of reviews
Neutral7.5% of reviews
Negative experience65.0% of reviews

~ Based on 40 written reviews from the US App Store.

What users say

Is HSBC Qatar Safe?

HSBC Qatar appears safe based on user ratings. AppsHunter Safety Score for HSBC Qatar is 90/100.

This assessment is based on 507 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.5% of ratings point to a safe experience
3.5% of ratings suggest some concerns
7.9% of ratings point to a risky experience

~ Based on 479 App Store ratings for HSBC Qatar.

Is HSBC Qatar Legit?

HSBC Qatar appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC Qatar is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Weak app

This app basically serves to see your balance. For everything you need you have to go to online banking through your computer first. Even your bank account information is only available on the website. If you need to update your personal information you have to go to a bank branch, if you need a statement you have to go to your bank branch. For a bank like this, this app should be much better.
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Perfect for expats

Just spot on. Transfer from QAR to GBP in seconds.

Most difficult bank in Qatar

Payments never reflect and you don’t know if the payment was done or not. Sometimes it can take a week to reflect especially in Eid holidays. You need to go into a bank to settle things for everything and personal banking is terrible- basically non existent

Feature set is severely lacking

Unable to do much on the app in terms of recurring payments etc

Old fashioned and Inadequate

Very old fashioned app that is barely fit for purpose!

Slow internal

Transactions

Updates

Constant updates required not allowing the application to be used until updated.

HSBC Qatar App

The App has very limited functionality & HSBC Qatar do not use Apple Pay. Their service is dreadful referring you to the call centre are extremely polite but totally hopeless and I am a premier customer. The only way to get service is to raise complaints.

Qusad

I cannot imagine we are in 2025 here in Qatar and you are the only Bank who don’t have FAWRAN service

From the dark ages app

From the dark ages application

جاسم السيد جوال ٥٥٧٧٧٧٩٦

برنامج تعيس جدا جدا جدا متخلف عن باقي البنوك الاخرى

HSBC

simple app but can’t really do much with the app , can’t add beneficiaries, can’t put travel plans, can’t do much

Bad and ild service

Its so old and the transfer taking so much time and it should be in the working hours and still no Apple Pay

Amazing Banking Experience

HSBC even though sometimes conservative keeps the security of their clients foremost.

The app experience is smooth and seamless.

Hopefully apple pay will come to the qatar HSBC soon.

Poor

Terrible app compared to other banking apps. Need to cancel your card when abroad, can’t do it on the app. Have to call the number. Worst bank app I’ve used.

Very limited functionality

Things you can’t do on the HSBC Qatar app:

1. Can’t add international beneficiaries
2. Can’t make transfers between your global HSBC accounts on the app
3. No more Qatar Mobile payments (HSBC QR stopped all QMP)
4. No virtual or one time cards (great fir internet usage)
5. You can’t change your profile details on the app.
6. Can’t submit notice that you’re travelling overseas.

They don’t support Apple/Samsung/Google pay on their cards and have no intention of adding this functionality.

You can do all of those with other Qatari banks and apps.

There is only one reason to use HSBC QR and that is if you have other HSBC accounts around the globe. You can at least transfer to these accounts from their online banking immediately and for free.

The limited functions on the app work well. That’s why it’s two stars and not one. But the app itself is limited and basic and just not up to standard compared to other HSBC apps and other banking apps.
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Wire transfer

That app is too limited regarding bank transfers. It also takes too much time to credit the amount in the beneficiary account.

HSBC App Doha

Very easy to navigate, pay bills and transfer money between accounts. Converting money to Sterling or dollar accounts so very simple. Compared exchange rates with money exchanges in City Mall, to my surprise, HSBC gave better rates.
One recommendation when payment is made the app does not show pending transactions - this feature should be added.
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HSBC

Nice simple app but can’t really do much with the app such as writing travel plans or adjusting names on the account

Poor Customer Service

I have. So called Premier account, but it does no have any benefits. When I go to the local branch for services I end up doing everything myself.