HSBC Singapore User Reviews

HSBC Singapore
HSBC Singapore
HSBC Global Services (UK) Limited

Customer Experience

Positive experience32.1% of reviews
Neutral12.3% of reviews
Negative experience55.6% of reviews

~ Based on 81 written reviews from the US App Store.

What users say

Is HSBC Singapore Safe?

HSBC Singapore appears safe based on user ratings. AppsHunter Safety Score for HSBC Singapore is 94/100.

This assessment is based on 1,091 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
2.4% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 1,091 App Store ratings for HSBC Singapore.

Is HSBC Singapore Legit?

HSBC Singapore appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC Singapore is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

新版本有问题

总是卡住不能操作,点哪里都没反应。还有财富页面好多都还是英文很不方便。

转款困难

在银行内部转帐给家人,都连续几次遇到拦截。拦截算法太粗糙,缺乏记忆与判断能力,需要改进。

Dumb

Stupid to remove everyday+bonus 1% scheme. Now you are no different from other banks. In fact their interest rate are better. Going to deposit at other bank. Too many updates

4.70.1

New update has significantly slowed performance

New version

They refreshed the UI and forgot some basic functions like editing and removing a Paynow payee; you can only add and not remove or edit to verify details.

Great Bank App

Very easy and simple to use!

Dark mode support and confusing card payment

New app design and no dark mode support !
Since you like blinding our eyes at night = 1 star
On top of that the app does not update the statement payment due despite the payment already done.
Maybe instead of doing fancy superficial changes, you should focus on updating the information whether the statement was paid or not !
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迫切希望能有中文界面!

迫切需要中文,为什么不出中文?美国汇丰都有中文!歧视?

App broken since last update

App has been broken and unable to see full account information without clicking through on each account since last update. This is also true on UK HSBC app so must be a worldwide coding error but needs fixing as impossible to see account balances or even which currency account you are looking at until clicking through each and every account.
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中文

感谢支持中文,爆赞

Dark mode support

New app design and no dark mode support !
Since you like blinding our eyes at night = 1 star :)

汉化版本已经出现

中文版本已经出现,今天登陆,突然出现中文版了,有点不适应了,英文刚看懂一些,突然中文版出现了

希望增加中文语言支持 / Request for Chinese Language Support

作为汇丰银行的忠实用户,我非常喜欢这款App的功能。但由于我经常在全球不同地区使用,发现部分版本的App目前不支持中文。希望能为全球各地的App版本增加中文(简体/繁体)选项,这将极大地方便全球华人用户。谢谢!
As a loyal HSBC user, I really appreciate the features of this app. However, I’ve noticed that some versions of the app currently do not offer a Chinese language option. I would like to suggest adding Chinese (Simplified/Traditional) to all regional versions of the app. This would be incredibly helpful for the global Chinese community. Thank you!
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Cannot update the version in App Store

Dont know why, this version app cannot be updated in App Store today, confuse me

Useless

The most frustrating bank to deal with and disconnected to customer journeys. Blocks payments incorrectly, despite regular recurring payers. Fraud alerts are false but then spend hours trying to speak to someone to unblock my accounts. I give up.

HSBC SG team

You are the best team!

HSBC Mobile App

Easy to use

Kudos

I love this new app it has made life so convenient .
I can do everything on the go without having to log in on my laptop. This app is a game changer. Well done HSBC as always

PayNow unreliable

PayNow unreliable

HSBC APP

Very easy to use which is great for older people 😄