Can’t even pay
Sends you to a blank page
Pls fix app
Everytime it ask me to pay today and you hit the button, it goes to a blank screen, never did that before, now I have to go out and log onto a computer to pay
Useless garbage
Fire the developers. No way to copy paste account number (or any fields). UI looks straight out of 2003. Buttons for submitting support ticket doesn’t work. Doesn’t have the most basic feature that every ISP app has, an outage map or notifications that there are issues in an area. Wouldn’t bother downloading or trying to use it.
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Logging out
Got hard time to log out! No other way to do so 😔 I’m still log in! 🤦🏻♀️
CONFIDENCE IN ISING THE APP
Logged in and the user interface takes into no account of user experience. Just doesn’t look like the app was ready to go live on the App Store. The content is compressed or distorted though out the screens even if your iOS settings are set to default. I wanted to see if i could view and pay my billl. I tried to contact support and it presented a form to fill in as if I am not a customer. It should t be this way. I don’t see why an input form asking for account numbers etc should be presented when I’m actively logged in on the app. I don’t have the confident to proceed. Terrible effort.
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