Cannot sign in
Cannot sign into the app anymore even tho login still works on their site, rendered my scanner completely useless without being able to get into the app. Terrible practice by this company
Can’t sign in
Unable to sign and use app. Had a version previously that worked but this is a nightmare. Totally useless do not buy.
Connectivity issues
Like others, won’t connect the majority of the time. Didn’t have this persistent problem with this app on android.
Rarely connects to scanner
Will not connect to scanner 99 percent of the time.
They can lock you out
I have been using the Autel HT200 for three years now, but today after my phone paired with the HT200, it said the device is locked and couldn't be unlocked until a 'review' was finished.
No information as to why. No information as to how long this would take, No number to call, No e-mail to send to; they just decided that I can't use this tool that I bought.
That was not a happy exercise either. You pay for the hardware, then you pay for the specific modules you need at $30 a pop. This started out as a racket and now they are cinching the noose tighter.
No information as to why. No information as to how long this would take, No number to call, No e-mail to send to; they just decided that I can't use this tool that I bought.
That was not a happy exercise either. You pay for the hardware, then you pay for the specific modules you need at $30 a pop. This started out as a racket and now they are cinching the noose tighter.
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