HTFFFCU User Reviews

HTFFFCU
HTFFFCU
HOUSTON TEXAS FIRE FIGHTERS CREDIT UNION

Customer Experience

Positive experience87.4% of reviews
Neutral3.6% of reviews
Negative experience9.0% of reviews

~ Based on 167 written reviews from the US App Store.

What users say

Is HTFFFCU Safe?

HTFFFCU appears safe based on user ratings. AppsHunter Safety Score for HTFFFCU is 93/100.

This assessment is based on 580 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.6% of ratings point to a safe experience
3.4% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 501 App Store ratings for HTFFFCU.

Is HTFFFCU Legit?

HTFFFCU appears legitimate, with a few gaps. AppsHunter Legitimacy Score for HTFFFCU is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Could be better

Needs a running total of pending bills ready for payment.
A note could be written on checks, something changed.

User friendly

Not being a tech wizard I appreciate the ease of this app.

Needs improvement

Definitely needs improvement in regard to ease of access of financials . Zelle would be amazing. Being able to see my account number without calling in would also be amazing

No Longer Crashing

Crash issues have been fixed. App is working great now. Thanks!

Bank statement

I appreciate the information, but I don’t see a FICO credit score. SJM

Great App!

Very User Friendly!

Bank

Very great app the bank has great security

Not fully operational on iOS/MacOS

The Full Bill Pay portal displays “unexpected error” on iOS 26.5. On MacOS Safari v26.5 Full Bill Pay displays “Your session has expired. Return to internet banking and relaunch bill pay” which does not work. Yet the website works fine on MacOS Chrome v130.0.6723.91.

I’ve already tried to resolve this twice via Member Services and the online banking support provider just repeatedly asks for screenshots and says it’s a device-specific issue, which it can’t be, since it happens on different devices. The suggested fixes to clear cache/cookies do not work, and to uninstall browser plugins or extensions do not apply.

Very frustrating and I cannot recommend using the Full Bill Pay functionality for these reasons. Apple users should not have to download a non-native browser to use their financial institution’s online banking features.
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Amazing Financial Institution

The Houston Texas FireFighters FCU is an amazing financial institution to handle all of your financial needs. Employees are excellent and everything is handled with great care.

Great app

This app is very helpful for banking, bill payment, and check deposits. I have had zero issues with it.

Secure

If you don’t use the app regularly, you will be locked out, unfortunately

Format

I don’t really like the navigation of the new format of the app.

Works great

I like the way the app is set up. Very user friendly

Banking Redefined

The app is clean and simple allowing you to quickly manage your business securely.

Good app

This is a good app

Great professional service

Great professional service and easy online access

HTFFFCU app

HTFFFCU app is great! Very easy to navigate.

It’s Great!

That’s why I use it 3 or 4 times a week!!! It’s easy to use.

Facial Recognition Registering

Have registered my cell phone device MULTIPLE times! Same exact PHONE!

Bank statement

I appreciate the information, but I don’t see a FICO credit score. SJM