Impossible to find games that you purchase.
Purchased conference baseball tournament pass. I can see it in my purchase history but there is no link to get to the livestream from my order history and searching for the tournament or teams and then looking under livestream is pointless. You will only be able to watch games if you have a link, which will pull the game up in a browser…… so what is the point of the app?!!!!
Support, both chat bot and e-mail, is of no help. They will just confirm that you made a purchase and tell you what you should be able to see without actually telling you how to get to the game(s) in the app.
Just use your browser and save yourself the trouble of trying to use the app.
Worst app I have ever downloaded.
Support, both chat bot and e-mail, is of no help. They will just confirm that you made a purchase and tell you what you should be able to see without actually telling you how to get to the game(s) in the app.
Just use your browser and save yourself the trouble of trying to use the app.
Worst app I have ever downloaded.
Show more
Terrible
Our Club uses this program and I will be voting against it moving forward. The fan app is garbage, needs so much work, a lot of potential for it to be great but clearly not investing in fixing issues!
Poor quality
Streaming continues to time out and is only available hours after an event. Useless
Almost useless
Occasionally I will be able to find a stream and it will work. Forget rewinding on the Apple TV app. For some reason the click to rewind 10 or 15s capability is missing unlike every other app I have ever used. And the scroll to rewind is basically useless. Good concept but poor execution.
App doesn’t work
The app search doesn’t pull up the games 80% of the time. Don’t offer an app for Roku, Apple TV, etc. if you can even see all the upcoming games. We can never find the games with search. Also, the app on the iPhone won’t cast to the tv- so you can’t even do that. Really clunky app and doesn’t work most of the time. Expensive subscription for something that barely works. Customer service is even worse and not helpful.
Show more
