HUM Driver appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for HUM Driver is 78 out of 100 points across 7 verification signals from App Store and developer data.

HUM Driver User Reviews

Name: HUM Driver
Rating: 3.6 (63 reviews)

HUM Driver

HUM Limited Liability Company

✈️ Travel

🗺️ Navigation

Customer Experience

Positive experience41.9% of reviews

Neutral3.2% of reviews

Negative experience54.8% of reviews

~ Based on 31 written reviews from the US App Store.

Is HUM Driver Safe?

HUM Driver appears mostly safe based on user ratings. AppsHunter Safety Score for HUM Driver is 72/100.

This assessment is based on 63 user ratings, with an App Store average of 3.6/5.

Safety Analysis

65.1% of ratings point to a safe experience

0.0% of ratings suggest some concerns

34.9% of ratings point to a risky experience

~ Based on 63 App Store ratings for HUM Driver.

Is HUM Driver Legit?

HUM Driver appears legitimate, with a few gaps. AppsHunter Legitimacy Score for HUM Driver is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great Co but

The App - It cannot be deleted from an IPhone once it’s installed. It looks uninstalled but it’s sucking your data sitting in your system & hidden data.

Own it 4 life!

2 months ago

Unresponsive

Avoid this company, after paying a fee they completely ignore you. I’m just waiting for them to attempt to recharge my credit card and immediately dispute it.

Mr Rideshare7

3 months ago

BEWARE - Seems VERY shady!

When I first was thinking of joining the responded to my messages within 24 hours every time. I finally joined and after paying my subscription there was more to pay in background checks. I decided at this point I did not want to go any further since I am getting out of ride sharing all together Uber/Lyft. Now that I want to cancel my subscription they have gone silent. They will not return my messages and now after three attempts to ask them how to cancel my subscription I am at a lost. They will not cancel my subscription. BEWARE OF THIS COMPANY!!!

Wolvenite

3 months ago

Awesome Company

I’ve been driving professionally for several years and have never associated with a better company than HUM. I won’t drive for anyone else ever again!!

Harley Hound

5 months ago

What I’ve been waiting for

It’s great that there’s finally an option for those that don’t want to pay for traditional commercial insurance

Charvel74

5 months ago

Suport ignores subscription cancellation request

The business model is great, but it seems like they make their money by ignoring those who need to cancel their subscription. Be very careful about providing payment information to hum. I have been trying to cancel my subscription for months and support does not answer my emails, which by the way is the only way to get a hold of them.

Ramiuri

10 months ago

The worst driver App

Not worth it to do it. Big lie by the platform paying them but you need to do all the work by stealing clients from uber or lift to run their business.

Christoper Clunclin

a year ago

Done!

done with HUM!

Abc123$!!

a year ago

Crazy

So because I had a felony 25 years ago , I’m unable to drive with HUM. Hilarious

iSkaterBoi

a year ago

Waste of time

Complete waste of time trying to sign up as driver. I uploaded everything within 10 minutes. After a week of no updates i deleted the app.

4 Srbina

2 years ago

Rough start

So I have been an uber driver for going on 10 years. I saw a report about Hum and was eager to support them and their vision of what ride share could be.

I tried to sign up glitches doing so. I finally submitted all the required photos and documentation. It’s been over a week and nothing has been reviewed or approved.

I know new start ups can have issues. I reached out to them and after a short back and forth email verifying certain details I was told to hurry up and wait.

I will update this review as I get more information but for now it seems support and follow through is an issue.

Cmp1382

2 years ago

A complete waste of time! And your money!

I signed up and you have to pay a high dollar membership fee to be a part of this app. They charge that to the driver. The driver does not get 100% of the fair as claimed. After five days of having the app on ALL day. I got one ride! Before I clicked on it, it said I would get around $18 and some change. It was a 12 minute pick up. I had to wait three minutes for them to get in. and about 15 minutes to drop off the customer. 30 minutes of work. And they only gave me $13.60. What happened to the rest? It said that they charged the customer $15.71. Then they took a $.57 fee. then, their app says that they charge the DRIVER tax! On that ride and every ride. And you still have to pay income tax on every ride! So now your tax twice? As a driver? What a joke! It went from being around $18 for the ride down to $13.60? No thanks! never again… Do not get lost in the fog of the fine print. just another rip off rideshare app. A wolf in sheep’s clothing… I predict this company will get sued.

Sam.i.am...

2 years ago

HUM= Here You Matter

HUM= Here You Matte
For drivers: 100% of the fare is yours, you deserve it.
For passengers: NO surge pricing EVER!

annakk525

2 years ago

Scam

I’ve been trying to close my account for over 3 months but no one calls you back. The app stays in a pending status. I keep getting charged. This is ridiculous. Waiting for a fraud claim with my bank.

j271027

2 years ago

Response from developer

We sincerely apologize for any frustration. Please know that we take these matters seriously and want to resolve this for you. To close your account and cancel your subscription, you can log into your Stripe subscription account using the email address you used tos ign up and manage your subscription directly. Check your email receipts for more information or go to:https://billing.stripe.com/p/login/9AQ28NbI22Ji4ta4gg Additionally, our support team is always ready to assist you directly. You can reach out to support at help@humrideshare.com with your account details. We clear out our tickets everyday to ensure individuals receive immediate assistance.

Not backed with enough capital

Buggy app, terrible integration for payment, no marketing and no riders. Their strategy to get riders is to have drivers for Lyft/Uber try to convert passengers to hum after picking them up. Don’t waste your time and money.

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