Garbage just like the box
Abandoned by developers just like the associated box. I’ll never buy anything from humax again.
Problems when Viewing or Deleting Downloads
The Humax Aura mobile app has a critical UI rendering bug on the 'Downloads' section.
When viewing downloads, the app locks the screen into portrait mode and ignores the mobile device's system auto-rotate settings. Because it fails to scale, the 'three dots' options menu renders inside an dead zone at the edge of the screen, making it completely unresponsive to touch gestures.
Furthermore, playing a downloaded file forces it into a small portrait preview window. The user is forced to manually tap the hidden 'square frame' HUD icon to trigger full screen, which shouldn't be necessary on a modern video playback app. Please update the app's framework to properly respect native iOS and Android display scaling and rotation sensors.
When viewing downloads, the app locks the screen into portrait mode and ignores the mobile device's system auto-rotate settings. Because it fails to scale, the 'three dots' options menu renders inside an dead zone at the edge of the screen, making it completely unresponsive to touch gestures.
Furthermore, playing a downloaded file forces it into a small portrait preview window. The user is forced to manually tap the hidden 'square frame' HUD icon to trigger full screen, which shouldn't be necessary on a modern video playback app. Please update the app's framework to properly respect native iOS and Android display scaling and rotation sensors.
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Hopeless
App will allow me to set recordings but they only ever then show as a grey dotted R and never ever actually record. Humax used to be the best there is…..no longer!
Does not recognise my Aura-EZ box
I cannot connect to my Aura-EZ box as it does not recognise it.
Rubbish
I bought a new humax aura box and I downloaded the app on phone. It doesn’t connect even though it’s paired with phone! Doesn’t work! Useless app
Annoying
Every few months it dies and show no channel information so impossible to record via app. Then after a few days it decides to work again
Shockingly poor app.
The major selling point of this product is focussed on the interface through the app. Which is shockingly abysmal.
IF the app loads the TV guide an immediate problem is identified through the close button being the same colour as the programme you are viewing in app.
The hardware is outstanding. The software is wholly inadequate
AVOUD AVOID AVOID
IF the app loads the TV guide an immediate problem is identified through the close button being the same colour as the programme you are viewing in app.
The hardware is outstanding. The software is wholly inadequate
AVOUD AVOID AVOID
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App no longer updating
The app is no longer updating and the tv guide won’t load. App is now redundant. I have uninstalled and re-downloaded, signed out and in multiple times and also disconnected and reconnected my box to no avail. Very disappointing as now have to use the TV directly to record.
App
The phone app has gone down not showing programme guide beyond today
Good app when it works but often not working
Good app when it works but often not working
No longer works
App on iPad used to work well, now looks like the app has had support either temporarily or permanently stopped. Can you confirm. Myhumax.net on the web still supports remote record setting.
Sura App for Dark Mode
Dark Mode for Aura. I look aura TV Guide for Light mode because too many eye strain
Dear Development. Please note: you can make sure it for Dark Mode on TV Guide. ASAP. please update Aura Apps.
Dear Development. Please note: you can make sure it for Dark Mode on TV Guide. ASAP. please update Aura Apps.
Rubbish
Doesn’t work with my ip address. Says it doesn’t recognise the ip address needs you to have support
Almost Great
I’m new to the Humax experience and it all seems to work pretty well for me. With regard to the app, a couple of small things. Some of the channel names have changed or moved and this hasn’t been updated in the guide (although it appears correctly in the filter list). Also, I’d like a few more options to filter the channel list - eg, only show film channels, or documentary channels, etc. Maybe an option to switch the filter on and off with a single button so that you can easily switch between your favourite channels and the full list. But, overall, I think it’s really useful. Great to be able to browse the guide and set recordings when you’re not in front of the TV.
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Totally useless
Totally useless as I can’t see how to connect my box and the “help” is no help at all. It’s asking for the IP address to be entered manually but won’t allow me to type it in. The help just tells me to enable remote recording, which was already enabled.
My previous Humax box was much better except for the picture quality and the number of recordings you can make at the same time, which it seems I’ll only be able to programme directly with this one. I got it to go with my new TV but I wish I hadn’t bothered.
My previous Humax box was much better except for the picture quality and the number of recordings you can make at the same time, which it seems I’ll only be able to programme directly with this one. I got it to go with my new TV but I wish I hadn’t bothered.
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Slow
Was acceptable but now so Slow to load and also slow to set up recordings. Has something changed (server)? Support but says server unavailable?
All working
Connected to Aura box okay once I’d given local network access permissions and entered IP address (couldn’t find box through search process).
Very useful app
A very useful app that does exactly what you need it too. As well as being a program guide it is brilliant in being able to setup recordings from the app. I have the app on my iPad and each morning I look through the guide and record any programs of interest. This functionality has been removed from Freesat so this app is a good reason for getting the Aura freeview box.
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Not for me
Nah, it’s not worth the effort to download it. It won’t let me connect my box even tho the darn thing is on and logged onto the same network. Tried it wired and wireless but keep getting told it’s not connected even tho I can check on screen to see it’s very much connected. Think I will live without it. A real failure from Humax, I expected more
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Shame I Can’t Score a Minus Star
Absolute rubbish. Despite uninstalling and reinstalling the App never connects to the box. I keep getting the same error message “Your box must be switched on and connected to the same network as your mobile device”. I am sitting opposite my Aura box using the same WiFi. Contacted Humax only to be told to uninstall and reinstall App. Never replied when I told them I had already done that. They don’t care if the App works or not! Don’t waste your time installing this!
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Linking mobile
Why can’t I add the box to my iPhone? The app says “No device found”. I’ve tried to set the IP address but it says mine is invalid! What can I do?
