Lots of Bugs
There are numerous ux bugs. It feels like they haven't tested on ios. Perhaps only in an emulator.
Bug of the day: you'll get a push notification to track your order on a 3rd party website. But tapping the notification does not open the link, it opens the hungry monkey app and then the notification disappears. There's no workflow to actually open the third party URL and track your order.
Bug of the day: you'll get a push notification to track your order on a 3rd party website. But tapping the notification does not open the link, it opens the hungry monkey app and then the notification disappears. There's no workflow to actually open the third party URL and track your order.
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Worst of the worst
In true Gibraltar fashion, a company that overcharges and under delivers. They take ages, orders are always messed up and they charge you a heinous price for delivery. Cherry on top? They void themselves of any issues as you cannot contact them at all! Good luck trying to get an issue resolved with this donut of a company xx
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Horrendous service
No way to call back driver after issues, or no way to contact driver before and after order. Has a live chat but dissapears once driver supposedly delivers. 25% of my orders have literally just dissapeared
Long deliveries, missing food
I’ve been a loyal customer, but the current service is really frustrating. They often don’t include everything I ordered, or I end up waiting for two hours. Why charge for delivery if you can’t provide proper service?
3 hour
Why do I need to wait 3 hours to get my food when I’m spending 3.29 on delivery



