Useful App?
After many attempts I finally managed to get it to work only for it to then tell me I wasn’t connected to the ships wifi! The number of times I’ve turned my phone off, held my tongue multiple ways, tried to re install and connect has not produced any joy. Pity as the info available when it was working was fantastic.
Please fix it so others don’t have the frustration that many of us who couldn’t access it have had.
Please fix it so others don’t have the frustration that many of us who couldn’t access it have had.
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Great app
This app works great, has a simple layout, and has useful information. I have used it every day to verify events on board or to check menus. The only improvement I would love to see would be to have a map showing the ship’s location.
Finicky
App worked on my phone. It didn’t work on my spouse’s. Figured out halfway through the trip that we could get his to work if he didn’t also have cell service enabled. (I had turned mine off already). Once it loaded, the app was a great resource for timing and activities (and menus!) for the cruise we were on.
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Wrong Itinerary
The itinery in the app bares no resemblance to the actual itinerary. I am on the boat as I write and the app may as well be the itinerary for disneyland for all the use it is.
Not happy……
Can’t get the app to open. “We are looking for the ship….” it keeps repeating. Deleted it and reinstalled, but no dice. Hopefully, the ship is more seaworthy than the app!!
Pointless
The app has useful content when it works, but most of the time it just cycles endlessly trying to locate the ship, draining your battery and not updating.
Just delete and go to the info desk.
Just delete and go to the info desk.
Doesn’t work
The app’s intro stated you can download it at home… I downloaded it on board after check-in and after connecting to the ship’s wi-fi. When I opened the app it said that to use it I had to be on board, checked in and in the ship’s wi-fi. Which I am and for two days I have tried to use the app: it us continually showing the drawing of a lighthouse and saying “looking for your ship”. Very frustrating.
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Not working at all
Very disappointing - looks like it would be a really useful app. Says that it tracks onboard expenditure, lectures, excursions, ports etc … all the useful stuff. But according to the reception onboard it hasn’t worked for months!!!!! Very very disappointing and not what we had expected from Hurtigruten. Looks like this will be a very different experiment to our previous voyage with Hurtigruten.
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Sad
Won’t update to reflect that I am connected to ships network which I am.
Great experience
We felt at home on MS Maud right from the start. Crew were fantastic, couldn’t be more helpful and friendly. The expedition teams were some helpful and encouraging to see and try new things. They really ensure you get the most out of your cruise. They also provide much of the entertainment as the cruise went on. You almost forget you are helping to do real science with the science team and on the science boat. It was also great to meet the young energetic people doing the Orca scheme. Hope to meet more on our next trip already booked on board.
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Does not connect to wifi.
Useless app as it says not connected to ships wifi, whilst actually connected!
Does not work
The lighthouse keeps searching for MS Spitsbergen. End of cruise, still no luck. Would have been nice to know what activities were being planned
Doesn’t work
Can’t find us on the ship. We have followed the steps, even showed it to the front desk. No luck. Other people have had success.
Doesn’t appear to with on MS Richard With
Having downloaded the app, checked I. And registered with the ship’s wifi this app doesn’t want to work whether in or off board on the MS Richard With. Pity!!
If this is expedition cruising then I’m all for it
I’ve just used this app for two weeks on the MV Roald Amundsen exploring the Alaskan inside passage. As well as a fantastic crew, food, support and excursions the app itself was flawless.
The app covered all aspects of the cruise: times of meal booking, plus menu selections available to you; excursion booking, both ashore and on water; all the ships daily activities were detailed and it was a simple mater of a few presses or swipes and the information was at your fingertips as they say.
For me it was a step into a slightly different world as usually I’m not so reliant on a phone. I laugh at those glued to the screen for every waking second (that could be you dear reader…) but in this instance it did everything in such an effective manner that it sat behind the scenes making your holiday just that little bit better.
So a big thumbs up from this user 👍🏻👍🏻
The app covered all aspects of the cruise: times of meal booking, plus menu selections available to you; excursion booking, both ashore and on water; all the ships daily activities were detailed and it was a simple mater of a few presses or swipes and the information was at your fingertips as they say.
For me it was a step into a slightly different world as usually I’m not so reliant on a phone. I laugh at those glued to the screen for every waking second (that could be you dear reader…) but in this instance it did everything in such an effective manner that it sat behind the scenes making your holiday just that little bit better.
So a big thumbs up from this user 👍🏻👍🏻
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Doesn’t work
The iPhone can’t find the ship and I’m on an expedition cruise! The app simply doesn’t work.
Absolutely useless
I am currently on MS Nordkapp on the ships Wi-Fi and the app can’t find my ship. Deleted!
Doesn’t work.
Travelling in MS Polarlys on the Coastal Express round trip Voyage. The App can’t find , I now see that the information says the App only supports the expedition cruises. Surely it cannot be difficult to set this up for the Costal Express?! Come on Hurtigruten, step into the C21st.
Luckily we can find out information by going to the Activity Centre, where the Expedition Team are very helpful.
Luckily we can find out information by going to the Activity Centre, where the Expedition Team are very helpful.
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Hurtigruten onboard APP
MS Maud January ‘22
Worked really well first 2 days then nothing. Can’t even find the ship. Sorry but very poor!
Worked really well first 2 days then nothing. Can’t even find the ship. Sorry but very poor!
Started great then no connection
First two days on MS Maud were great, checking activities, menus and onboard account. Now it cannot even find the ship so no connection. Very poor.
