Deceptive auto-renewal & lack of billing notifications
I was charged annually for several years without realizing my subscription was still active, as I received no renewal reminders or billing confirmations and no longer even had the app downloaded and never heard anything from the company. This makes it easy for inactive users to stay subscribed unknowingly, and others should be aware of these misleading practices before signing up.
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New app update
So upset all the existing challenges have been removed from the platform. I’ve completed over 100 classes on the hustl app and they were all classes that have now been deleted. Will have to look at cancelling my membership.
Decent
For the most part I really enjoy the workouts. There are 2 things that really irritate me and will be the deciding factors of whether or not I continue my subscription. 1. Some of the instructors scream during a workout 2. All of the instructors have poor timing and/or inaccurate countdowns. Now, some people may not be bothered by the screaming but it does nothing for me and makes the experience less enjoyable. When the instructors countdown they are WAY off. For example, they’ll say ‘10’ and a few seconds go by or a few reps and they are at ‘8’. It’s the same for if they are counting down seconds or reps.
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Please fix the constant freezing issues :(
Workouts + all the other inclusions are wonderful. I do however find the App incredibly frustrating as it’s always freezing, unable to press the play button etc and having to close down the entire app and restart multiple times mid workout which is not idea. I have tried wifi, no wifi, uninstalling the app etc and nothing improves.
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Glitches
This app glitches all the time - workouts are great but it needs an update
Help
Please help. My app won’t work, every video I try to watch just freezes the whole screen😰 I have done a couple that worked and LOVE IT SOOO MUCH!! What is happening?😅
Response from developer
Thank you for taking the time to leave a review, we are sorry to hear you are having issues - please email our support team and they will be able to better assist: online@hustl.com.au
Love love LOVE this app!
Not only is the design STUNNING, it literally has every feature I never knew I needed - scheduling workouts, filtering by equipment/trainer/length, accountability tracker etc.
The trainers are incomparable to any other fitness service I’ve tried. They’re so funny and entertaining, I almost forget I’m working out.
I can’t wait to be able to bring them with me wherever I go now!
The trainers are incomparable to any other fitness service I’ve tried. They’re so funny and entertaining, I almost forget I’m working out.
I can’t wait to be able to bring them with me wherever I go now!
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Response from developer
WOW! Such incredible feedback. Thank you so much for the review!
The best workouts EVER
I’ve been a Hustl member for 3 years now & can’t say enough good things about the trainers & the platform. There are a variety of workouts to suit anyone’s fitness needs, time, type, props, etc. The trainers are always fun and encouraging, not to mention they keep you smiling and laughing the whole time!
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The perfect workout
An amazing app, so easy to navigate and has all my training needs such as planned calendar workouts and healthy meal ideas when I’m at the shops. Couldn’t be any happier with my Hustl training app.
Response from developer
Thank you for the wonderful review! We are so glad you are enjoying the app!
The only time I’ve ever looked forward to working out.
I’ve never been one to actually enjoy getting on the mat, but Alexz’s motivating and energizing presence keeps me consistent in my workouts. It’s like having my own personal trainer at home with me, and its so much cheaper than getting a gym membership (and you can do it anywhere!) All of the trainers are so personable, and I genuinely appreciate and love the culture and program that they’ve developed with HUSTL. Thank you Alexz and team!!
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So easy to use!
This is such a great app. Easy to navigate and follow everything you need to maintain a healthy diet and great workout schedule. The scheduling tool is great! The instructors have so much personality 😍
Response from developer
We love to hear this! Thank you for the lovely feedback. x
Results!
I’ve never had results like this in a format so easy to follow!
Response from developer
Yes yes yes! We love to hear this feedback! x
Loving it!!
Awesome workouts. Yummy recipes. So easy to use. Makes me want to move :)
Response from developer
Music to our ears! Thank you for your lovely review x
I’m Addicted!
I never thought working out at home could be like this. The instructors are so engaging feels like I’m right in the studio - I love the varied workouts, recipes and the playlists. All my workout needs covered in one spot.
Response from developer
Thank you for the lovely review, we are so glad you are enjoying the app!
Beyond
This is a one stop app for whole body health. I can plan my workouts and nutrition for the week. I also love the section to educate me on my food choices. Will be great to share with my teenage daughter too. Love the energy of the instructors & link to playlist
Response from developer
Thank you so much for the beautiful review! It truly is an app that is suitable for all ages and fitness abilities! x
Best app EVER!
Honestly loved the app! Best music, workouts and trainers daily. App was super user friendly and keeps you motivated 🤍🤍 xx
Response from developer
Yay! We are so happy to hear you are enjoying using the app. x
I love how seamless & user friendly this new app is
I love seeing the categories, searching by trainer & being able to pre download my classes. Massive thank you & game changer to the Hustl world 🤍🫶
Response from developer
The search filter is a game changer! Thank you for the wonderful feedback x
WOW
Loving the app! Sooo easy to use, I get excited to wake up each morning pick out a workout and get fancy in the kitchen trying out these delicious recipes 🤍🤍
Response from developer
This is what we love to hear! Thank you for your review!
THE BEST FITNESS APP!
Is truly the best app, so good and fun. I love all the different types of workouts. Try it and you will get obsessed with it 🖤
Response from developer
Thank you for your wonderful review, we are so happy to hear you love the app!
SO easy, so effective
Such a great app. Can have workouts in my hand at anytime. I love that you can download workouts and use without internet connection. Having recipes on my phone makes it so easy for shopping also. Having a variety of training styles is also very motivating and balanced. BEST APP EVER.
Response from developer
Love this feedback!! Thank you for taking time to review the app. x
