HVAC Pro Invoices & Estimates User Reviews

Name: HVAC Pro Invoices & Estimates
Rating: 3.2 (23 reviews)

HVAC Pro Invoices & Estimates

JZ Mobile LLC

💼 Business

📊 Productivity

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0ne star is more than enough

Don’t waste your time with this app , no friendly that all , complicated and hiding purchases in the app. To making work properly .better buy a full apps services

jelecto

2 years ago

Response from developer

Sorry to hear you had trouble with the app. We offer telephone, text and email support. 303-408-7732 or support@jzmobile.com. If you would prefer a refund go to your receipt and "Report a Problem". Thanks, Eric

waste of money

very complicated software and the options don't work ether. you can not rely or trust this app

hdbjigvuijgdvgduv

2 years ago

Response from developer

Bad app

This app is terrible it seems like it was built along time ago and never updated. Crashes often on iPhone 15

matthonda98

2 years ago

Response from developer

Sorry to hear you had trouble with the app. We offer telephone, text and email support. 303-408-7732 or support@jzmobile.com. The app. has been updated yearly for the last ten years and is one of the few in the store specifically for HVAC. If you prefer to complain vs. getting help that's your prerogative. Otherwise, you can get a refund by going to your receipt and tapping "Report a Problem".

Perfect app for hvac business owner with everything and more

App is made perfectly. Still trying to work out a few things but it is everything I was looking for and then some. Don’t hesitate. It’s worth well more than the initial charge.

TinKnocker1000

3 years ago

Cost Book with 13,000 HVAC Items is priceless!

Just added the Cost Book which is a unbelievable help with Estimates. The app does everything I need. Tracks customers, calls, labor and materials. Uses the iPhone contacts and calendar so it’s fast and easy to set-up and install. I can send email estimates and invoices and get reports and graphs to see how I’m doing for any time period. All of my history is instantly available to see what work I have done and there is a support function that can be used to get questions answered. Would highly recommend to any Contractor.

Jjjames765

3 years ago

Awesome App for HVAC

We have been using the app for many years on iPhones and iPads. Just installed on our office Mac so our staff can coordinate everyones service calls. Works just likes it does on the devices. Perfect!

Jjjames765

3 years ago

West of time

It keep shutting down automatically over and over. Not easy to work on it either.

hdbjigvuijgdvgduv

3 years ago

Response from developer

Hello, Sorry you are unhappy with the app. We have text, email and phone support. Not sure why you didn't reach out? If you'd like help: Use the Support function within the app or text or call us at 303-408-7732. Or email support@jzmobile.com. If you would prefer a refund just go to your receipt and tap: Report a Problem. If you need help with that just let us know. Thanks, Eric.

Cost Book with 12,000 HVAC Items is priceless!

Jjjames765

4 years ago

Help

This has been the best app ever for my HVAC. But I updated my ipad now my app wont open. I’m afraid to delete it and loss everything…….. help me please

Hvac MM girl

4 years ago

Response from developer

Hello, Please contact AppSupport at 303-408-7732 or email support@jzmobile.com and we'll help you out. It is rare that this happens(usually when app hasn't been updated in a few years.) Just contact us end we'll get it resolved for you. Thanks, Eric.

Have depended on this app for three years, perfect!

The app does everything I need for my husbands HVAC business. Use the scheduler to setup appointments. Then automatically send reminders. After job is complete the email invoice goes out. All history is immediately available and he also keeps images of customers equipment right in the app. Would recommend for an independent business.

Jeni2010!

4 years ago

Finally, an app that can do the job for us all.

Have lost track of the number of apps that I tried. Like the idea, just couldn’t seem to find the right one, until now. The app just makes sense to be and run great on my 6 plus iPhone. The invoice format is clean and easy to read and can be setup to fit your exact needs. The estimating function is cool including the signature capture function and followup tracking.

lew6543

4 years ago

HVAC CONTRACTOR

The Best HVAC invoicing in the market. Good technical support too

Mjatovic

5 years ago

Poor display quality

I personally think this app should not even be on the market. This is the worst app I have ever purchased from an App Store. Very poor quality highly recommend not purchasing it. I would really like to get my money back for this app but they almost make this impossible. Buyer beware of this product.

ericboese

6 years ago

Response from developer

Hello Eric, Are you a competitor? When we see a review like this with no specifics we have found that is likely the case. We support our apps with telephone, text and email support. No record of you contacting us. Of course, you can get a full refund for your purchase. If you need help or a refund we will be happy to comply. Eric, Customer Satisfaction, 303-408-7732

App don’t work after latest update

Ever since the update the app simply don’t work. When you finish an estimate and click to see the printable form and email portion, it kicks you off. All of the saved items have all the writing all skewed. Tried emailing the developer numerous times and never received an answer back and I bought all portions of the app. Worked beautiful before the last update for years.

dave0176

6 years ago

Response from developer

Hello Dave, We have tried several time to contact you. As you know from using the app for several years we have email, text and phone support. We always respond promptly, usually within an hour or less. It sounds like you've made the font size too large to be readable. This is easily changed in the Device Settings. Our phone number is 303-408-7732 and our email is support@jzmobile.com Please contact us Thanks, Eric

Just installed the app and it’s doing wonders for us!

Just installed the app for my husbands business. Also bought Cloud Sync so we can use multiple devices. He enters the work as its completed on his phone. Then I bring it up on the iPad, review and email it to the client. Beats doing it by hand and nothing gets lost or falls through the cracks. Getting ready to add our supply and parts inventory so we’ll have it all together!

discodenver

6 years ago

Solid App with very good support & expertise. Thank!

Although we just got this app it seems to be quite solid. There are a few things that I would like to see done differently but I am sure that I'll get used to it. Always a learning curve with new software. Text response to support was immediate and answered my question without having to answer a lot of stupid questions first. We are able to keep seperate job address for our large customers which is very important in our business. Recently added the Craftsman Cost Book, the best resource.

evane33

7 years ago

Would recommend to any HVAC guy...

I has taken me awhile to let go of my old methods and get this running on my device. It takes a little longer when you get started. However, after you build up your customers, labor descriptions and parts inventory it is really fast to do an estimate or invoice. Nice to be able to bring up history with just a few taps. It will be really cool after a few years. Bought the Cloud Sync so I can use on by iPad and iPhone. Thanks!

lomanl77

7 years ago

Kevin from Collie HVAC Nova Scotia

I was recently using an accounting program called AccountEdge from Acclivity. The main program was very good, but the mobile app that came with the program sucked. It had little customization available and it was hard to see the entries with the app colour and font. The final straw for me was a manditory 150.00 update to keep using the mobile app via Dropbox. I have a very small company and can't afford and expensive upgrade like that after just shelling out over $400.00 for the program just 4 years prior.
So, that is some of my history for yas. Now with this app I recently purchase along with a few in app purchases
(which are one time fee only, and no monthly fees). This app has a lot of self help files, but like any highly functional apps, there is a good chance you will have to get a bit of technical assistance from the manufacturer via email to set up some unique needs your business might have. Twice, I emailed for assistance, and as they say, they get back to you within an hour with a solution or advice. Both times I needed assistance they solved my problem for me. Actually the second email I sent asked them about a few things. One thing I noticed that may be an issue with some people is that they have a function that allows you to give and clearly show a customer discount on your quote or invoice. The problem I had with that is that the discount came out after taxes. That means the customer pays tax on the amount discounted, which the customer might have an issue with. The App developer staff told me they were going to have that changed in the next update. However that might be tough for them to do I suspect. Acclivity (my old program) had the discount function at one time, but they did away with it. I think it plays havoc with listed parts and set prices within the program, and accurate profit and loss calculations. Anyway, for now, I will just add in the extra tax paid onto my discount to offset that matter for the customer.
So, for now they get a 4 star rating, since I'm pretty new to the program, but see great functionality and great tech support. Once I get used to the program, I will likely give another review, and it will hopefully (for my sake) be a 5 star rating in the future. Good luck!

Docksrocks

8 years ago

Doing great now - Scheduler a nice addition

i got off to a rough start with the app and was ready to throw in the towel. Had set everything up but couldn't email my estimates or invoices. Turned out to be the way my email was setup on my iPad. John in support was very helpful and in addition to getting the email going explained some of the shortcuts and more advanced features. Really glad that I persevered, it’s a great program! Plus, the New Scheduler is a nice addition.

bbrown987

9 years ago

Rip Off

Don't buy this app. It is just a copy of their other app Service Call Pro. Poorly made! Just a copy of an app and renamed.

Jemrada

10 years ago

Response from developer

We are happy to help any customer that buys our app and is unhappy for any reason. If we can't help then a refund may be arranged. It seems that some buyers would rather write a review like this instead of sending a support request via text or email or simply calling us. Hope your customers treat you better. Thanks Eric. 303-408-7732