Hy User Reviews

Customer Experience

Positive experience13.3% of reviews
Neutral12.0% of reviews
Negative experience74.7% of reviews

~ Based on 392 written reviews from the US App Store.

What users say

Is Hy Safe?

Hy-Vee appears mostly safe based on user ratings. AppsHunter Safety Score for Hy is 84/100.

This assessment is based on 20,294 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.6% of ratings point to a safe experience
6.1% of ratings suggest some concerns
15.3% of ratings point to a risky experience

~ Based on 20,294 App Store ratings for Hy.

Is Hy Legit?

Hy-Vee appears to be a legitimate app. AppsHunter Legitimacy Score for Hy is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pharmacy error-fillec

The pharmacy part of the app is wrong more often than not.

SO SLOW

This app has been painfully slow for years and it just gets worse. It would be so much easier to use if it didn’t take forever to load a new page when you click on something.

Better in 2019

How was this app better in 2019? It’s really gone downhill

I would put zero stars if I could

I have more than two dollars of gas rewards and went to use them today at my local store that I thought was a hyvee gas station. The app didn’t work and the people working there were useless to help. It is now a pump & pantry store and the app doesn’t work and they could do nothing to help me. My days of shopping Hy-Vee might be over..
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Very Slow

App is very slow to use. May as well just go to the store. Takes a long time to lead each individual items and it feels like pulling teeth to use.

Slow and buggy

Slow, buggy, and bloated of what is basically a web view with some extra features. UE5 games run better than this. Could be great if they spent a bit of time optimizing

This App NEVER works

Like the title says, this app never works right. Just sits and spins and never loads no matter what I do.

I lost all my rewards

I haven’t been able to use my account ever since the fuel saver card turned into hyvee perks. I signed up for hyvee perks when the program was being launched at the Waverly Iowa location and have not been able to access anything since, including my fuel saver.

I have subsequently thrown out my fuel saver card. I am beyond frustrated with the mess this transition has caused. The stores have been little to no help.

Either close my account entirely, or merge my fuel saver account into the new hyvee perks, once and for all so I can finally use the app again. I am ready to switch to Fareway if this is not promptly resolved.
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Getting Worse!

The app is getting slower with more hangs, freezes, and crashes. If I could roll back to earlier versions I would.

This shi booty

Prolly the worst store app ive ever used

Frustrating

Just downloaded, crashes constantly.

Crash, Crash, unusable

What’s going on? Page either loads and immediately disappears or it loads and what loads is locked. No interaction available. I’d like to do more than stare at the home page.

Unreliable app

Always slow and crashes. Just want to look at birthday cake designs and can’t even view the pages. I keep getting error messages

Just awful

Downloaded it to check my fuel savers. When I go to check fuel savers balance it prompts me to customize my experience. If you try to continue, nothing happens. If you choose remind me later, it spits you back out to the main menu. Terrible excuse of an app

Signs you out

Every time I open the app I have to sign in. As I Don’t carry all my passwords around, if Iam not at home I can’t use the app

Annoying

For the love of all things Holy! Can you PLEASE make it so a person doesn’t have to login EVERY SINGLE TIME the app is used.
I can login, use the app, but if I leave the app and come back 2 minutes later, I have to log back in EVERY SINGLE TIME.
It’s also crazy that this app uses a very high amount of data in such little time. More than an actual gaming app does, which is sad.
And yes, I close out the app when done. Never let it run on in background
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Trash

Delayed loading; glitches, unable to complete online order as it stated “error” when selecting a time . Doesn’t matter what time or what store either.

Must enter log in credentials almost every time

This is one of the most poorly designed apps on my phone. It is more common that I have to enter my log in credentials every time I use the app than not. Especially inconvenient when you’re in line or scanning rewards. DO BETTER! I have 40 other apps on my phone that act normally. Better yet, allow Face ID. This is not acceptable
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Logs you out

Constantly logs you out and won’t let you search your store as a guest

Too Scattered

Kind of a ridiculous app if you want to order Meals to Go as it spawns white-label DoorDash in a browser window. I have a membership at one of their competitors that also offers Hy-Vee, so this app is kind of pointless for me unless I want grocery pickup.