Hy Reviews: Is It Legit?

Customer Experience

Positive experience13.0% of reviews
Neutral11.3% of reviews
Negative experience75.7% of reviews

~ Based on 416 written reviews from the US App Store.

What users say about Hy

Is Hy Safe?

Hy-Vee appears mostly safe based on user ratings. AppsHunter Safety Score for Hy is 84/100.

This assessment is based on 20,341 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.5% of ratings point to a safe experience
6.1% of ratings suggest some concerns
15.4% of ratings point to a risky experience

~ Based on 20,329 App Store ratings for Hy.

Is Hy Legit?

Hy-Vee appears to be a legitimate app. AppsHunter Legitimacy Score for Hy is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Yeah no

So let me get this straight… you want me to create a login to view your advertisements? Yeah… no. Update: still same stupid policy, stillll gonna be shopping everywhere but here.

Update: same. I literally won’t shop at this store for this reason.

Update: again, lol, just want to look at the sales papers but you need a login for it. I’ll continue to leave 1 star and continue to shop elsewhere
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Why

Makes you log in every single time. No app on earth does this besides hyvee. Slow and buggy and unresponsive. I hate this app

SLOWEST APP EVER

This app is so painfully slow I can barely use it. I like to plan my grocery orders through apps instead of written lists. This app makes it absolutely impossible, even thought I prefer to go to Hyvee. This terrible app makes me have to go elsewhere, sad. FIX IT.

Garbage

Constant unnecessary updates that take hours and hours and hours to download. Fraud. Doesn’t work. Won’t let you sign up. Can’t get advertised prices without garbage app. Garbage store and garbage app from a garbage company ran by garbage people.

Login loop bug

Used to love this app but ever since I updated my phone to iOS 27 I cannot login! The app takes me to the login page, I enter my info and then it wants it again. Unusable now. I have also uninstalled and reinstalled multiple times with no luck.

Unusable

This is an unusable piece of software which almost invariably refuses to start

Had nothing but problems

I don’t understand how this app is even existing in this state in 2026. Can’t log in, just returns to the login screen - no error - no nothing. Literally no error control, programmers need to foresee errors and give some feedback on it. Tried everything including uninstalling. Same issue. Been dealing with extreme slowness for years, so this is just another issue to pile on.
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Very disappointing

This app constantly causes me issues every time I use it. Any time I want to add something to an existing order it is extremely difficult if not impossible. I am very unhappy with this app

Unfriendly

Every time i try to use it to search for the location of something in the store, it requires logging in. Then there’s usually a problem with login which is clearly a back end error.

PLEASE ALLOW APPLE PAY IN APP

Must go to the store to use Apple Pay. I got all the way to checkout in the app before I saw no Apple Pay option.

APP SUCKS SO BAD

Worst app ever. Never can check out. Always freezes. It’s sooooo bad. Please fix!!!!!!!!!!!!

Why Can’t I Just Look

Have to create an account to search for products. Walmart doesn’t make me create an account to search, and they’re cheaper.

Worse App Ever

Ongoing problems for years checking out. It is the worse app I use. Sometimes it works just fine then some days you can only get so far and you will revive an error message.

Fix the app

Buffering-I cannot log in through the app. Why?

useless for online orders

This app always fails to process payment after you’ve filled your cart, selected a pickup time, and entered card info.

Good App, Needs Two Fixes

It’s a pretty good grocery store app - coupons and sales are linked to items, deal expirations are clear, rewards are tracked (unlike Safeway) can scan the account’s QR at the register or gas station. 2 usability daily issues - 1. The cart does NOT add up correctly. I budget hard and use the sales/coupons to plan the trip, checking my total with the cart. The tool is so unreliable I hand-add the totals on tighter weeks.
2. Shopping lists used to be by location, then that feature was dropped, now item can only be listed by item category then alphabetized by that (today’s example is Beverage - Tea is separate from Beverage - Juice even though the 2 juices are in different sections and the tea is 5 ft from one juice). Locations are in the items list entry but you’re still standing in the aisle scrolling all over to see what you might have missed. Why is sorting by location gone?
Neither issue is a dealbreaker but they used to be better, not sure what changed.
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Garbage

This app never works. Customer service is worthless. Don’t waste the time.

Cant pay

The idea of this app is great. Helpful. The reality is that i often have issues checking out. Right now the app is refusing to process a valid payment. I like the convenience when it’s convenient but if the in- store registers were down this often it would have been repaired by now. This is more frustrating than trying to get an old wrinkly dollar into a vending machine. Just take my money.
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Junk

Can’t login anymore. Website works with the same credentials

Useless

Logs you out once a day, want to log back in? yeh, it’ll just keep spinning and spinning. On top of that there’s like no cell service in the stores, so you just give up and go to bakers next door