App works, but spam notifications
The app works. No real qualms with the core functionality.
But, it keeps sending me annoying push notifications like apples being on sale - even though I have all marketing notifications turned OFF in the settings.
Additionally, it seems that the app sometimes re-enables notifications that I have turned off. For example, today I saw that email notifications were turned back on.
It is very frustrating. As such, I’ll be turning push notifications off again, which sucks because I do online orders and updates on them.
But, it keeps sending me annoying push notifications like apples being on sale - even though I have all marketing notifications turned OFF in the settings.
Additionally, it seems that the app sometimes re-enables notifications that I have turned off. For example, today I saw that email notifications were turned back on.
It is very frustrating. As such, I’ll be turning push notifications off again, which sucks because I do online orders and updates on them.
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Holding funds
It has been three weeks since I’ve made my first pickup order on this app and they had to substitute for a cheaper item. I have not been reimbursed for this yet and it has been 3 weeks. $40 still not returned. Even sent in for help and there has been no resolution. Will never use again
Bad…
I have built mobile apps for Fortune five companies and if mine operated like this one, I would not have had a job within weeks. This app needs to be rethought. Go use Hy-Vee’s app and compare it to what you’ve built.
Unreliable
Deliveries work most of the time but not always.
For example, I put in an order for delivery the next day at 4pm and they keep rescheduling it out to the following day.
Called the store and they have zero control over the orders and can’t help.
Put in a help request in the app and it asks for order number which I can’t find anywhere, even on the desktop website.
This isn’t even half baked, it is barely alpha quality. Time to use a different grocery store until Cub fixes their systems.
For example, I put in an order for delivery the next day at 4pm and they keep rescheduling it out to the following day.
Called the store and they have zero control over the orders and can’t help.
Put in a help request in the app and it asks for order number which I can’t find anywhere, even on the desktop website.
This isn’t even half baked, it is barely alpha quality. Time to use a different grocery store until Cub fixes their systems.
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App does not work
Ever since they updated the app I can NOT EVER CHECK OUT! It keeps bringing back to log in no matter how many times and ways I log in. I’ve tried the app I’ve tried the website, it’s like they don’t want people ordering off the app! I hate this and I hate how they won’t fix it!
