Big promises. Nothing but frustration.
This app has never ever once worked in my four years of using it! It loops endlessly (log in, 404 error, sign up, log in, 404 error, go home, log in) —- I can’t check points, use points, or do anything at all on this tremendously useless and frustrating app.
I’m not a Luddite either. Even the store clerks are unable to help outside of “delete the app and re-download it” — which doesn’t fix the issue.
The rewards program would be truly useful if it worked.
Why bother having an app that is 100 percent useless?
Please, get rid of the app or fix it— but spare your customers the worst experience ever. I love the store but DREAD checking out every time.
I’m not a Luddite either. Even the store clerks are unable to help outside of “delete the app and re-download it” — which doesn’t fix the issue.
The rewards program would be truly useful if it worked.
Why bother having an app that is 100 percent useless?
Please, get rid of the app or fix it— but spare your customers the worst experience ever. I love the store but DREAD checking out every time.
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Awful ads
What person in their right mind designs an app that doesn’t allow you to disable their notifications? Absolutely insane.
Only one view of item
I wish I could see ingredients and nutrition labels. Aggravating.
Good but room for improvement
Product ingredients aren’t listed. As a person with a lot of food sensitivities, I need to be able to see what ingredients are in each product. The app DOES allow you to filter out gluten free items, but no other specific dietary filtering (ie vegan, nut free, dairy free, etc). These are essential for me to use the app.
Also app doesn’t allow for choosing a specific replacement for items. It does allow you to leave a note, but being able to pick a specific replacement is important for me since I have very specific dietary restrictions.
I would like to support fresh thyme and order directly through them vs Instacart, but some of these improvements need to be made in order for me to consider using it on a more regular basis. Almost there, Fresh Thyme!
Also app doesn’t allow for choosing a specific replacement for items. It does allow you to leave a note, but being able to pick a specific replacement is important for me since I have very specific dietary restrictions.
I would like to support fresh thyme and order directly through them vs Instacart, but some of these improvements need to be made in order for me to consider using it on a more regular basis. Almost there, Fresh Thyme!
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App
Had tried the app a while ago and got frustrated so deleted it. Tried again today and no way to get the password to let me sign in.
