Unreliable
This is, by far, the most unreliable app I’ve ever come across. I have 3 products, and all of them communicate, at best, inconsistently. App regularly freezes. Says it’s done things but hasn’t. I’m baffled how this got released.
Hot garbage
Absolutely horrible if I could give zero or negative I would the worst app on the planet I only got it because I need it to control my aqami kps but it won’t connect this is ridiculous a multi million dollar company that can’t build a decent app this is the 5th week of trying random things hoping my wave maker connects and from all the other reviews it’s not just me having this problem
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Absolutely garbage
This app now broke my existing wave maker and I can’t control anymore.
App doesn’t work on my iPhone
The light Aqua mai seems awfully nice but I can’t customize anything, unless Ai lights.
It doesn’t connect to WiFi
It doesn't connect to Wi-Fi, the app crashes and keeps loading, terrible investment and super expensive
Please fix this app!!
You sell so many products that are dependent on this app yet you ignore the fact that the app is useless. Your products are fantastic, when they work, please invest the time and money on app developers that can make your products usable.
People in the aquarium hobby talk. Products become popular by word of mouth. You have great products at an affordable price but because the app renders them useless people only talk negatively about your company. Do yourself a favor and focus your efforts on app development. Look to other companies for inspiration if you have to but, for the love of fish, DO SOMETHING or your business will die.
People in the aquarium hobby talk. Products become popular by word of mouth. You have great products at an affordable price but because the app renders them useless people only talk negatively about your company. Do yourself a favor and focus your efforts on app development. Look to other companies for inspiration if you have to but, for the love of fish, DO SOMETHING or your business will die.
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Horrible
Out of nowhere the app just stopped working. iPhone user ios 16.5 please fix can’t adjust lights now.
Appalling
My app has stopped responding you can’t get in touch with support as the link does not work so now my Aquamai can no longer be controlled, this is truly disgusting!
Unable to login
Just bought the Aqamai light and I am unable to log in! I would really like to get my lights set up but every time I try and log in there is a connection error and it says the app is deactivated. Please fix this!
Led light
Hard to set up and problem connect with WiFi always keep discount, I got new modern and worst mess up that light keep up old modern won’t change new one I can’t set up so don’t buy it.
I update device and chart for light on app shallow chart hard to set up time so I gave up.
Now I am stuck with 2 led light cost me over 400 dollar and hard to get customer on phone and never return email back
I update device and chart for light on app shallow chart hard to set up time so I gave up.
Now I am stuck with 2 led light cost me over 400 dollar and hard to get customer on phone and never return email back
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Can’t Connect to Network
When you go into setting then network connection. Find your router and select it. Button missing to connect to network. Pressing done button on the keyboard does nothing.
Dev team can contact me and will gladly share screenshots and anything else needed to fix this issue
Dev team can contact me and will gladly share screenshots and anything else needed to fix this issue
Absolutely disgusting business practice
I have been forced to download a new app that doesn’t work. My device has completely stopped working because of this causing me expense in purchasing a new product. Disgusting business practice with untested app. Vile scum. Avoid.
App updated!!!!
The app has been updated to work with iOS 16. The system works flawlessly now. I’m very happy with the performance.
Run
Complete garbage. The app doesn’t even open anymore. Even when it did open a I couldn’t change settings. The old wasn’t the best but at least it worked and I could make changes. Tried contacting support multiple times and no response. Can’t return the product so now it’s a paperweight. Should have just went with Jebao. Price point is better and the product at least works and customer support at least responds to the best of their ability even if English isn’t their first language. Never buying a hydor product for my aquarium again… Update : they let me they push out a new version of the app. It honestly only worked for a week maybe two before it took a crap again. I’m going to my jebao and try to sell it so someone else deals with this piece of junk
After logging into the device the app can’t locate the wave maker. I deleted it and try to reconnect it. At the screen where it says connect wifi it gives me an error message.
After logging into the device the app can’t locate the wave maker. I deleted it and try to reconnect it. At the screen where it says connect wifi it gives me an error message.
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Updated app
Thank hod they updated the app
Fix the app
Fix the app, people bought this wave pump specifically BECAUSE you can control it with an app, it’s been two weeks that I can’t control my pumps.
Already looking to go back to jaebo
Have had this power head and app for a short time . Power head seems to work fine. Now the app won’t even open . Have uninstalled and reinstalled so I know it’s not that .
Will be ordering the jaebo sow series soon they have been good for me . Was Leary to purchase this from the get. Should have listened to myself . Hope this helps
Will be ordering the jaebo sow series soon they have been good for me . Was Leary to purchase this from the get. Should have listened to myself . Hope this helps
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App is very MEH.
It’s not great. But if you play with it long enough it’ll do what you want. But it needs updated for IOS 16! I just updated my phone and now the app won’t open. I have this device in a longer tank now and want to use it to create a wave effect on the surface. Currently cannot change it at all
App not working
App will not open and has been having issues with keeping light settings
Won’t connect to WiFi
It will allow me to see my wifi, but there’s no way to submit the password, as there’s no button to press that enters it. Pressing “done” on the keyboard does nothing
