Hyena Rider Assistant

Hyena Rider Assistant

by HYENA INC.

31 ratings
39 reviews
Free

Details

  • Released
  • Updated
  • June 10, 2021
  • July 9, 2026

Features

Hyena Rider Assistant screenshot #1 for iPhone
Hyena Rider Assistant screenshot #2 for iPhone
Hyena Rider Assistant screenshot #3 for iPhone
Hyena Rider Assistant screenshot #4 for iPhone
Hyena Rider Assistant screenshot #5 for iPhone
Hyena Rider Assistant screenshot #6 for iPhone
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About

Connect your smartphone to your e-bike to manage its components, update firmware, and personalize your ride. Monitor your cycling data, plan routes based on battery range, and receive important notifications. Enhance your e-bike experience with smart security and automatic gear shifting features.

E-bike component management
Firmware updates
Personalized cycling dashboard
Range-based route planning
Ride data analysis
Smart security features
Automatic gear shifting
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What's New in Hyena Rider Assistant

1.26.0

July 9, 2026

Added an exclusive invitation to the new Hyena Flex App (requires iOS 17 or later).

User reviews

Zero stars

Most unreliable app on my phone. Came with my trek e-bike and I can count the number of times it’s worked on one hand, and most of those times only after a great deal of frustration. Even with latest updates it won’t actually work to track my battery and ride data unless there is super strong WiFi available. Most places we like to bike don’t have perfect WiFi.
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Ride tracking miss

Ride tracker needs improvement. Very inaccurate. There are much better ride trackers available. It seems like the tracker tries to anticipate where I’m going. There are a lot of places where it overshoots corners. Decent app for accessing the system though.

Won’t connect

Won’t connect my iPad to Trek FX 2. Maybe only works with phones.

It was a surprise.

No one told me about this app. I found it on YouTube so I went to the App Store and downloaded it. Now I get all the information on my iPhone no more guessing.

Provide email login

A recent update now forces you to use Google, Facebook or Apple to login? This is end of the line for me. I don’t have accounts with two of these, nor will I use SSO with any provider.

Please add an email login option

Developer apps

FAQ

What does the Hyena Rider Assistant app do?

This app allows you to connect your smartphone to your Hyena e-bike system. You can manage your e-bike's components, update firmware, monitor your ride data, plan routes based on battery range, and utilize smart features like enhanced security and automatic gear shifting.

What are the key features of the Hyena Rider Assistant app?

Key features include managing e-bike components and firmware, a personalized cycling dashboard with customizable information cards, a range map for smart route planning, detailed ride data analysis, notifications for maintenance and updates, Siri Shortcuts, and expanded smart accessory functions like iLock and iShift.

Is the Hyena Rider Assistant app free to use?

Yes, based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

What are the connection requirements for the Hyena Rider Assistant app?

To connect your smartphone, you need a genuine Hyena e-bike system kit with all components using HAP 2.0 protocol. The e-bike must also be equipped with a Bluetooth integrated HMI (LED Multi, LED Chip, or LED Compact EX).

How can the app enhance my e-bike riding experience?

The app enhances your experience by providing detailed control and insights into your e-bike. You can personalize your ride display, plan routes efficiently based on your battery, track your health and riding status, and benefit from smart security features and automatic gear adjustments for a more comfortable and convenient ride.