Crashing
The app keeps crashing
Timetables outdated
This worked great 3 years ago. Purchased a renewal, then learned the timetables are way off. Most be an abandoned app.
Recently became useless
I have used this app for years to preplan rail travel in Japan and to track progress during the travel by the station schedules that were part of the information provided. Please bring back the previous version. My coupon is current and I would like to continue using the app which I have recommended to many fellow travelers in the pass.
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Departure Times Not Listed
This app stopped showing departure times. It’s now useless if you don’t want to guess what time your train will arrive. Unless this is fixed the app is garbage.
What happened???
This app was great up until a couple weeks ago. All of the train times now list minutes for some reason. Matching up the train times made travel for me (non Japanese speaker/reader) so much easier. Please fix this the minutes don’t help anything!
Edit: just noticed another issue. They removed what platforms you arrive and depart from. This is a useful piece of information for long trips. Please fix this!
Edit: just noticed another issue. They removed what platforms you arrive and depart from. This is a useful piece of information for long trips. Please fix this!
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Great app that is now worthless
This was a great app until a few days ago. It showed the times of departures for the trains which was extremely useful. I used the app all the time. Not it just displays minutes that don’t even seem to connect to the train schedules. I don’t know why thy would make this change. Now I have to look for a new app to use.
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Crash When You Use In App Purchase
It’s an ok, but not great app for train travel in Japan. Some of the app’s suggested routings can add hours to a trip (one JR rep kept asking why I was willing to add two extra hours to a trip to Aomori-Shi by following the app’s recommended itinerary).
Biggest problem came at the end of the free use period. I tried to purchase an extra month using the in-app purchase mechanism. This failed, so now when I try to use the app, I get an endlessly spinning wheel that says connecting, but it never connected. Still got charged the $2.99 of course.
It’s a failure.
Biggest problem came at the end of the free use period. I tried to purchase an extra month using the in-app purchase mechanism. This failed, so now when I try to use the app, I get an endlessly spinning wheel that says connecting, but it never connected. Still got charged the $2.99 of course.
It’s a failure.
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No longer works
Used to be a 5 star review but now 1 as the app doesn’t work on either my phone or my wife’s phone after we updated and bought another month of use. It just sits frozen on opening screen even after closing and restarting app making it useless.
Great tool for traveling around Japan
Used this for 2 weeks during a recent trip to Japan. It was so amazingly helpful! I loved the ability to specify transportation types and companies and to sort by price/time/transfers. The only difficult part is if you don’t know the name of the station you are going to or from, it can take some guesswork.
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Good train apps for JR pass in Japan
I traveled in Japan in Tokyo , Sendai , Kyoto and Osaka , I used this apps to catch all the train , they were very accurate .
Old app, but useful for Japan Rail lines
This is such an old app, but it’s a must have for JR lines especially since neither Google nor Apple Maps are good at routing on JR routes. This is also helpful for rapid (bullet) trains.
Terrible
Why is it 3.99 a month (that starts on the first so if you buy it on the 15th, you only get 1/2 a month!!) Also the interface is old and clunky. I just found JAPAN TRAVEL and it is excellent and has travel articles. I recommend you use that instead.
Must have when traveling to Japan
We were in Japan for 8 days, went to Tokyo, Kyoto and Hiroshima and this app was a lifesaver! Works well especially since we have a JR Pass, filters out what bullet trains we can take.
Unable to contact support
I must've done something wrong on the purchase as I'm unable to contact customer support in English. Everytime I want to switch to English or asks if I want to purchase a coupon. I can't cancel the purchase because the email pops up in Japanese.
Missing some schedules
Compared with web version
To devs...figure out a pricing model that makes sense
And you’ll have plans of happy paying app users. But the subscription model you have currently is unjustifiable.
It’s free online
Yes why pay if you can use it free from their website. Save your money and use the website. It’s not worth paying for it
Ridiculous
No reason for this to be a subscription-based app. Save your money and use Navitime or Google.
Why pay monthly when you can use the website?
It does what I was looking for but paying a monthly or even yearly free is crazy when you can use the website for free. I don’t mind paying a one time fee but anything other than that is wasteful. Save your money and use their website.
Also the user interface needs to be worked on
Also the user interface needs to be worked on
Use this app all the time, but...
IOS has flagged this app as not being able to run on the next version of IOS.
Wait for it to be updated before purchasing.
Wait for it to be updated before purchasing.
