No customer service
I will rewrite this once we actually get customer service to provide us what we actually paid for. Thus far this has been a huge bust.
Great app. Only real predictive dialer I’ve found.
This is a great app for the local campaigns I run. Surveys are easy to create and my volunteers love that voters don’t see their phone number or use their phone minutes. Getting the data back instantly is huge.
A simple suggestion.
For the answering machine option, it’d help if there was a way to “x” out the screen without ending the phone call via the “ok” button. Plenty of people have answered mid-answering-machine-message, and it’d be nice if the answering machine option didn’t lock us into hanging up without being able to enter info in those cases.
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Bad
Rip off app.
It’s simple
It’s simple & does what it there for.
Super glitchy
Update: The app is still super glitchy. I’ve marked the app one star down. Please, please fix the glitch where someone picks up but it doesn’t take me to the page where I can do anything with their responses. It’s just so rude that I have to hang up on them.
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This app does serve its purposes but can be so glitchy sometimes. From time to time people will pick up the phone but the app won’t take me from the music stand-by page to the page where I can actually conduct the survey, which puts the caller in an awkward situation. Also, when people hang up in the middle of the survey, there should always be on option for me to submit the answers they *have* answered, instead of only being able to hit “back”. I know some surveys will allow you to hit “next” and skip questions until you get to the last page to submit results but not all surveys will do this and they really should.
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This app does serve its purposes but can be so glitchy sometimes. From time to time people will pick up the phone but the app won’t take me from the music stand-by page to the page where I can actually conduct the survey, which puts the caller in an awkward situation. Also, when people hang up in the middle of the survey, there should always be on option for me to submit the answers they *have* answered, instead of only being able to hit “back”. I know some surveys will allow you to hit “next” and skip questions until you get to the last page to submit results but not all surveys will do this and they really should.
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Glitches galore
Every 5 minutes this app glitches so bad that I need to restart it. Very annoying.
Music
I’d very much appreciate it if we could turn off the music for mobile calls. 9 times out of 10 we phone bank as a group and all the different music playing at the same time is annoying to most of us. Thanks!
Pretty decent but fix the music
Could you please make it possible for the song to keep playing after a call is connected?
Music
Please make it so when you uncheck all music that the music turns off. Even I just uncheck one genre it will still play it and I can't handle anymore country. The rest of the app is okay but the music is a major problem.
Everything You Need in One Package
Makes phone banking much easier, as now I don't need to use an iPad or computer in addition to my phone. The interface is also easy to manage as well and makes for efficient surveying. Download now!
