Owner
App is terrible. Consistently disconnects from my Wi-Fi requiring me to go cycle power on my entire pump house. The app has no proper dashboard. You have to click between the web and the app. Schedules don’t work because they tell you the times for starting stop the same but they aren’t. Multiple names for pump just to name a few. Please pay somebody to create a proper app it gives a user a good experience
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Not very impressed
There’s not enough freedom with the lights. I was made to believe I was going to be able to custom my light colors from a color wheel.
App loses connection non stop
One of the more frustrating apps I have for the house. It constantly loses connection despite everything else being able to connect properly.
Not great
Didn’t stay connected well
The Epitome of Pool Equipment
The first and last line in pool technology, it goes beyond to include features such as sheer descent waterfall backlighting and landscape lighting. Absolutely brilliant. With timers and manual toggle controls and ability to incorporate other devices. The options seem limitless. Especially considering the Jandy equipment lineup, which includes state of the art heater with VersaFlo to allow circulation bypassing the heating phase, and automated actuator valves, all connected and controlled by the app. An absolutely awesome app!
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Seen better controls
My previous Pool I had a Hayward control system. It had better options to control your Pool than Aqua Link. One specific thing I really miss on this app versus the Hayward app. The ability to control my pumps with timers.
Could be so much better…
Use this to control only my Polaris FREEDOM cleaner robot. Understandably the robot has limited modes from its on-board controls, but in the app you run a special hybrid mode. I’d like more control here. For instance the floor cleaning mode runs for like 1:30 but the SMART Cycle runs for 1:39. This time of year with leaves falling I want the floor cleaning to run for as long as it possibly can. Just give me the option to run until you’re about to die and I’ll worry about fishing it out with the hook when it’s done.
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Not consistent
System constantly needs attention. I have to fight regularly with getting the hub to connect and hold a WiFi signal. It’s really frustrating. I have great internet and even have extend internet access throughout my home, the hub still drops connection. It take multiple attempts over days sometimes to get it up and running again.
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No flexibility with words!
I have a chill pool but can’t change the wordage to say chill! I have a dual energy source both gas and electric which uses my solar power. Can’t change those words either. Please fix this! Happy to give 5* then!
ePumps
Amazing System Make Magic in a water fountains
Not user friendly
It would be great if the operation was simplified for the non technical people
Review
Garbage. 1990s tech. Unacceptable. Do better.
Connectivity is terrible
Terrible connectivity we have a worthless system. I know the advice is to downgrade the signal for it from what the rest of your home Internet is on. How about you upgrade your system. We have tried everything, including hard wiring, replacing the antenna and it still is constantly offline. Every now and again it will pop up online and as soon as you try to use it, it immediately goes off line. An expensive mistake.
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Good but could be great
It's good. It gets the job done and that matters most. The user interface for anything beyond the basic stuff looks with Windows 3.11. Yikes that doesn't inspire confidence. But it does work. I have iaqualink 2.0 which has flaky WiFi sometimes.
Disappointed
Expensive and nothing ever works, cannot connect via WiFi practically impossible to get assistance, brand new system !!
Web Option Broke
Since the recent update the ‘Web’ option no longer works, just keeps saying ‘Waiting for Connection’. Update: I tried deleting the app and reinstalling to see if that would fix the issue and it still doesn’t work. What a piece of garbage, this device cost me a fortune due to the WiFi access and it doesn’t even work right
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Best in class
As an installer, the app makes it super easy for customers to automate their pools. With the latest rev Y and way better infinite watercolor lights they can impress their friends with zoned lighting with infinite colors and dimming!
terrible interface
this app has terrible interface
Sucks
I got ripped off by the builder. This system is junk!
Garbage
This truly is an overpriced hunk of trash. It hasn’t reliably worked and now I’ve tried to submit a support question in the feedback section and it errored out. I tried logging out and back in and it’s still broken garbage. This is really antiquated technology that’s terribly unreliable.
