2005 Called and they want their UI/UX back
This app is absolutely terrible, both on the web and mobile. There’s nothing redeeming about it.
Working well for basics
I’ve got temps and equipment run schedules set for the filter, sheer descent, and cleaner. What I don’t understand is how to set up epump speeds for when using solar heating vs filter normal run. I wish there were some training videos showing not just features, but how to. Like, “If you want to have different speeds for filtration and solar, here’s how you do that:”
Show more
Poor connection
I keep losing connection with my phone despite normal WiFi and internet signal
Poor visibility into system
I use this app to attempt control my pools at my Airbnb remotely. I thought this would be an easy way to quickly adjust temperatures for guests. I’ve had nonstop issues with the pool either not heating, people flipping off the heater switch and having no idea what’s happening with my pool, or the app saying the pool is being heated when it isn’t. the app doesn’t show any sort of history of temperature so I can’t troubleshoot and there is zero diagnostic support. Also, why can’t I set a time & date range for the heat, just like the schedule?
Show more
Sucks
Doesn’t work most of the time
Great idea, limited reach
I do really like the idea of this app. Pool control from my phone. Sounds great, right?! But I must stand right next to the pool equipment and frustratingly attempt to connect 2-5 times before success. Then I can make changes and adjustments. But if it’s dark, rainy, or I’m out of town…forget it. Go stand in the rain or the dark with a flashlight. I woul like it to stay connected. My thermostat stays connected and I’ve adjusted the home temperature of my house from across town and even stayed away. Not this app. Good start but not great. This poll equipment was put in New 6/2021 and the app has worked the same since. Note it’s fall 2026. No better.
Show more
Owner
App is terrible. Consistently disconnects from my Wi-Fi requiring me to go cycle power on my entire pump house. The app has no proper dashboard. You have to click between the web and the app. Schedules don’t work because they tell you the times for starting stop the same but they aren’t. Multiple names for pump just to name a few. Please pay somebody to create a proper app it gives a user a good experience
Show more
Not very impressed
There’s not enough freedom with the lights. I was made to believe I was going to be able to custom my light colors from a color wheel.
App loses connection non stop
One of the more frustrating apps I have for the house. It constantly loses connection despite everything else being able to connect properly.
Not great
Didn’t stay connected well
The Epitome of Pool Equipment
The first and last line in pool technology, it goes beyond to include features such as sheer descent waterfall backlighting and landscape lighting. Absolutely brilliant. With timers and manual toggle controls and ability to incorporate other devices. The options seem limitless. Especially considering the Jandy equipment lineup, which includes state of the art heater with VersaFlo to allow circulation bypassing the heating phase, and automated actuator valves, all connected and controlled by the app. An absolutely awesome app!
Show more
Seen better controls
My previous Pool I had a Hayward control system. It had better options to control your Pool than Aqua Link. One specific thing I really miss on this app versus the Hayward app. The ability to control my pumps with timers.
Could be so much better…
Use this to control only my Polaris FREEDOM cleaner robot. Understandably the robot has limited modes from its on-board controls, but in the app you run a special hybrid mode. I’d like more control here. For instance the floor cleaning mode runs for like 1:30 but the SMART Cycle runs for 1:39. This time of year with leaves falling I want the floor cleaning to run for as long as it possibly can. Just give me the option to run until you’re about to die and I’ll worry about fishing it out with the hook when it’s done.
Show more
Not consistent
System constantly needs attention. I have to fight regularly with getting the hub to connect and hold a WiFi signal. It’s really frustrating. I have great internet and even have extend internet access throughout my home, the hub still drops connection. It take multiple attempts over days sometimes to get it up and running again.
Show more
No flexibility with words!
I have a chill pool but can’t change the wordage to say chill! I have a dual energy source both gas and electric which uses my solar power. Can’t change those words either. Please fix this! Happy to give 5* then!
ePumps
Amazing System Make Magic in a water fountains
Not user friendly
It would be great if the operation was simplified for the non technical people
Review
Garbage. 1990s tech. Unacceptable. Do better.
Connectivity is terrible
Terrible connectivity we have a worthless system. I know the advice is to downgrade the signal for it from what the rest of your home Internet is on. How about you upgrade your system. We have tried everything, including hard wiring, replacing the antenna and it still is constantly offline. Every now and again it will pop up online and as soon as you try to use it, it immediately goes off line. An expensive mistake.
Show more
Good but could be great
It's good. It gets the job done and that matters most. The user interface for anything beyond the basic stuff looks with Windows 3.11. Yikes that doesn't inspire confidence. But it does work. I have iaqualink 2.0 which has flaky WiFi sometimes.
