Need major usability upgrade
It’s so old fashioned and need to modernize UI and integration with other Smart Home platforms such as Home Assistant
Connection issues and not user friendly
I’m new to this app after just completing our pool and I absolutely dislike this app. About 50% of the time the connection isn’t working to access any of the controls. Once you are inside the app there are too many options to set up a “schedule” and even that’s confusing. Not a fan.
NEEDS UPDATED
it is a barebones web interface. Operates slower than a snail and completely unintuitive. If you press spa it raises a banner which says when spa is on pump will be running. Then it has an ok button. It should say “SPA ON” or SPA OFF”
to release the banner.
to release the banner.
Connection
Constantly drops connection and have to reconnect. Lights on the app do not match what the actual color is in pool. Have to cycle through them lol to find the right color.
Worst app ever
Constantly drops and won’t reconnect even after reboots, deleting app and redownloading etc. Times out constantly- only IoT product I have that consistently fails to connect or provision to my network. Ridiculous.
Connected?
I like it when it’s connected, but so many times it has disconnected from the internet and I cannot control it.
Pool lights
Every time the pool company puts system in service mode the pool lights never work once it is out of service mode. We have to reset the circuit breaker once a week to get the lights on. The aqua link app does not know the system is out of service mode. Frustrating when swimming in the evening.
System sucks
Ever day I have to reset and no matter what I’m locked into the pump screen only o cannot escape this nightmare of a system it’s complete junk
Issue fixed: Web interface broken – can’t access programming
The real problem is the web interface. It has been unusable for at least the past two weeks, and that’s where all the programming controls are. As a result, I can’t get to or adjust my regular schedules at all.
Please fix the web interface so the programming features work again. I tried on my iPhone, my laptop, and my PC with the same exact result, no access to the web interface to change programming.
Update: Fluidra reached out to me and asked me to reset my unit. Actually that worked right away and resolved my issue. Thank you for the good advice!
Just one wish: please update the UI from the 90’s. Thank you!
Please fix the web interface so the programming features work again. I tried on my iPhone, my laptop, and my PC with the same exact result, no access to the web interface to change programming.
Update: Fluidra reached out to me and asked me to reset my unit. Actually that worked right away and resolved my issue. Thank you for the good advice!
Just one wish: please update the UI from the 90’s. Thank you!
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Web Portal
Invest in your web portal. You can make the app do much more and be way more intuitive.
Web interface broken – can’t access programming
The real problem is the web interface. It has been unusable for at least the past two weeks, and that’s where all the programming controls are. As a result, I can’t get to or adjust my regular schedules at all.
Please fix the web interface so the programming features work again. I tried on my iPhone, my laptop, and my PC with the same exact result, no access to the web interface to change programming.
Please fix the web interface so the programming features work again. I tried on my iPhone, my laptop, and my PC with the same exact result, no access to the web interface to change programming.
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Easy to use.
Good customer support easy to program and suse
Flakey
Constantly goes off line. Hate it. Hard to fix. Garbage code.
Connectivity
Sometimes, it disconnects and the only way to get it back on is to turn the breaker off and then back on.
Limitations
The idea of this app is great. Be able to control functionality of your pool and it’s equipment and features from the palm of your hand. Probably missed it. Also relies on Basek limited accident a web feature that is not set up by the way of modern act would be used. If you click Web, it takes you sometimes to type a video that often times you can reach. This causes a great deal of limitation your ability to control the system of the timing instead of a lot of the features rely on that connection that is often off-line. It is so antiquated. Hopefully there will be improvement soon because this is really disappointing.
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Aqua Link is dope
Control your pool from your phone and impress your friends. Tell the lady at McDonald’s what the temp is. Turn on your spa while you are in France.
It’s okay
Sometimes it glitches and lags and doesn’t work for a while.
Downloading
I tried whole day just to download the app and it’s I am unable to download it
Won’t save pump settings
App won’t keep pump speed settings, sucks
Terrible UI
I guess it does most of the functions it’s supposed to, but the UI is terrible.
