iBaby Care App User Reviews

Customer Experience

Positive experience20.8% of reviews
Neutral12.7% of reviews
Negative experience66.5% of reviews

~ Based on 212 written reviews from the US App Store.

What users say

Is iBaby Care App Safe?

iBaby Care App appears safe based on user ratings. AppsHunter Safety Score for iBaby Care App is 90/100.

This assessment is based on 12,487 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.4% of ratings point to a safe experience
4.3% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 12,487 App Store ratings for iBaby Care App.

Is iBaby Care App Legit?

iBaby Care App appears to be a legitimate app. AppsHunter Legitimacy Score for iBaby Care App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

This app is useful:)

When my son was a little baby I used to use it and it has
Great picture quality!!!:) and I love the video recording it is like a security camera:)

Good but some issues

I like the app and monitor overall, but we’ve had multiple instances where the sound cuts off. I always double check that I have the sound on before going to bed, but there have been times where I wake up and realize my baby is awake and crying, but I never heard anything because the sound stopped working!
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Won’t login

It won’t let me make a account to even use it this is just a terrible app my wife has it on her phone but it won’t let me do it on my phone which is stupid y’all really need to fix this

Poorly designed software

Although the camera seems good and has some useful features the software /app is terrible.
When open it drains your device battery very fast.
There is no sound alert when there is a noise from the babies room. Instead you get a pop up on the device which is of no help at night if you are to sleeping.
Also there is no customer support. Calls to the support help line go to voicemail which then says the mail box is full. Emails to customer support go unanswered despite reaching out several times.
I would avoid the product.
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App no longer works, just crashes

App no longer works, despite deleting and reinstalling. Freezes, then crashes. Every single time. Has become worthless.

Works but drains battery

App drains battery even when not using it. Have to kill it after using everytime to prevent it from draining battery

Overall it’s Great… But…

It’s great and works, but there’s an issue where it runs in the background 100% with no way to stop it and it drains battery. I thought there was something wrong with my phone, I started deleting apps, then I deleted this one, my battery is better. So for real my friends, I delete this app when I don’t need to monitor and re install when I need it. Battery issues need to be solved.
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App keeps crashing

I have to delete the app and reinstall all. The. Time. So annoying. I got this for when my grandkids come visit. It worked ok for less than a year but now I can’t get it to connect. Same room. Same distance to router. Lousy app.

Drains battery in background

I’ve unfortunately been years using this app, and it is the worst. Drains iPhone battery while running in the background like nothing else.
So frustrating when I forget to force close the app and my phone doesn’t last the day
Seems that iBaby is either incapable of fixing it, or doesn’t care. Terrible app.
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Hacked

Someone hacked into my camera and started controlling it. DO NOT BUY THIS

BEWARE! Great app until a few months ago

This app has served me well for years up until a month or so ago. I don’t know if it’s because a new iOS update or what but now the ibaby app crashes in as little as 20 seconds. No explanation for it. The ibaby care company has not given an app update in some time. BEWARE this app and company might be dead.
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Works but has big issues

If you don’t force close the app, it very aggressively drains the battery until you force close it.

Monitor good app horrible

It is so unbelievably frustrating to me that I love this monitor, I use it for all three of my kids, but the app has progressively gotten worse and worse. I have contacted iBaby about this several times and have gotten very little help on their end saying that my phone was the issue. I have been using iBaby for 3 years and honestly the first year was great, no problems. Which is why I bought the second monitor for my next baby. We began to run into issues with the sound function turning off in the middle of the night but ended up finding a work around by leaving the app open on our phones. By this point we find out we are having another baby and don’t want to have to buy an entirely new set of monitors and my MIL buys a third monitor for us to use. Now my app crashes within a minute of being open. I can’t use it except for white noise on and off and to check on the baby. My phone is up to date on its IOS and I always do my app updates but this issue will not cease. It makes the monitor almost completely useless. In my opinion buy a different monitor or get a Wyze camera and buy a sound machine. It’ll save you so much headache.
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App constantly crashes

For the last few months I have not been able to rely on this app. It crashes constantly, often as soon as twenty seconds after you open it. It has not lasted through the night in months. This is across multiple camera and multiple phones, that all used to work great until recently. Terrible.

Time stamp has been removed

The time stamp has been removed when viewing alert captures. The date is available but no time from videos taken throughout the night

Still works!

I bought their M6T about 8 years ago. Both the camera and the app still work today. I’m impressed.

An absolute battery killer

It always has been a battery killer. Since the first time I installed this app when my son was born. He is 5 now and a lot has changed since then but the one thing that never fails is you forget to kill the app and it races to drain your battery.

Lights in app now unusable

No longer works. App crashes in “lights” in settings tab. Unable to do anything with the light on the monitor anymore. App has become unusable.

Constant failure to connect

I don’t think there’s anything wrong with the hardware itself but the app connection is terrible. We also have a security camera elsewhere in the house and a ring doorbell that run off the same WiFi so it’s not that. It will be working one minute and when I switch to another app and back to this app BAM it’s gone and can’t get back connected. Occasionally I’m able to reconnect it with a hard restart of the equipment but again that’s not consistent fix and that shouldn’t be a solution when the point of a baby camera is to not have to be in the same room. Oh and the breathing monitor is a joke. I pointed it at the baby and then at an empty spot in the room and got the same breathing curve. How messed up is that!?Please don’t waste your money on this!
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Good app, drains battery

This app is really useful and I would rate it 5 stars except for the fact that if you don’t force close the app when you’re done, it drains your battery in the background. This has been an issue for years through multiple app versions and on multiple devices. I can understand if you leave the audio on in the background, but even when you don’t, and you just check a camera and then navigate to another app it runs in the background and kills the battery. It’s really a major issue because by the end of the day I’m almost at 0% and I barely even used my phone during the day. It’s consistently at the top of my list of apps under battery and always more than 50% of usage in the last 24 hours. Please release an update that stops this behavior and I will amend this review to 5 stars
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