Limited functions in app
It’s very inconvenient. Subpar compared to my other banking apps. It’s so limited that often I have to call or go to the bank to get info on my account which should be easy accessible through the app. Needs an upgrade.
Frankie Bethea
Please continue to make black banking a priority within our community
Thank you for the contributions that have already been made.
Thank you for the contributions that have already been made.
Review
Industrial Bank has possibly the best customer service I have come across. Now, having this online option enhances an already outstanding bank.
Done
I’m thinking about switching to a new bank.The online aspect is not up to par.
Bank
Love this bank
Amazing app
Amazing app! Black owned!
Very easy to maneuver
This app is very easy to maneuver for a person that’s been afraid of technology for years. Thank.
Perfect Transfers
I like this new transfer from checking Account to Saving account.
Thanks
Thanks
Alassane Kante
I have been with this bank since 2016. It’s a very community oriented institution. They always try to solve your problem in well manner. Also they don’t those fees that most other financial institutions change they customer.
Ridiculous
This app never works when you need it to. I’m closing my account with them because of this.
Love the bank the app not so much!
Bill pay, Apple Pay, should be available in mobile app. Also, set up with the Cash App and Apple cash would be great as well. Like the bank but new features need to be added to be in the level of other banking institutions.
Mobile Deposit
I know of someone else who has mobile deposit function on their app using an iOS device. I assumed I didn't have the updated version on my iOS device. So, I deleted the app and reinstalled it. I still do NOT have the mobile deposit function. Please correct this.
Needs Mobile Deposit Feature
Cool app for checking on account balances, but it needs the mobile check deposit feature similar to BofA and PNC.
Not too useful
Very simple app. Needs more features to be useful. Mobile check deposits and Touch ID/Apple Pay security would make this a great app.
Bill Pay
They really need to add bill pay to the mobile app.
Re: Time to Update!
Ok, it's time to update this app to be on par with other banking institutions. Needs (1)Touch ID & Passcode, (2) mobile deposits, (3) bill pay, (4) loan calculators (mortgage, auto etc), (5) sure pay or account to account (internal and external) funds transfer. The current app only provides the bare essentials.
Show more
Needs mobile check deposit
The app works fine except you can deposit checks over the mobile application.
Needs to be upgraded
Not to sure what the issue is but I'm on unable to log in using my credentials correctly. Username does not save, meaning you have to input it every time you close out the app.
