Irritating alarms expose danger when switched off!š
Urgent Low Glucose Alert is entwined with Rapid Rising Glucose Alert and Rapid Decreasing Alert with one toggle switch(Override Do Not Disturb switch). That may be good for type 1 diabetes where the Rapid Rising Glucose alarm may instigate a boost with insulin injection which would quickly correct rising blood glucose. In type 2 diabetes, there is no such option if the user is not on insulin. Therefore the constant alarm about rising glucose level, which may be temporary anyway, becomes an irritant, and when one toggles its aforementioned switch off, that automatically switches the URGENT LOW GLUCOSE alert OFF, which is a DANGEROUS and unwanted action. How anyone did not think about this is baffling. The Urgent Low Glucose Alert switch should be a stand alone switch separated from the alerts for rapid glucose changes!
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1/5
Setting up a new account is so frustrating that after 10 attempts to set a password, I threw everything in the bin.
Nice app
Nicely designed app, works really well
Response from developer
Thank you for your feedback!
Disappeared with wrong readings
I just bought two today, started using one. The result shown was 6.7 whereas on the Tee2 machine, the reading was 8.2
This monitor is waste of moneyā¦(
This monitor is waste of moneyā¦(
Response from developer
Thank you for your feedback! We'll need more information to help with this issue, so please contact our Customer Service team at https://uk.icancgm.com/contact-us.
This is joke !!!!
I bough it for me and my partner. My partners is reacting well but showing absolutely wrong results. My one is a joke, showing 40mg/dl where measured from blood on different 2 devices results was 121mg/dl
This is proper rubbish
This is proper rubbish
Response from developer
Thank you for your feedback! We'll need more information to help with this issue, so please contact our Customer Service team at https://uk.icancgm.com/contact-us.
Poor App
The device seems fine and is consistent with other data I have. However, the logging process in the app is dire. Each part of the log needs to be āconfirmedā - including the time the entry refers to - but if you get that wrong (like making an entry an hour or two after the event) you cannot edit it. In fact, you canāt edit anything you log. I have many empty logs because I clicked āconfirmā at the point that āokā would make sense in any other app. The data display is a bit clunky. Why canāt I scroll seamlessly across days? Why is there no tabular data? Why canāt I export the data without using the iCan Care Partner dialogue (the NHS is not an iCan Care Partner)? This could be so much better.
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Mr H
Cannot set up login in
good product
convenient for me
Good device, poor app
The device itself appears to be reasonably accurate as compared to 2 other fingerpick devices, they are consistent.
The app however is rubbish. Iām seemingly unable to log lunch, irrespective of what I do it default to saving my lunch at midnight rather than 12 noon, same issue for the whole of that hour, so if I log a lunch at 12:07pm it will log it at 12:07 AM and this cannot be corrected. It also cannot be deleted or edited so whilst testing, Iāve logged about 6 lunches in the middle of the night.
So thatās the first fundamental issue.
A slight annoyance is that the data produced is contained within the app - there is no facility to export the data to any other app such as HealthKit, or even to export to CSV/excel or anything. Which makes the experience somewhat poor for someone looking to commit the data to something which as a DB that can be queried.
Bit of a shame and an embarrassing oversight for a company that is raving about being one of the best on the market in this field.
The app however is rubbish. Iām seemingly unable to log lunch, irrespective of what I do it default to saving my lunch at midnight rather than 12 noon, same issue for the whole of that hour, so if I log a lunch at 12:07pm it will log it at 12:07 AM and this cannot be corrected. It also cannot be deleted or edited so whilst testing, Iāve logged about 6 lunches in the middle of the night.
So thatās the first fundamental issue.
A slight annoyance is that the data produced is contained within the app - there is no facility to export the data to any other app such as HealthKit, or even to export to CSV/excel or anything. Which makes the experience somewhat poor for someone looking to commit the data to something which as a DB that can be queried.
Bit of a shame and an embarrassing oversight for a company that is raving about being one of the best on the market in this field.
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Looks like scam
I have bought it 2 days ago and started using 20 hours but it shows wrong results. Notifications with sound canāt be turned off even from mobile settings. Please donāt rely on results as well. It shows 5 units less then actual. Itās about health therefore It should be minus stars but no facilities available for it
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App needs a lot of work
Very frustrating as it took *ages* to even register an account because it got stuck in a loop around the registration process and in the end I had to try a different email address to get it to work.
Not very happy about that as Iām not keen on having to register for unknown Chinese applications and really donāt see why they should need my email to take a blood sugar reading!
Also, Iām afraid itās nowhere near as accurate as my KM blood tests. Measured just seconds apart, the readings were considerably different. At one point the iCan gave me an āalertā for high blood sugar, but at the time I tested my blood and it was fine!
From the blood strip I was showing 6.4 mmol/l, but at the same time the CGM was showing 9.8, ie nearly 40% difference. A while later the CGM *did* track a lower value, but even then it was still about 20% out compared to a blood test. This morning it woke me up at 6AM with an alert, when my glucose was just fine - it even showed it was fine in the notification!!!
The app is *functional*, but not great. Itās very clunky to use and doesnāt sync with Apple health etc. which youād generally expect from health apps on iOS these days.
Also, when you add in āeventsā such as meals etc. if you make an error thereās no way to edit or delete the value once itās entered.
Really, not that great. Needs a lot of work to bring it up to scratch.
Not very happy about that as Iām not keen on having to register for unknown Chinese applications and really donāt see why they should need my email to take a blood sugar reading!
Also, Iām afraid itās nowhere near as accurate as my KM blood tests. Measured just seconds apart, the readings were considerably different. At one point the iCan gave me an āalertā for high blood sugar, but at the time I tested my blood and it was fine!
From the blood strip I was showing 6.4 mmol/l, but at the same time the CGM was showing 9.8, ie nearly 40% difference. A while later the CGM *did* track a lower value, but even then it was still about 20% out compared to a blood test. This morning it woke me up at 6AM with an alert, when my glucose was just fine - it even showed it was fine in the notification!!!
The app is *functional*, but not great. Itās very clunky to use and doesnāt sync with Apple health etc. which youād generally expect from health apps on iOS these days.
Also, when you add in āeventsā such as meals etc. if you make an error thereās no way to edit or delete the value once itās entered.
Really, not that great. Needs a lot of work to bring it up to scratch.
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