Super annoying reminder
I have an indoor pool. It is marked as such. But every single day do I get the message to ensure the filtration is on 15 hours a day. Dismissing it every single day. My filtration is always on, I do not need this notification!!! Much rather wouldI like to see the notification for chlorine to be added not only showing up AFTER the fact of it being out of bounds but just before.
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Hot Tub Care
This product is aces in my book. Had it for 9 months and love how it walks you through the steps for properly maintaining your water quality. I recently had a problem and tech support was there to help. The key is to follow their instructions. Thanks ICare!!
Battery
Battery does not last, have been waiting 2 months for replacement can’t get an answer out of the company besides from an email with a generic response.
Bluetooth does not work
Trying to upgrade. Less than 6” away from the iCare it’s telling me to get closer to establish Bluetooth connection. Not connecting. Can’t restart or do anything else as Bluetooth needs it to do that.
Restarting the phone didn’t help either. so I’m stuck.
My pool is inside and I’m okay with getting weekly reminder for weekly maintenance. But I am being flooded with useless reminders about adjusting filter and more. There is no place to turn these off and to only get reminders which pertain to the pool I have.
The readings are great so I know when to add chlorine or when the ph it’s going high, but all else is a nuisance.
Restarting the phone didn’t help either. so I’m stuck.
My pool is inside and I’m okay with getting weekly reminder for weekly maintenance. But I am being flooded with useless reminders about adjusting filter and more. There is no place to turn these off and to only get reminders which pertain to the pool I have.
The readings are great so I know when to add chlorine or when the ph it’s going high, but all else is a nuisance.
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Good when it works
I initially liked this product but it’s stopped working. For a few months now it’s stopped measuring the pH, giving measurements of 13 when it’s 7.0 etc. Now it doesn’t work at all. I’ve tried trouble shooting with no results. App says the sensors are not in water, BUT they are in water. It keeps telling me to connect to blue tooth but doesn’t connect. It is connected to WiFi though and I was able to update the software but it still doesn’t work. I’ve tried the chat bot but it’s pretty basic and doesn’t give any real help. I tried submitting a help form but it says (in French) that my form has errors-at least I think the word error was there-it was in French but it looked similar. It doesn’t tell me where the error is though and I can’t submit the form. I tried phone chat but that looks like it’s not something I can do. I think I really paid way way way too much for something that is broken in less than a year. I don’t recommend this product unless they contact me through my review and fix it.
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