難用
版面設置難用，根本搵唔到想要嘅位置，哪怕用尋找功能都未能搵到
垃圾之中哋垃圾
愚蠢的豬。
App樣式太老舊了
作為全世界市值最高的銀行 已經2026年了 App UI和幾十年前的一樣 還有就是信用卡明明可以做到線上申請然後郵寄到通訊地址 卻還是要客戶親自親臨分行領取 讓人匪夷所思 希望能夠更新介面 改進銀行服務讓其更人性化一些
垃圾
从没见过这么垃圾的app，注册地址永远报错，想必安全性也很差
效率极低
Hkid申请信用卡，从2月28日拖到4月15日，干脆直接打客服电话登记取消，这会儿反应快了
系統非常差
按錯幾次登入，就24小時鎖住唔比登入
好能on 9有急事都處理唔到，第一次登帳號同密碼無說明清楚咩帳號
好能on 9有急事都處理唔到，第一次登帳號同密碼無說明清楚咩帳號
垃圾app
十次有九次都load唔到
can not login
can not login, on99 app
垃圾app
長期都登入唔到，唔知做乜鬼，已經四日
Worst banking apps ever
Cannot access the account , press the button but no respond
Terrible
Just awful. Constantly resets and needs me to log in. Terrible app
Can’t open the app
Cannot open the app after updated. Please fix it.
slow, even can’t open the app
what’s happening?
Cannot even open the app
The app is so poorly designed. Difficult to find functions that I want and login has been frustrating. Recently it takes forever to open the app
Garbage app垃圾程序
Typical mainland Chinese quality. The app’s HKID scanning doesn’t work at all. Called the CS for a few times and they didn’t even seem to realise that their app is broken for years. 垃圾app。根本无法扫描身份证。打去热线好几次，他们根本都没有意识到这个功能用不了。这里骂声一片的评论是一个都不看的。
Misleading
Be careful if you want to open a new bank account here, l asked if there was any fee for opening bank account the teller said no , later on charged me $20 for paper statement fees which i was not informed about it before
L
Slow response, poor UX design, inconvenient usage, facial token reset on its own
Crash on iOS 18.1
.
Every step correct BUT
Still prompt error to add the Apple Pay !!
Even activate CANT success the payment !!!!!!!
Even activate CANT success the payment !!!!!!!
Stupid app
I don’t know how to describe it, hard to use, waste of time to open it or u just wanna do transfers . Very stupid app!
