I wasted my coins
Frustrating!!!!!
Response from developer
Hello Tonya! We’re sorry to hear that the game left you frustrated. If you’re willing to share what went wrong or what you found frustrating, we’d really appreciate your feedback and would love to understand how we can improve.
Makes you solve and think
Response from developer
Hello! Thank you for your feedback. We’re glad you’re enjoying the game. We understand that losing coins after mistakes can be frustrating. You can also earn coins by watching ads, so you can continue playing without making purchases. We appreciate your understanding!
Was enjoyable until…
Until, that is, I came to the final puzzle. I was moving the tiles from the left to the right, but at one point, I could no longer select tiles to move. My pointer would move. I couldn’t even reset the puzzle. I had to quit the game and restart it. Then, the same thing occurred in same puzzle.
Finally, after quitting the game and reentering it, I was able to pick up where I left off and complete the game.
Response from developer
Hello! Thank you for sharing your experience. We’re sorry you encountered this issue during the final puzzle. If something like this happens again, please contact our support team directly through the in-game Support button - we’ll do our best to help you resolve the problem and continue your adventure.
Amazing but challenging
Response from developer
Hello! Thank you for your amazing review! We’re thrilled to hear how much you enjoy the Icebound Secrets series. We’re currently working on the next chapter and can’t wait to share more mysteries and adventures with you. Stay tuned!
