Very poor design
It takes a very long time to go through and populate the certificate. Keeps on missing signatures and issue still not resolved. Keep your money! £70 for 6 months now wasted. Cannot use
Crazy pricing
I’ve been a long time user of these groups of software, when I first downloaded and subscribed we got everything, then they started splitting it all up. So now you have to buy 3 different sets of subscriptions! It makes it really expensive software. Sorry but £99 now for the fire one is mental money. Plus the electrical one that’s £80, for all the electrical bits it’s getting on for £300 a year. Support is pretty terrible and it’s really buggy. Half the time stuff doesn’t work right. I’ll be looking elsewhere I’m afraid. About 8 years I’ve had this. Time for change.
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What customer service!!!
Had the iCertifi app for 15 years and all the other apps I paid for too. Then one day the app didn’t work lost 15 year worth of certificates. The bloke didn’t want to know and blocked me from contacting him. So if I was you I wouldn’t bother with any of his apps.
Response from developer
Oh this guy. This person was banned for swearing and being consistently obtuse and abusive to staff who tried to assist. He then set on a campaign of vitriol on social media and got his wife to stalk us, weird!
Can’t view in landscape
Would be 5 stars if the app could be viewed in both landscape and portrait on my iPad. When using my keyboard with the iPad I have to view the certificate sideways which is annoying, surely it wouldn’t take much to allow app to display the certificate in landscape, the pat testing version and electrical certificate version do. Would save me a bit neck pain!
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Great App!!
I requested the DFA a few weeks back and bam! It’s there! The suite of apps by iCertify are in my opinion amazing. I’ve used most of the other competing options out there such as Electraform, NICEIC Online, Tysoft etc.. and I don’t think they come close to iCertify.
Also the support offered via WhatsApp has been impressive. Quick response times and all very friendly.
There are some quirks / buggy aspects but these will be resolved over time - Nothing is perfect.
I’ve seen reviews bringing to attention the file sizes, no issues my end and file sizes are 3.9 MB for an EIC… these are easily sent.
Anyway, great suite of apps. Definitely worth the money.
Coslec Electrical Services Limited.
Also the support offered via WhatsApp has been impressive. Quick response times and all very friendly.
There are some quirks / buggy aspects but these will be resolved over time - Nothing is perfect.
I’ve seen reviews bringing to attention the file sizes, no issues my end and file sizes are 3.9 MB for an EIC… these are easily sent.
Anyway, great suite of apps. Definitely worth the money.
Coslec Electrical Services Limited.
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Scammy subscription practices. Avoid
This used to be £24.99 for 3 months and the subscription covered iCertifi, iCertifi fire and iCertifi PAT.
They have increased the subscription to 39.99 for 3 months and have also sneakily introduced a separate subscription for each separate app.
So the cost has went from £24.99 for 3 months to £119.97. This is an absolute scam. After contacting the abs dealing with condescending customer support I deleted all the apps from my phone and contacted Apple for a refund.
Check out Electraform. Better software and transparent pricing.
They have increased the subscription to 39.99 for 3 months and have also sneakily introduced a separate subscription for each separate app.
So the cost has went from £24.99 for 3 months to £119.97. This is an absolute scam. After contacting the abs dealing with condescending customer support I deleted all the apps from my phone and contacted Apple for a refund.
Check out Electraform. Better software and transparent pricing.
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Nearly good.
The section “Details of the fire detection and alarm system”. Can be quite detailed during the form filling. The PDF output however only shows a tiny single line rendering the whole report useless. Shame.
Terrible Customer Service
DO NOT USE THIS COMPANY!!
Their customer service is horrific!
Their customer service is horrific!
Pretty Good App
We use this most of the time, and to be fair it’s not a bad app at all. 1 major issue, the documents are so large some of my customers can’t receive them. Any chance of making them smaller..??
Wrong BS standard
Fire maintenance certificate needs to be changed to read BS5839-1 2017 not 2019
Disappointing
You can’t send your certificate after completion. No support. Just a waste.
Utterly poor
Huge issues trying to send completed certs no support, really disappointing!!!,
Please change the cert print
Please could you change the regs to read BS5839-1:2017 NOT 2019 on the maintenance cert.
Other than that great app
Other than that great app
Not updated
The certificates haven’t been updated to bs 5839-1:2017
Not commercial
Does not have commercial fire category only domestic/dwellings. LD etc not L1 or M only categories.
Good basic app but many technical issues
Appears to be good app but there are issues when the data fields you have entered are converted differently onto the converted pdf. Check your pdf before sending to client has this could be very misleading when it indicates you have tested something when you haven't . Poor tech support
Great!
Use this all the time and very impressed with usability and quality of certificates
Icertifi fire edition
Great- its been updated with a fire alarm inspection-thanks guys!
DO NOT BUY
I unfortunately purchased this app, a week later my ipad had updated it and logged me out. My login details are no longer recognised and there is apparently no way to have your details resent. The certs themselves look unprofessional and there are spelling mistakes on them too.
Avoid.
Avoid.
Great app but.....
...... No servicing certificate surely it would be very simple to add, 5 stars otherwise.
