ICICI Direct Markets User Reviews

What users say

Top reviews

Jail break

I am trying to open the app on the brand new iPhone 16 and it’s saying that iPhone is jail broken. Could you please let me know how to fix it? Thanks

Fire your UI/UX team

Worst trading app in 2024. Look at all other trading websites and how clean they are. Cluttered UI and worst user experience.

Best services

Best service

Poor services & Very Expensive

Buy today Sell Tomorrow feature doesn’t work all the time and expect having your funds blocked missing earning opportunity. Expensive - high brokerage and yearly maintenance. Instant cash feature daily new. Planning to move to Zerodha. I missed a significant earning opportunity due to BTST did not work and no response from customer care. My funds were blocked until next business day 3.30 pm.
Show more

Technically bad

Open position for option is stuck.. unable to square off. It is a disaster if a trading app does this.

Select account icon is next to logout, very poor design

Select account icon is near to logout , very poor design

F&O - smart tools , recommendations

The Strike prices in the recommendations views dose not show prices . Shows 0. !! The latest version in iPhone installed a week ago!!!

App not working since the last update

The SEBI cautionary notification pops up on opening the app, then the app freezes.

Risk Disclosure on Derivatives message is not closing

When screen is loading 'Risk Disclosure on Derivatives' message is not closing. No operation is allowed after this message. App development/support team Please fix this bug urgently or you may loose multiple users. Thank you!

Defects in the App

1. P&L amounts are always displayed incorrectly in open positions (for F&O). Simple mathematics of P&L cannot be displayed properly
2. Square off doesn’t work. I have to login into website to square off my positions. Squaring off options does work at all. No response when I try to scroll right the quaternary off after selecting square off
3. Feedback doesn’t work.
Show more

Details not available

Not able to see, when I have purchased

Poor customer service

Because of your poor customer service,I reduced my investment from 10
Lakhs to 25k….

Buggy

App is asking to update even though the latest version is downloaded

Horrible app

Pretty bad app that can extend your losses. Square off orders are stuck at submit. The app does not allow to square off the trade at times. You’ve to then ipen the old app or login in web and square off the trade. Don’t bother with this app. Such a huge bank/broker cannot fogure out how to do a trading app. No wonder no sane trader uses icicidirect.
Show more

Below average app

Their app, account conversion process is like doing things in 1970’s. One star itself is too much.

Login issue

After switching to this app, i am not able to login because the otp sent over email and phone number is not correct or app is not validating it correctly and showing error as invalid otp, also not recieving new OTP after requesting through app”resent otp” option.
So I am switching back to old Icici direct apl.
Show more

Confusing app

ICICI direct wants people to use this instead of the old app but new app is no where ready! Difficult to place orders, not linked to trading calls, for open positions shows loss in GREEN as profit. Worst app ever

Stuck a lot while opening

Always have better with zerodha and up stock . Every now and then icicic direct market application is stuck a lot and while execution not promo execute always a difference come up in trade .

To many details missing

I suggest your app developer should look at old app and looks at what all details were displayed. Missing total gain, loss details Missing purchase price details. Also stop popping and forcing to use this new app every time i try to use old app.

Don’t make us test your app.

Worst than OLd App

Amazing to see that this is worst than the old icici direct app. In the portfolio section, while the world is moving towards letting users customise, icici has taken a step back and is not even showing basic stats that it was showing in its old app. Big thumps down.