ICICI Direct User Reviews

What users say

Top reviews

Icici direct platform

Great interface to trade however i wish the pricing of transactions and fees could be more transparent and easy to follow

I had paid money earlier and now it is asking me to pay again saying that this has life time validity

If that is correct then what was last time payment for?

Good App - But needs improvement

Investment is superfast if u have icici acct. But recent changes on importing external holdings is a mess. I am unable to refresh that for the last three months once after import and it still shows older holdings. Default view shud be ICICI Direct holdings but can have options to show externals but shud have the ability unimport or to show the last user saved preference settings. Every time I have to change the filter to remove or uncheck the external holdings

I was told the new upgrade wud fix but no help still !!!

MF Chart view is useless and not like other platforms
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Response from developer

Hi, thank you for your valuable feedback. We sincerely appreciate you taking the time to share your thoughts. We’ve shared this with our product team and are actively working on improving the interface experience to serve you better. Alternatively, you may write to us at helpdesk@icicidirect.com for further assistance/correspondence.

Buy a stock

There is no easy way to buy a stock. Has lot of unwanted content.

Customer service

Zero

App

App has a great usability challenges

Stocks missing past history

Some stocks doesn’t show previous days and months of trends though it has data.

Recent view chart changes are pathetic. Hope this will replace with the previous chart

Good App - But needs improvement

Investment is superfast if u have icici acct. But recent changes on importing external holdings is a mess. I am unable to refresh that for the last three months once after import and it still shows older holdings. Default view shud be ICICI Direct holdings but can have options to show externals but shud have the ability unimport or to show the last user saved preference settings. Every time I have to change the filter to remove or uncheck the external holdings
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Response from developer

This feature is temporarily unavailable due to recent regulatory updates. We are aligning our systems accordingly and expect to restore access soon. Thank you for your understanding and patience.

Best App for trading

Easy to use and operate one of the best trading app

Customer service unavailable

Customer service is just unavailable for US customers and have unacceptable timings.

Right issue of Adani Ent not showing in Stocks

Right issue of Adani Ent not showing in Stocks

Recent changes not great

I would have given 5 star but due to recent changes which are not user friendly I am rating the app 4 star… the latest change as on 1-April the look and feel has become poor and obstructive… too much area on the top section is eaten up by less information like sensex nifty etc. and it is too glaring in orange… then the previous change on the graph view… while I appreciate that the detailed technical graph is added but added as default is not friendly for regular users… I suggest having a view option where user can select which graph view one wants to view based in their proficiency… the recent changes are actually hindering faster navigation and demotivating users to use the tool easily…
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Response from developer

Hi, thank you for writing in. We've noted your feedback and passed it to our team.

Not such a good app for trading

I have been using the ICICI iDirect app for the past 2 months, and my experience has been very disappointing. The app is not at all reliable for trading. It takes too much time to execute both buy and sell orders, which directly impacts trading performance. Becoz of this delay, I have faced more losses than profits. In trading, timing is very important, and this app fails in that aspect.

I’ve already raised this issue with my Relationship Manager, but unfortunately, there has been no improvement. The problem still continues. This is causing a lot of frustration and financial loss. Based on my experience, I would strongly suggest others consider better trading apps instead of iDirect.
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Response from developer

Hi, What matters the most to us is your experience with our products & services. We're so sorry that we fell short of your expectation. Could you please share your details at helpdesk@icicidirect.com or DM us https://tinyurl.com/5n6prfj8

Stocks missing past history

Some stocks doesn’t show previous days and months of trends though it has data.

Recent view chart changes are pathetic. Hope this will replace with the previous chart

Excellent

Excellent fastest app

Very complicated app

Not user friendly at all, can’t see overall portfolio at home page.

MVR

Great app

ICICI direct mobile app review for F&O

Accessibility:
1. To see chart of an option strike already added in watchlist, 5 navigations needed after opening the app: watchlist->choose the watchlist-> tap on the strike->tap on the chart -> tap on candles. Even if you go through F&O, nifty option chain it is the case. So, when you are trading and want to see chart of another strike it’s a pain. This can be made far simpler. Chart can be viewed with just one tap on a button near strike.
2. Flash trade: Open-> tools->f&o->flash trader. It’s a pain. It can be just a button on home page.
3. Flash trade: default is a line chart and 1min time frame. Where to change this default? I couldn’t figure out. Pain pain pain.
4. Flash trade: using “save and load indicator templates” is full of bugs e.g. save couple of indicator templates along with interval and symbol. Try loading the later. Chart is correct but the strike to trade does not match.
5. Flash trade: get out of it and open it again. Loaded template lost and default settings appear. Pain pain pain. It’s not all a “quick and simple way”.
6. Flash trade: This feature looks totally non-sense. On each option/future chart you can just provide the buttons to trade like in flash trade.
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GTT

Not able to see GTT Orders. Please upgrade.

Cant even search stocks

Tried to search stocks and it does not even work, type anything it just says No Records Found, tried simply RELIND, TCS etc

Need improvement in watchlist and portfolio section

The ICICI Direct app is robust but would greatly benefit from a more user-friendly watchlist and clearer position tracking. I would like to suggest the following improvements, which would significantly enhance the user experience:

Simplify and Clean Up the Watchlist: The current watchlist should be simplified, with a clean design. There is no need for predefined or default watchlists—users should be able to create and customize their lists freely. Additionally, displaying a chart next to each stock name creates unnecessary clutter; instead, only the percentage change or absolute price movement should be shown for each stock.

Stock View Clarity: When selecting a stock from the watchlist, the default view should not immediately display a chart. Instead, provide a clear interface with BUY and SELL buttons, along with key market information such as bid/ask prices, market depth, and low/high prices. A separate button can be provided for users who wish to view the chart.

Comprehensive Position Tracking: In the Positions section, overall profit and loss details should be displayed, even after positions have been closed. Currently, day-wise profit and loss are not shown at a glance; implementing this feature is essential for active traders and investors.

These improvements are highly needed and would make the app interface much more efficient and easy to use. I request the product team to consider and implement these changes as a priority. I look forward to these updates and am ready to provide additional suggestions once these key issues are resolved.
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Response from developer

Hi, Thank you for your feedback. We will forward the same to the team.