Very userfriendly
Ver user friendly
Response from developer
Hi, thank you for sharing your review. We're glad to hear that.
Customer service
Customer care team are totally rubbish
Icici direct platform
Great interface to trade however i wish the pricing of transactions and fees could be more transparent and easy to follow
I had paid money earlier and now it is asking me to pay again saying that this has life time validity
If that is correct then what was last time payment for?
I had paid money earlier and now it is asking me to pay again saying that this has life time validity
If that is correct then what was last time payment for?
Response from developer
Hi, please write to us at helpdesk@icicidirect.com with your contact details or DM us at https://tinyurl.com/5n6prfj8. We would like to connect with you and address your concerns.
Average Experience- Needs Improvement
The app has improved significantly after the recent updates, and I appreciate the effort the team has put into enhancing it. However, it still feels more complicated than competitors like Zerodha and Angel One, which offer a much simpler and more intuitive experience.
Some areas that need improvement:
* Viewing my portfolio is not straightforward. I have to navigate through multiple sections, and the filter options are unnecessarily complicated.
* I still haven’t been able to filter my holdings based on unrealized profit/loss (%), which is a basic and very useful feature.
* The Portfolio Beta section doesn’t appear to do anything when I tap on it, making it confusing.
* When viewing my holdings, there is no option to open the stock’s trading chart directly. I have to navigate to the Demat Holdings section just to access the chart, which adds unnecessary steps.
Overall, the app has become much better, but the user experience still needs to be simplified. Please focus on making navigation more intuitive, adding easier-to-use portfolio filters, and allowing users to access stock charts directly from their holdings. A cleaner, more user-friendly interface would make a huge difference.
Some areas that need improvement:
* Viewing my portfolio is not straightforward. I have to navigate through multiple sections, and the filter options are unnecessarily complicated.
* I still haven’t been able to filter my holdings based on unrealized profit/loss (%), which is a basic and very useful feature.
* The Portfolio Beta section doesn’t appear to do anything when I tap on it, making it confusing.
* When viewing my holdings, there is no option to open the stock’s trading chart directly. I have to navigate to the Demat Holdings section just to access the chart, which adds unnecessary steps.
Overall, the app has become much better, but the user experience still needs to be simplified. Please focus on making navigation more intuitive, adding easier-to-use portfolio filters, and allowing users to access stock charts directly from their holdings. A cleaner, more user-friendly interface would make a huge difference.
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Response from developer
Hi, thank you for sharing your review. We've noted your feedback and passed it to our team.
Good App - But needs improvement
Investment is superfast if u have icici acct. But recent changes on importing external holdings is a mess. I am unable to refresh that for the last three months once after import and it still shows older holdings. Default view shud be ICICI Direct holdings but can have options to show externals but shud have the ability unimport or to show the last user saved preference settings. Every time I have to change the filter to remove or uncheck the external holdings
I was told the new upgrade wud fix but no help still !!!
MF Chart view is useless and not like other platforms
I was told the new upgrade wud fix but no help still !!!
MF Chart view is useless and not like other platforms
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Response from developer
Hi, thank you for your valuable feedback. We sincerely appreciate you taking the time to share your thoughts. We’ve shared this with our product team and are actively working on improving the interface experience to serve you better. Alternatively, you may write to us at helpdesk@icicidirect.com for further assistance/correspondence.
Buy a stock
There is no easy way to buy a stock. Has lot of unwanted content.
Customer service
Zero
App
App has a great usability challenges
Stocks missing past history
Some stocks doesn’t show previous days and months of trends though it has data.
Recent view chart changes are pathetic. Hope this will replace with the previous chart
Recent view chart changes are pathetic. Hope this will replace with the previous chart
Response from developer
Hi, please elaborate your concerns at helpdesk@icicidirect.com with your contact details. We would like to connect with you and address your concerns.
Good App - But needs improvement
Investment is superfast if u have icici acct. But recent changes on importing external holdings is a mess. I am unable to refresh that for the last three months once after import and it still shows older holdings. Default view shud be ICICI Direct holdings but can have options to show externals but shud have the ability unimport or to show the last user saved preference settings. Every time I have to change the filter to remove or uncheck the external holdings
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Response from developer
This feature is temporarily unavailable due to recent regulatory updates. We are aligning our systems accordingly and expect to restore access soon. Thank you for your understanding and patience.
Best App for trading
Easy to use and operate one of the best trading app
Response from developer
Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.
Customer service unavailable
Customer service is just unavailable for US customers and have unacceptable timings.
Right issue of Adani Ent not showing in Stocks
Right issue of Adani Ent not showing in Stocks
Recent changes not great
I would have given 5 star but due to recent changes which are not user friendly I am rating the app 4 star… the latest change as on 1-April the look and feel has become poor and obstructive… too much area on the top section is eaten up by less information like sensex nifty etc. and it is too glaring in orange… then the previous change on the graph view… while I appreciate that the detailed technical graph is added but added as default is not friendly for regular users… I suggest having a view option where user can select which graph view one wants to view based in their proficiency… the recent changes are actually hindering faster navigation and demotivating users to use the tool easily…
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Response from developer
Hi, thank you for writing in. We've noted your feedback and passed it to our team.
Not such a good app for trading
I have been using the ICICI iDirect app for the past 2 months, and my experience has been very disappointing. The app is not at all reliable for trading. It takes too much time to execute both buy and sell orders, which directly impacts trading performance. Becoz of this delay, I have faced more losses than profits. In trading, timing is very important, and this app fails in that aspect.
I’ve already raised this issue with my Relationship Manager, but unfortunately, there has been no improvement. The problem still continues. This is causing a lot of frustration and financial loss. Based on my experience, I would strongly suggest others consider better trading apps instead of iDirect.
I’ve already raised this issue with my Relationship Manager, but unfortunately, there has been no improvement. The problem still continues. This is causing a lot of frustration and financial loss. Based on my experience, I would strongly suggest others consider better trading apps instead of iDirect.
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Response from developer
Hi, What matters the most to us is your experience with our products & services. We're so sorry that we fell short of your expectation. Could you please share your details at helpdesk@icicidirect.com or DM us https://tinyurl.com/5n6prfj8
Stocks missing past history
Some stocks doesn’t show previous days and months of trends though it has data.
Recent view chart changes are pathetic. Hope this will replace with the previous chart
Recent view chart changes are pathetic. Hope this will replace with the previous chart
Excellent
Excellent fastest app
Very complicated app
Not user friendly at all, can’t see overall portfolio at home page.
MVR
Great app
ICICI direct mobile app review for F&O
Accessibility:
1. To see chart of an option strike already added in watchlist, 5 navigations needed after opening the app: watchlist->choose the watchlist-> tap on the strike->tap on the chart -> tap on candles. Even if you go through F&O, nifty option chain it is the case. So, when you are trading and want to see chart of another strike it’s a pain. This can be made far simpler. Chart can be viewed with just one tap on a button near strike.
2. Flash trade: Open-> tools->f&o->flash trader. It’s a pain. It can be just a button on home page.
3. Flash trade: default is a line chart and 1min time frame. Where to change this default? I couldn’t figure out. Pain pain pain.
4. Flash trade: using “save and load indicator templates” is full of bugs e.g. save couple of indicator templates along with interval and symbol. Try loading the later. Chart is correct but the strike to trade does not match.
5. Flash trade: get out of it and open it again. Loaded template lost and default settings appear. Pain pain pain. It’s not all a “quick and simple way”.
6. Flash trade: This feature looks totally non-sense. On each option/future chart you can just provide the buttons to trade like in flash trade.
1. To see chart of an option strike already added in watchlist, 5 navigations needed after opening the app: watchlist->choose the watchlist-> tap on the strike->tap on the chart -> tap on candles. Even if you go through F&O, nifty option chain it is the case. So, when you are trading and want to see chart of another strike it’s a pain. This can be made far simpler. Chart can be viewed with just one tap on a button near strike.
2. Flash trade: Open-> tools->f&o->flash trader. It’s a pain. It can be just a button on home page.
3. Flash trade: default is a line chart and 1min time frame. Where to change this default? I couldn’t figure out. Pain pain pain.
4. Flash trade: using “save and load indicator templates” is full of bugs e.g. save couple of indicator templates along with interval and symbol. Try loading the later. Chart is correct but the strike to trade does not match.
5. Flash trade: get out of it and open it again. Loaded template lost and default settings appear. Pain pain pain. It’s not all a “quick and simple way”.
6. Flash trade: This feature looks totally non-sense. On each option/future chart you can just provide the buttons to trade like in flash trade.
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