iConnect Next by Timex User Reviews

Name: iConnect Next by Timex
Rating: 3.12 (25 reviews)

iConnect Next by Timex

TIMEX

💪 Health & Fitness

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App malfunction

The app is not able to detect the watch.

Aadharsh Radhakrishnan

2 years ago

Emmy

It’s a good watch, I can see the texts I get on messages but not in anything else it tells me who sent the message and what it was in and that’s it. On messages I can read the message. It won’t let me text back or answer calls through the watch. The only option when I get a call is the hang up. Other than that it’s a great app and watch. I like it

❤️emmyyy

2 years ago

Response from developer

Thank you for your feedback. Calls and texts cannot be made directly from the watch, as it doesn't have a SIM card. However, it can receive call and text notifications, which can be configured through the app's device settings. For any assistance and product support, please contact us directly at connected.products@timex.com.

Timex IConnect

I have had this watch for a year now and it still wears beautifully. It’s everything another could be and half the price. I can stop, see messages, it charges easily. I’m 66 and still going strong and so is my Timex!

GrannyMo100

2 years ago

Great but…

I love that I can sync to Apple Health, but there is a sorely missing feature. There is no background synchronization or action I can use with Apple Shortcuts to set it up. I have to settle for opening the app at time fixed times. I don’t expect much from such an inexpensive smart watch. In fact, I like having such a minimalist option. The app just needs 1 sorely missing feature.

foxblade71

3 years ago

Response from developer

Thank you for your feedback. We will take note of it for future product releases.

So far so good

For some reason the phone call notification doesn’t work even tho it’s disabled. Otherwise useful steps tracking and calorie burning records.

All writers should listen

3 years ago

Response from developer

Thank you for your feedback. The feature "Allow notifications" must be enabled in the app and in the phone's settings to allow notifications from your phone. For further assistance and product support, please contact us at connected.products@timex.com.

Disappointing

Every time I want to try to get this app to show anything, I need to go into my settings, turn off Bluetooth, then turn it back on, then it might work. It’s very sluggish, even then. I do think it’s not even particularly accurate as last night a had a difficult night sleeping, but it still registered that I slept 8.5. I will return this watch if I can.

PhotoYat

3 years ago

Response from developer

Thank you for your review. We would like to know more about the problems you are having. Please contact connected.products@timex.com for further assistance.

Sleep record does not work

Why can’t I record my sleep?
I says no data

jambv55

3 years ago

Response from developer

Thank you for your review. We would like to know more about the issues you are having. Please contact connected.products@timex.com for assistance on sleep assessment and product support.

Incompatible??

Dandy watch which worked great…..until Apple updated to IOS 16.4. Now the watch won’t sync…..not at all! Goes about 1/2 way thru Syncing & snaps back to the phone screen. Not retaining data…..which is why I wear it!!!! I’m recharging my metro S to see if that will work with this iOS, but I’m not optimistic. Apple……it appears you bricked my watch! Or Timex, you really need to update your app.

I’ve deleted & restored the watch, and the app…..we’ll see if that matters tomorrow. Not optimistic.

bonnyjoyd

3 years ago

Response from developer

Thank you for your review, and we apologize for the inconvenience caused. Please contact connected.products@timex.com for assistance and product support.

Notifications

Love the watch except I can’t receive notifications even though everything is set correctly. Periodically I’ll get a notification about a Facebook message, but no text message or call notifications.

vistap

3 years ago

Response from developer

Thank you for your review. Please ensure that the iConnect Next by Timex app has permission for notifications and that in the Bluetooth settings the watch has "Share System Notifications" permission. For further assistance and product support, please contact connected.products@timex.com.

Useful App

Been using the watch and app for quite some time now. I am so far satisfied with its features especially being able to monitor my steps and sleep. Getting notifications from most of the apps I used is also a plus.

Ruby Anne Abarquez

3 years ago

Cant pair to watch

I click search for devices and i see it say found 1 but my watch doesn’t show up as a device to add. So app doesn’t work. I’ve tried turning it off and back on both the phone and watch. As well as redownloading the app. Same result every time.

G_T_H

3 years ago

Response from developer

We would like to know more about the issues you are having. Please contact connected.products@timex.com for further assistance and product support.

Im rating the app, not the watch

The app is decent. Well laid out and informative.

The watch that goes with it does a decent job at most things. Just not good at sleep monitoring or accurately counting steps when I go up/down stairs, which I do a lot.

Abc123def456?!

4 years ago

Response from developer

Thank you for your review. We would like to know more about the issues you are having. Please contact connected.products@timex.com for assistance on sleep assessment and product support.

TW5M31400 model

App is not supporting the

Ruksha91

4 years ago

was marginally useful until last update

pedometer function worked well for fast walking workouts until last (unannounced) update to app seemed to disable counting steps after starting the walking workout. steps outside of workout sometimes work accurately, sometimes don't work at all. notifications work - sometimes, making them unreliable. sleep function works on app, but not on the watch (shows blank screen on watch). heart rate monitor works accurately/well- but periodically runs even if you have it turned off the function. This app needs a ton of work.

Dogpa

4 years ago

Response from developer

We appreciate you reaching out with this feedback! For your issue with notifications, please make sure that the iConnect Next by Timex app has permission for notifications and also that in Bluetooth settings that the watch has "Share System Notifications" permission. For the other concerns, we will take your input into consideration for future watch releases.