App is Trash
I recently purchased an iTOUCH Air 5 smartwatch. The watch is the best of all the generations I have owned, considering the face of my Air 4 fell apart from its casing.
That said, the smarter the devices become, the app
Is left behind. THIS APP IS TRASH-PERIOD NO QUESTION MARK-!!!!!EXCLAIMATION MARK/POINT. The drop down menu that includes the iTOUCH product type, smartphone operating systems or the current iTOUCH app version is not up to date when contacting customer support. Small details like that, must not be important to the company or the developers.
The app consistently disconnects. It doesn’t matter if my smartphone phone is in my pocket, let alone 33 feet away. When the data transmits to the app, the app does not sync the correct data. These are known issues that have been existing since iTOUCH Air3. Please work on your app or scrap it and start working on a new one.
What a shame the smarter your watch becomes, the more useless your app proves to be.
That said, the smarter the devices become, the app
Is left behind. THIS APP IS TRASH-PERIOD NO QUESTION MARK-!!!!!EXCLAIMATION MARK/POINT. The drop down menu that includes the iTOUCH product type, smartphone operating systems or the current iTOUCH app version is not up to date when contacting customer support. Small details like that, must not be important to the company or the developers.
The app consistently disconnects. It doesn’t matter if my smartphone phone is in my pocket, let alone 33 feet away. When the data transmits to the app, the app does not sync the correct data. These are known issues that have been existing since iTOUCH Air3. Please work on your app or scrap it and start working on a new one.
What a shame the smarter your watch becomes, the more useless your app proves to be.
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Stop! Its a Scam! Don’t buy from this company
I have place an order for my daughter’s birthday over a month ago. I have asked customer service for updates several times. The package never left their facility. I asked for a cancellation of my order and refund but they refuse. Don’t loose your money buying from this company…
ITOUCH sport
I love the watch but only has 3 different faces and everything I read tells me I can create my own by clicking settings in the upper lines on the upper left but there is no settings options there
Watch faces not found after update
The downloadable watch faces have disappeared from the App after the upgrade to v7.2.0 (264). There was a problem with the older app using an Air SE that would cause the watch to lose the custom watch face and revert back to the default face continually. I was hoping this update would solve this problem. But it introduces a completely new bug “No Watch Faces Found”
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My view
I have felt this app is amazing at helping with your watch. I did have an issue with my watch but the app fixed it. I truly appreciate this app.





