iCRYO User Reviews

iCRYO
iCRYO
iCRYO Franchise Systems, LLC

Customer Experience

Positive experience45.5% of reviews
Neutral9.1% of reviews
Negative experience45.5% of reviews

~ Based on 11 written reviews from the US App Store.

Is iCRYO Safe?

Not enough ratings yet to assess iCRYO.

Is iCRYO Legit?

iCRYO appears legitimate, with a few gaps. AppsHunter Legitimacy Score for iCRYO is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No support, broken app, impossible to use

There is no one to contact because there support doesn’t exist, make sure to report the app as that is against Apples TOC.
Booking is horrible and cumbersome, keeps asking about some stupid Go thing.

New prerequisite message

I’ve never had issues with this app till last month. Every new appt made says prerequisite required. I’ve talked with my location and entering is correct on the account with them. All forms filled out. I tried logging out, deleting the app but still same message. Any fix available?

Convenient but very glitchy

The app worked great for a couple of weeks but now it keeps freezing and I can’t book future appointments. Please fix.

Awesome

I would add the ability for clients to review their progress such as measurements and other details But makes it easier to booking

Awesome

I would add the ability for clients to review their progress such as measurements and other details
But makes it easier to booking

Needs a lot of UI enhancements

Not user friendly and very buggy. The Cryo service establishment in Fairfield is awesome. It’s just a real pain managing bookings.

This app is horrible

The app had me login again. No big deal so I logged in with my username and password and OMG it had me add all me information back in like I was a first time user. Then it made me deselect my location and all my lifestyle packages are gone. The fact that I purchased elite shots where gone. This isn’t the first time this has happened. Also when I do set up appointments, like after re-launching the app, all the appointments were gone that I had just created and it didn’t have me log in. This is a chronic issue where I make an appointment either the day before or the day of and the next time I open the app their gone. I do get some of the appointments sent to me in text so at least I have that and they have my appointments at the site. Please fix these issues this app is only worth it to actually set up appointments. Pretty much nothing else.
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A1

This app is great for booking! There’s also special deals all the time! 100% recommend

Booking works, auto checkin not working

Booking works great.

The location detection won’t register me within 100m of a location despite standing in the lobby so the auto-checkin and auto pay feature doesn’t work for me. Really wanted this to work.

I beg of you...

Hi. The app is really good. The reason it's 3 stars instead of 5 stars is because every time I open the app, I get the "Touchless experience is a few clicks away..." message. And then, I get the same message at the top right hand of the app. It could not be less user friendly.

You built a good app. Why would you want this unnecessary annoyance to detract from that?
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Response from developer

Hey Tyhg, Thank you for your feedback. We completely understand the annoyance of the pop-up notification. We expect to have it removed in the next coming update. We greatly appreciate your feedback and will continue to fine-tune your iCRYO app experience.

Easy to use

This app makes it easy to book reservations and see your account details. You can also earn money by referring new people!