iCSee Home User Reviews

iCSee Home
iCSee Home
HANGZHOU JF SOFTWARE CO., LTD.

Customer Experience

Positive experience33.9% of reviews
Neutral9.9% of reviews
Negative experience56.3% of reviews

~ Based on 192 written reviews from the US App Store.

Is iCSee Home Safe?

iCSee Home appears mostly safe based on user ratings. AppsHunter Safety Score for iCSee Home is 83/100.

This assessment is based on 193 user ratings, with an App Store average of 4.2/5.

Safety Analysis

84.5% of ratings point to a safe experience
1.0% of ratings suggest some concerns
14.5% of ratings point to a risky experience

~ Based on 193 App Store ratings for iCSee Home.

Is iCSee Home Legit?

iCSee Home appears to be a legitimate app. AppsHunter Legitimacy Score for iCSee Home is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Não funciona

Maior arrependimento, dinheiro gasto ato, mais de 500 reais em câmeras, fora a nuvem que mesmo assim não funciona.

Response from developer

Receber o seu feedback e avaliações, descrever detalhadamente os problemas que você encontrou / sugestões e outros feedback para a página inicial do APP - o ícone do centro de atendimento ao cliente entra para resolver Oh, vamos ajudá-lo a lidar com o problema pela primeira vez; Desejo-lhe uma boa vida.

No help when needed

There is no one to talk to. It says live chat which it isn't they give you a phone number that doesn't work they tell you to go on their website but they don't have it or anything!! Awfu awful customer service!!!

Response from developer

Received your feedback and evaluation. To ensure we provide you with better after-sales service, we recommend providing a detailed description of the after-sales issues to service.icsee@gmail.com. We will promptly assist you in resolving the problem. Wishing you a pleasant life.

Melhor doque a versão antiga

Como faço pra vincular no Google assistente ??

Response from developer

Receber o seu feedback e avaliações, descrever detalhadamente os problemas que você encontrou / sugestões e outros feedback para a página inicial do APP - o ícone do centro de atendimento ao cliente entra para resolver Oh, vamos ajudá-lo a lidar com o problema pela primeira vez; Desejo-lhe uma boa vida.

Нет фотографий в сообщениях

В первой половине июля 2026 перестали отображаться фотографии в уведомлениях. Такая же проблема и в iCSee.

Response from developer

К сожалению, вам нужно связаться с онлайн - сервисом приложения, чтобы отправить вам рабочий лист в техническую службу обработки, открыть приложение - мой - центр обслуживания клиентов - Нажмите онлайн - сервис для вас

None comparable

I have Xfinity WiFi. They typically run only on 5 GHz. Not to worry, Xfinity Will allow you to split up your connections onto different WiFi names. I just name them 1, 2, and 3. I set 3 up for 2.4 GHz and connect to it. Try setting the device up. Will not connect. Also has severe Blutooth connection issues. Overall, the coders for the company have no idea what they are doing. It does not work, the device will be returned. Customer support is non existent.
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Response from developer

Sorry, you need to contact the online customer service of the app to submit a work order to the technical service for processing. Open the app, go to "My", then click on "Customer Service Center" and click on "Online Customer Service" to handle it for you

Atualizar o horário

Precisa , atualizar o horário de acordo com o celular

Response from developer

Muito obrigado pelo seu reconhecimento e avaliação. Nós nos esforçaremos por fazer melhor e melhor! Esperamos que vocês possam continuar a nos seguir e apoiar, e nos fornecer mais sugestões e opiniões!

Useless

Absolutely useless. Don’t buy any product which using this apps. 3rd class apps

Erro

Não consigo visualizar as Fotos do registro de movimento, elas aparecem como arquivos corrompidos.

Response from developer

Receber o seu feedback e avaliações, descrever detalhadamente os problemas que você encontrou / sugestões e outros feedback para a página inicial do APP - o ícone do centro de atendimento ao cliente entra para resolver Oh, vamos ajudá-lo a lidar com o problema pela primeira vez; Desejo-lhe uma boa vida."

使えない最悪

餌やりプランの時間変更はとにかく何万回やっても失敗、新たに設定もできない、50回ほどトライして突然追加できたりする。とにかく使えません。外出先で遠隔で餌やりしても動かない(ペットカメラで確認しながら)。なんとかしてほしい。もしくは返品希望レベルです。

Help needed please

I have been using iCSee Pro for years successfully and I was then advised to use this app, I have four Green-feathers WiFi cameras - 2x 2nd generation and 2 x 3rd generation.

All these cameras are inside bird boxes and I do not have any QR codes. 2x3rd generation used to be on the green feathers app and 2 x 2nd generation used to be on iCSee Pro.
Now, after being told to download this app I only have one camera on each connected and no means of connecting them I used to connect all four in AP mode.
Please can you advise me on how to resolve this
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Adicionar opção de permissão de compartilhamento

No app está pendente a opção de permissão de compartilhamento, pois não quero compartilhar todas as funcionalidades dos dispositivos conectados

Response from developer

Muito obrigado pelo seu reconhecimento e avaliação. Nós nos esforçaremos por fazer melhor e melhor! Esperamos que vocês possam continuar a nos seguir e apoiar, e nos fornecer mais sugestões e opiniões!

G

G

No Connection without WiFi

I can connect to the camera when I am connected to the home WiFi. But when I am outside I cannot connect to the device. So it is useless. This happened after after it worked properly for 5 months.

Не рекомендую

Постоянно запрашивает перезагрузить видеокамеру, требует пароли, отключить это не возможно. Однозначно не рекомендую

Quitaron funciones

Las funciones de añadir huellas digitales de usuarios y llaves de proximidad no existe ya. Es increíble que un producto tan caro en su aplicación ya no tenga esas opciones

Love this app

Love this app, if possible to add a dark mod, please continue and add more security;)

Response from developer

Thank you for your support and love. Your affirmation is our driving force for continuous progress, providing better products and services, and enjoying a smarter and safer life.

Langage

J’aimerais que l’application soit en français, comment faire. Merci

Response from developer

Thank you for your support and love. Your affirmation is our driving force for continuous progress, providing better products and services, and enjoying a smarter and safer life.

Peut mieux faire

Impossible de changer la langue de l’application sur iPhone 16? Il y a bien les différentes langues dans setting langages mais elle ne fonctionne pas ? Cela reste en anglais ?

Response from developer

The language of the app is automatically set according to the language of the phone system (the specific supported languages can be viewed in the app introduction). We are also constantly enriching and improving other language options in the app. Please stay tuned for updates.

needs more security

Needs MFA and option to access the camera feeds. The software is glitching..

Response from developer

Received your feedback and evaluation. To ensure we provide you with better after-sales service, we recommend providing a detailed description of the after-sales issues to service.icsee@gmail.com. We will promptly assist you in resolving the problem. Wishing you a pleasant life.

Не работает

Ужассссс, не работает
Нечегооооооо

Response from developer

Получите ваши отзывы и отзывы, чтобы улучшить опыт и своевременно решить послепродажные проблемы, вы можете вернуться к проблеме service.icsee@gmail.com Мы поможем вам решить проблему в первый раз; Желаю вам счастливой жизни.