iCSee Home User Reviews

iCSee Home
iCSee Home
HANGZHOU JF SOFTWARE CO., LTD.

Customer Experience

Positive experience33.5% of reviews
Neutral10.1% of reviews
Negative experience56.4% of reviews

~ Based on 188 written reviews from the US App Store.

Is iCSee Home Safe?

iCSee Home appears mostly safe based on user ratings. AppsHunter Safety Score for iCSee Home is 83/100.

This assessment is based on 192 user ratings, with an App Store average of 4.2/5.

Safety Analysis

84.4% of ratings point to a safe experience
1.0% of ratings suggest some concerns
14.6% of ratings point to a risky experience

~ Based on 192 App Store ratings for iCSee Home.

Is iCSee Home Legit?

iCSee Home appears to be a legitimate app. AppsHunter Legitimacy Score for iCSee Home is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No help when needed

There is no one to talk to. It says live chat which it isn't they give you a phone number that doesn't work they tell you to go on their website but they don't have it or anything!! Awfu awful customer service!!!

Response from developer

Received your feedback and evaluation. To ensure we provide you with better after-sales service, we recommend providing a detailed description of the after-sales issues to service.icsee@gmail.com. We will promptly assist you in resolving the problem. Wishing you a pleasant life.

Нет фотографий в сообщениях

В первой половине июля 2026 перестали отображаться фотографии в уведомлениях. Такая же проблема и в iCSee.

Response from developer

К сожалению, вам нужно связаться с онлайн - сервисом приложения, чтобы отправить вам рабочий лист в техническую службу обработки, открыть приложение - мой - центр обслуживания клиентов - Нажмите онлайн - сервис для вас

None comparable

I have Xfinity WiFi. They typically run only on 5 GHz. Not to worry, Xfinity Will allow you to split up your connections onto different WiFi names. I just name them 1, 2, and 3. I set 3 up for 2.4 GHz and connect to it. Try setting the device up. Will not connect. Also has severe Blutooth connection issues. Overall, the coders for the company have no idea what they are doing. It does not work, the device will be returned. Customer support is non existent.
Show more

Response from developer

Sorry, you need to contact the online customer service of the app to submit a work order to the technical service for processing. Open the app, go to "My", then click on "Customer Service Center" and click on "Online Customer Service" to handle it for you

Useless

Absolutely useless. Don’t buy any product which using this apps. 3rd class apps

Erro

Não consigo visualizar as Fotos do registro de movimento, elas aparecem como arquivos corrompidos.

使えない最悪

餌やりプランの時間変更はとにかく何万回やっても失敗、新たに設定もできない、50回ほどトライして突然追加できたりする。とにかく使えません。外出先で遠隔で餌やりしても動かない(ペットカメラで確認しながら)。なんとかしてほしい。もしくは返品希望レベルです。

Help needed please

I have been using iCSee Pro for years successfully and I was then advised to use this app, I have four Green-feathers WiFi cameras - 2x 2nd generation and 2 x 3rd generation.

All these cameras are inside bird boxes and I do not have any QR codes. 2x3rd generation used to be on the green feathers app and 2 x 2nd generation used to be on iCSee Pro.
Now, after being told to download this app I only have one camera on each connected and no means of connecting them I used to connect all four in AP mode.
Please can you advise me on how to resolve this
Show more

Adicionar opção de permissão de compartilhamento

No app está pendente a opção de permissão de compartilhamento, pois não quero compartilhar todas as funcionalidades dos dispositivos conectados

G

G

No Connection without WiFi

I can connect to the camera when I am connected to the home WiFi. But when I am outside I cannot connect to the device. So it is useless. This happened after after it worked properly for 5 months.

Не рекомендую

Постоянно запрашивает перезагрузить видеокамеру, требует пароли, отключить это не возможно. Однозначно не рекомендую

Quitaron funciones

Las funciones de añadir huellas digitales de usuarios y llaves de proximidad no existe ya. Es increíble que un producto tan caro en su aplicación ya no tenga esas opciones

Love this app

Love this app, if possible to add a dark mod, please continue and add more security;)

Langage

J’aimerais que l’application soit en français, comment faire. Merci

needs more security

Needs MFA and option to access the camera feeds. The software is glitching..

Не работает

Ужассссс, не работает
Нечегооооооо

Response from developer

Получите ваши отзывы и отзывы, чтобы улучшить опыт и своевременно решить послепродажные проблемы, вы можете вернуться к проблеме service.icsee@gmail.com Мы поможем вам решить проблему в первый раз; Желаю вам счастливой жизни.

App crashes every second

Your app crashes every minute. Please fix this as soon as possible.


Reply: How would I take a video of an app crashing? Why do you need a video? Do a better stress test on your app. The App Store doesn’t allow for images or videos on the reviews. Figure out the issue or this app will be forgotten by user and deter user from buying your apps and hardwares that uses your apps
Show more

Response from developer

According to your description, it is difficult to solve the problem accurately. Please provide error screenshots or videos of the APP, as well as your location and relevant information, so that we can troubleshoot for you.

Disappointing

App will not allow me to set up anything before it just disappears from my screen. I’ve deleted and reinstalled twice and still having the same issues.

Nobody

Nobody answers my guestions and interested in my problem AI gives same sentence patterns 😔😌you replied my problem and wanted screen pics “written on the screen “activate Wifi “wifi is active but security camera can not be connected with it ,in fact camera connected with cable it operated 25 days later it broke
Show more

ASLA TELEFONUM CİHAZA BAĞLANMIYOR

Ne cihazı resetleyebiliyorum nede bağlanabiliyorum o kadar para verdik saçmalığa bak!