Awful playback
Trying to go back and play footage is the absolute worst. It’s extremely difficult to scroll through playback footage. It lags, glitches out all the time and just the worst functionality. In this day of technology it’s surprising. The app needs a major upgrade.
Useless
you'd be robbed blind by the time it loads.
Terrible app
Two of us have this app on our phones. I installed the app on my husband’s phone and on my own phone. We have the same phone, and I followed the same download process for each. So why does it behave differently on the two phones? It’s incredibly frustrating and non-intuitive to try to figure out. He can see all of our cameras on the live feed when he opens the app. I see a bunch of blank squares, requiring me to click multiple times to select the camera I want to view in each box. Why is it different on our two phones? Why can’t I save any preferences of which cameras I want to view each time? And why isn’t it obvious to the app that since we have four cameras, those are the four feeds I’d like to see? I hate this app.
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Waste of money
I have never successfully to do play back view history. It always failed to connect. When the tech guy came to fix the issues, I can see in my phone, but after he left age days later, it failed to connect. I don’t know what the real issue and why a simple app has such a hard time to do just a simple thing of play back? Not even better than amazon ring that has only $100.
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Terrible awful WASTE of money
I don’t think I could hate this platform more. We spent an exorbitant amount of money on a camera system only to discover that the accompanying app is nearly unusable. It’s been a crap shoot - unreliable. Unpredictable. Frustrating. And tech support has been useless. Do NOT recommend.
Barely usable
I’ve been used to Nest cameras and their app of how they record 24/7 and flag motion.
I just had ICRealtime cameras installed on our house and only want to access the cameras live and playback on my ipad and iphone.
Just the basic process of watching live and playback is so inconsistent. Works sometimes and then doesn’t work. Example, during playback it would be nice to scroll through the playback and see the video display with the scroll. Instead I have to press the fast forward button and sometimes pressing it nothing happens.
Sometimes I select what cameras I want to view for playback and go to playback and press Play button and nothing happens.
This app is very old school and really needs a modern interface.
I just had ICRealtime cameras installed on our house and only want to access the cameras live and playback on my ipad and iphone.
Just the basic process of watching live and playback is so inconsistent. Works sometimes and then doesn’t work. Example, during playback it would be nice to scroll through the playback and see the video display with the scroll. Instead I have to press the fast forward button and sometimes pressing it nothing happens.
Sometimes I select what cameras I want to view for playback and go to playback and press Play button and nothing happens.
This app is very old school and really needs a modern interface.
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Tiny, hard to see buttons
When you open the app to select the DVR you want to view, you have to press a small black button on a black screen marked by a super thin red circle, almost impossible to see most of the time! WHY not make the button white like the device list? Many times it takes me 3 or 4 tries before I get it right.
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Worst ******* app and system of all time
Literally replacing entire hardware on 6k sf home because of this app. Worst experience ever. Junk. 2001 technology.
Useless
App crashes every time
Not usable
Not sure who actually uses this but it doesn’t work.
This app changing camera names
This is the dumbest app. I used this a few year ago I knew where to look. Now I have little icons that don’t make sense. Not sure why but when I click on playback, hit home for list of cameras I hit front door abd the backyard pops up but the header says front door at the top but at the bottom left the image says backyard. Why have cameras if nothing works right. I’m so upset I spent all this money for nothing.
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Are you ever going to fix the issue of stream not working on iPad?
I contacted customer service months ago about the update causing stream to not work on iPad without killing the app after opening it. I was told a fix was in the works. It still doesn’t work. Do you plan to fix this issue!
App for iPhone keeps losing connection
Been waiting since 13 July for them to fix the connection failed problem between the remote app and iPhone the “connection failed “ happens when you’re trying to view cameras from your iPhone … ( said it would be fixed within two weeks) … meanwhile a month later still waiting….
A real head shaker.
Don’t let the word out that you have this app because a burglar would know he was safe. I’m bone tired seeing the “connection failed” note on all my cameras.
Can’t connect to any camera
This app worked great until the last update. We used it all the time for setting up cameras. With the latest update we can see every NVR and their associated cameras, but when you try to view a camera it says login timeout.
Updated app
I haven’t been able to access my cameras through my phone at home or away from home... it’s frustrating and i feel like a huge waste of money...
Edit: why am i forced to give a star? ICVIEW isn’t worth it
Edit: why am i forced to give a star? ICVIEW isn’t worth it
Updated App
Horrid, they have taken away to add devices from outside the network, where most clients are when I add devices. You know business owners that want to keep and eye on the office from home. I like their stuff a lot been with them for10 plus years but they’ve screwed the pooch on this one!
Cannot Add Device on iPad
Every time I try to add a device on my iPad, it won’t save the configuration or allow me to start a live view after “save” like every other NVR App. App is up to date. Fix this horrible app. Confusing interface.
Slow and terrible resolution
This app has always been very slow to load. With the last update the image resolution is terrible. When you try to zoom in to see detail the image is too grainy to see anything.
Wrong update?
Until I open the app and the cameras load, the thing I need to see is already gone. It takes way too long to load into the cameras. I don’t know what happened after the update but they messed it up more. Need to fix this ASAP.
