Changing plan really unclear
I wanted to change my plan to SIM only at the end of my contract term. The app was pushing me for more expensive upgrades when I just wanted the same data allowances as my old contract - this option was pretty hidden on the app. When I found it it was really unclear on the contract length when I went to change plans and so I had to speak to somebody to be sure that I was only signing up for one month rolling contract. It should be clear if it a a 1 month, 12 month or 24 month contract. The whole process took far longer than it should’ve done.
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SSalop11
Poor
Rip off, don’t use if you’re travelling out of Europe. Used in America and bought an add on which didn’t benefit me at all…. One 3 second call to an my son’s answerphone cost £1.70 total bill £117.00 absolute joke
WCWon’t renew contract
Poor service
At home in Cumbria I can virtually never get mobile data even though there is four bars and 4G showing on my phone.
Now I’m travelling in Europe, the service was good through partner servers. I entered Montenegro, no text from ID to tell me I would be charged. Next day, 24hrs later after I left Montenegro into Albania, ID texted to say “Welcome to Montenegro” and “welcome to Albania simultaneously, and detailing the charges. This is poor service. I’d never recommend IDMobile, or go with them again.
Now I’m travelling in Europe, the service was good through partner servers. I entered Montenegro, no text from ID to tell me I would be charged. Next day, 24hrs later after I left Montenegro into Albania, ID texted to say “Welcome to Montenegro” and “welcome to Albania simultaneously, and detailing the charges. This is poor service. I’d never recommend IDMobile, or go with them again.
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BBo-Lo-See
Great value
Good coverage!
Ppacka
login issue
i still cannot login to this app showing name in database is not found,it’s about to be week and my sim is cannot port.
Sshahid_.66