Hopeless if you want to change your plan
I wanted to upgrade. The idMobile app simply hangs the process. So does the website.
Thus, the supplier of this app does not appear to bother supporting it.
Something worth recalling if you’re tempted to use Currys.
Thus, the supplier of this app does not appear to bother supporting it.
Something worth recalling if you’re tempted to use Currys.
Customer service
Very poor customer service and management/ response to network issues abroad
Love it just one thing
Absolute peak 500 gb per month + free calling texting 50 quid but on the app it doesn’t send you emails for some reason
CALLING WHILE IN CANADA
We were on holiday in Canada for 3 weeks and unable to make any calls. I was unable to increase my cap limit beyond £25. I was unable to speak to anyone at iD mobile. Every time I tried to make a call I was told I had reached my cap limit, even after depositing funds in my account. It was lucky I didn’t have an emergency and had to make an emergency call.
What a terrible service.
What a terrible service.
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Switching from a sim only to a contract
Absolute joke from start to finish wanted to keep my old number realised 3 weeks later that I now had 2 numbers - troubling that I’ve managed to access all my banking accounts accounts on the new phone using the old number - and customer services an absolutely farce and waste of time caused me so much grief - avoid and go elsewhere
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