Good idea, but …
Feedback not coming. Is there any consequences or no
DNDarik NSP
Perfect
Lastly 😍😍😍
UUsersamr
BUG REPORT: Nafath Authentication Loop / Login Failure on iOS
Dear Kollona Amn Technical Support Team,
I am writing to report a persistent login bug within the Kollona Amn iOS application. I am currently completely unable to sign in to the app due to a Nafath authentication loop.
Issue Description:
When I enter my Iqama number on the main screen, I am properly redirected to the Nafath app. I successfully approve the authentication request in Nafath. However, when I switch back to Kollona Amn, the application drops the authentication token and simply refreshes back to the main login screen, asking for my Iqama number again.
Device & Context:
Device: iPhone 15 Pro Max
App Version: Latest available on the App Store
Context: My Nafath app works perfectly for all other government applications (such as Absher). The issue is strictly isolated to the Kollona Amn app failing to complete the handoff.
Troubleshooting Steps Already Taken:
I have already attempted all standard fixes, but the bug persists:
Deleted and reinstalled the Kollona Amn app.
Restarted the mobile device.
Cleared Safari cache and website data.
Disabled iCloud Private Relay and any active VPNs.
Reset iOS network settings.
Swapped between Wi-Fi and Cellular data.
This appears to be an issue with how the Kollona Amn app handles background state or deep-linking upon returning from Nafath.
Please escalate this to your development team and advise if there is a known timeline for an update to patch this issue.
Best regards,
Ahmed
I am writing to report a persistent login bug within the Kollona Amn iOS application. I am currently completely unable to sign in to the app due to a Nafath authentication loop.
Issue Description:
When I enter my Iqama number on the main screen, I am properly redirected to the Nafath app. I successfully approve the authentication request in Nafath. However, when I switch back to Kollona Amn, the application drops the authentication token and simply refreshes back to the main login screen, asking for my Iqama number again.
Device & Context:
Device: iPhone 15 Pro Max
App Version: Latest available on the App Store
Context: My Nafath app works perfectly for all other government applications (such as Absher). The issue is strictly isolated to the Kollona Amn app failing to complete the handoff.
Troubleshooting Steps Already Taken:
I have already attempted all standard fixes, but the bug persists:
Deleted and reinstalled the Kollona Amn app.
Restarted the mobile device.
Cleared Safari cache and website data.
Disabled iCloud Private Relay and any active VPNs.
Reset iOS network settings.
Swapped between Wi-Fi and Cellular data.
This appears to be an issue with how the Kollona Amn app handles background state or deep-linking upon returning from Nafath.
Please escalate this to your development team and advise if there is a known timeline for an update to patch this issue.
Best regards,
Ahmed
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Xxs2ksa
كلنا امن
للأسف تطبيق يدخل مرتان ولا يدخل
BBish1394
Useless app
They don’t even care when you file a complaint physically how they will care when you submit online.
MMHK20.
