This platform helps businesses manage customer relationships and communication across various social channels. It offers tools for customer service, sales conversion, and internal team collaboration, integrating with existing business systems.
6.9.11
July 8, 2026
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腾讯企点 is a leading SaaS customer relationship management (CRM) platform that helps businesses manage customer interactions and internal collaboration. It has been providing stable services for over 11 years, covering more than 80 industries.
It enables businesses to serve customers through various social channels like QQ and WeChat, capture leads, manage customer relationships, and improve customer experience with features like multi-channel communication and cloud call center capabilities.
The platform includes '企点-企业QQ2.0 (协同)' which offers seamless internal and external communication, group chats, file sharing, screen sharing, and unified management of organizational structure for efficient team collaboration.
Yes, 腾讯企点 provides proactive marketing features such as initiating conversations based on website activity, targeted group messaging, and bulk outbound calls to identify customer value and enhance conversion rates.
The platform protects customer information by preventing unauthorized deletion of friends or groups, archiving chat records for audit compliance, and enabling seamless transfer of customer relationships and historical information.
Yes, 腾讯企点 features an open API and UI integration capabilities, allowing for rapid integration with existing business systems for social communication, business processes, and data management. Certified partners can also assist with custom integrations.
腾讯企点 has a user rating of 2.0 stars from 636 ratings. This indicates a mixed reception from its user base.
Yes, 腾讯企点 is supported on iPhone, iPad, and iPod devices, making it accessible for users across different Apple mobile platforms.
