Primitive
Completely stupid app.
Response from developer
Dear Stan 2012, please excuse us for the inconvenience. We assure you that we are working on making UBB Mobile better. Thank you for your feedback. Kind regards, UBB Team.
Never works
It’s scary how bad this app is - constantly
Not loading main menu so I can log into the bank
Using for business purpose this bank since it was merged with raiffeisen bank, the worst app of banking ever, crashes a lot and most of the time menu will not even load, just an image of 2 tenis players and that’s all. WiFi and cellular, option neither work, reboot iphone not work, we are trying to get access into business bank account and this app not even loading, what a horrible work.
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Ms
Служител клон Хладилника
Най-лошото банково приложение което съм ползвал.
Не съм се докосвал до по лошо банково приложение. Отвратително бъгаво, постоянно ме изхвърля и полета липсват когато искам да направя превод. Ту се появяват, ту изчезват. Отвратително!
Phil
Easy to use
Worst bank under the sun
The app reflects the bank itself — flawed and unhelpful.
Благодаря!
Много лесно и удобно приложение! Благодаря!
Response from developer
Здравейте, Благодарим Ви за обратната връзка. Радваме се, че приложението работи според очакванията Ви и продължаваме развитието му.
New user experience
I am a new client of the bank. I use the app from the first day until now , more than a month. When i try to open the app it always show me the initial page for activating UBB Mobile App. The app should read from the local storage and to know that I already have an account and to show me the login page! It is frustrating, because each time i need to click on the “Info” then click “X” and go back, then only it will show me the login page
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Beceriksiz uygulama
Bulgaristandaki her site ve uygulama gibi obb bankta aynı şekilde sürekli hata veriyor, hiç bir işlemi bankaya gitmeden yaptırmıyor. Asla beğenmedim.
Switching accounts in the app not working
As of today switching between company account (bank accounts) and private account is not working. Please fix it
Last update
Ей боклуци скапани, след плодната ви актуализация мобилната ви апликация се деактивира, мамицата ви мръсна и скапаните боклуци
0
Terrible banking app. Transactions I made several days ago can appear in the list only after a few days. There is no online chat support at all, and payment confirmations through the app work inconsistently. Overall, the app is unreliable and very frustrating to use.
iOS activation broken with Display Zoom / Larger Text
The app cannot be activated on iOS when Display Zoom is set to Larger Text. Activation simply fails with no useful explanation.
I wasted over an hour trying to figure out what was wrong. Only after calling customer support did I learn that the UBB development team is already aware of this issue. Despite that, they refuse to acknowledge it as an app bug.
This is an app compatibility problem, and users should be warned clearly. Expect frustration if you use iOS accessibility settings.
I wasted over an hour trying to figure out what was wrong. Only after calling customer support did I learn that the UBB development team is already aware of this issue. Despite that, they refuse to acknowledge it as an app bug.
This is an app compatibility problem, and users should be warned clearly. Expect frustration if you use iOS accessibility settings.
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Response from developer
Please excuse us for the inconvenience. We assure you that we are working on making UBB Mobile better. Thank you for your feedback.
Some nuisances
Dear all, some items for further development:
1. Most of the time the welcome screen does not allow entry, but I have to to info, then close it and afterwards the ENTER is displayed. I’m not interested in the advertisements on this screen, so a direct entry will be nice
2. Extend the session-currently i have to prepare all of the info in a note as copying from different documents takes time and when I’m at 90% ready the session expires and I have to start from the scratch. Another option is to save the payment order as a draft
3. Description-please allow paste-sometimes writing all of these invoice numbers, dates is a nuisance.
4. Allow some special symbols as “-“, “/“. Now the date can be split by a interval only
5. When correcting the description, the cursor goes to the end of the field after every single correction
6.Allow a different filling order-I might want to enter the description first, not necessarily to start with the names and IBAN.
Cheers!
1. Most of the time the welcome screen does not allow entry, but I have to to info, then close it and afterwards the ENTER is displayed. I’m not interested in the advertisements on this screen, so a direct entry will be nice
2. Extend the session-currently i have to prepare all of the info in a note as copying from different documents takes time and when I’m at 90% ready the session expires and I have to start from the scratch. Another option is to save the payment order as a draft
3. Description-please allow paste-sometimes writing all of these invoice numbers, dates is a nuisance.
4. Allow some special symbols as “-“, “/“. Now the date can be split by a interval only
5. When correcting the description, the cursor goes to the end of the field after every single correction
6.Allow a different filling order-I might want to enter the description first, not necessarily to start with the names and IBAN.
Cheers!
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wonder it still starts
After several service and support calls, and visits in the bank, still unable to add any card to apple wallet(missing button in the app) and still no answer! I’ll change the bank soon.
Доволен клиент
Йовка Узунова е Топ
Response from developer
Здравейте, batil0w, много благодарим за позитивната обратна връзка.
Ш.Ш.
Ужасно приложение! Все едно работя с приложение, което е създадено преди 20 години и от тогава не е пипано и не е правено нищо по него! Постоянно бъгва, зацепва, изхвърля те, много, ужасно много трудно се работи с това пеиложение! Платете на някой ИТ специалиаст да го направи както трябва, а не да се мъчим да си платим сметките по 5 дена неуспешно! Имах този пробле с 15 Про Макс, сега и със 17 Про Макс е същото! Просто откачаш, не съм виждал по-дразнещо и по-смотано приложение от това! Някое може би понякога има някой друг бъг, но има хора в ИТ сферата, които следят за това и тозъ бъг се птстранява моментално, а в ОББ имам чувството, че е напълно обратното! Имам чувството, че се плаща на ИТ специашист да крашват аппликацията постоянно!!! Ако въобше имат ИТ специалисти, които да се занимават с това!
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Not very intuitive
Overall - OK-ish. You can do banking alright but transactions are reported days later with confusing info: the name of restaurant differs from the actual bank account name and sets clients wonder when on earth did they do transaction X… to check your investments you need to hit NEW investment to take you to your actual client view. And when you raise a complaint they hardly send you your written complain (hoping you will forget by the time they respond - 30 days)… at least this is the experience in Bulgaria
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Very broken app
I couldn’t finish the onboarding, had to go to bank in person so they can hook me up from their systems. Temporary change of card limits doesn’t work. Notification enablement of my card is off every time I kill and open the app again, no matter that I turn it on (I get notifications, it’s just annoying that it’s off). I can’t change my 3ds from use of the app to 3d PIN, nothing happens when I tap on it in the card settings. The app needs to prioritise bug fixing.
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