Manage your mobile service with ease. Check your data usage, billing details, and contract information. Access support, view important notifications, and track your loyalty points and payment balances.
What We Love
- 👍 Easy to use
- 👍 App is helpful
- 👍 Good interface
- 👍 Convenient for checking data usage
- 👍 Quick to update information
- 👍 App is evolving
- 👍 Good design (award-winning)
- 👍 Immediately resolves issues via messaging
Room to Improve
- 🐛 Login loop issue
- 🐛 Difficult to navigate UI
- 🐛 No English language option
- 🐛 App is confusing sometimes
- 🐛 App is difficult to use
- 🐛 App often redirects to web pages
- 🐛 Limited point exchange options
- 🐛 Difficult to find cancellation/MNP pages
- 🐛 Poor customer support (phone/store)
- 🐛 Inconsistent billing/charges
- 🐛 App is not always updated with live data
- 🐛 Slow connections
- 🐛 App crashes after updates
- 🐛 App is not useful
- 🐛 App cannot be uploaded
- 🐛 App does not open after update
- 🐛 App freezes when checking billing
- 🐛 App requires installation for email settings
- 🐛 Inconvenient to use
- 🐛 High product prices in shopping
- 🐛 Coupons are unusable
- 🐛 Communication failures during coupon expiry
- 🐛 Support center is unreachable
- 🐛 Inconsistent issue resolution
- 🐛 Billing continues despite service unavailability
- 🐛 Threatening legal action for non-payment
- 🐛 Poor customer service from parent company
- 🐛 High communication costs
- 🐛 Lack of benefits for long-term users/single users
- 🐛 Service is not fulfilling
- 🐛 App requires location permission to launch
- 🐛 Cannot view billing amounts after a certain period
- 🐛 Incorrect data usage display for specific plans
- 🐛 App is not useful
