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Север-Метрополь

Север-Метрополь

Сеть кафе-кондитерских

127 ratings
74 reviews
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • August 28, 2020
  • July 19, 2026

Features

Developer

Elena Shevchenko
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Север-Метрополь screenshot #1 for iPhone
Север-Метрополь screenshot #2 for iPhone
Север-Метрополь screenshot #3 for iPhone
Север-Метрополь screenshot #4 for iPhone
Север-Метрополь screenshot #5 for iPhone
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Reviews summary↘︎
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🔄6+ apps
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❓5 answered
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📦~ in 1 month
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About

Discover a world of confectionery with this app. Earn loyalty bonuses on every purchase, enjoy convenient ordering for pickup or delivery with online payment, and access exclusive promotions. Explore the full range of products with detailed descriptions and reviews.

✓Loyalty program with bonuses
✓Convenient pickup and delivery ordering
✓Online payment
✓Personalized promotions and discounts
✓Full product catalog access
✓Detailed product information
Show original description

What users say

Summarized from real user reviews of Север. Based on 127 reviews and a 4.9/5 average, it highlights the 6 positives and 8 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 😋Delicious pastries and cakes
  • ✨Beautiful and atmospheric cafes
  • 👍High-quality products
  • ☕Excellent coffee
  • 💖Loyal customer base
  • 🎉Great for celebrations

Negative things

  • ❌Broken loyalty system
  • 💸High prices
  • 👎Poor app functionality
  • 😠Rude staff
  • 📉Decreased quality
  • 🚫Restrictions on bonus usage
  • 😞Dissatisfaction with product quality
  • ⚠️Misleading app information
See all reviews

What's New in Север

100.1.41

July 19, 2026

Исправлены ошибки и улучшена работа приложения

User reviews

Most RecentHighest RatedLowest Rated

Система лояльности изменилась в худшую сторону

Раньше можно было списывать хоть какие-то баллы при покупке. Во всех других сетях можно было списывать любое количество баллов в любое время. Здесь почему-то только 10-15%, что было огромным минусом. Теперь вообще стали жадными и списывать баллы можно только после 18, что вообще абсурдно. Снижаете сами же свой средний чек и лояльных клиентов. Я лучше в буше пойду, где нет никаких ограничений
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Yuriyy06Yuriyy06

5

Отлично !
КнпрдКнпрд

Мошеннические морды

Выпрашивают данные за бонусы и не дают их
~K$eniya~~K$eniya~

Не работает

Не могу активировать код, нет возможности сделать заказ и списать баллы
маша06051987маша06051987

Приложение не работает

При списывании бонусов в кафе отвечают, что у них приложение не работает.
ИигорьиИигорьи
See 69 more reviews

User experience

🐞

Reported Bugs

21 issues

App crashes during payment

Bug

Cannot activate codes

Bug

Cannot place orders

Bug

Cannot redeem points

Bug

App does not work

Bug

Registration code not received

Bug

Support chat not working

Bug

Online orders cancelled without notice

Bug

Money for cancelled orders not refunded

Bug

Bonuses deducted without paying for order

Bug

App freezes or hangs

Bug

Cannot send reviews longer than 5 lines

Bug

Cannot confirm email

Bug

Bonuses disappear

Bug

App shows grey screen when ordering

Bug

App does not work, no network issues

Bug

Cannot send feedback/complaints

Bug

Payment data saved without consent and cannot be deleted

Bug

Delivery times are inaccurate

Bug

Cannot order from store inventory

Bug

Cannot disable ads

Bug
✨

Requested Features

11 requests

Introduce sugar-free options

Feature

Add a dark mode to the app

Feature

Allow deletion of saved payment cards

Feature

Improve app stability and reduce crashes

Feature

Fix the registration code issue

Feature

Allow order cancellation

Feature

Make the review submission field visible

Feature

Reintroduce the 'two polar bears' cake

Feature

Update music in cafes

Feature

Use more natural ingredients

Feature

Keep product prices stable

Feature

FAQ

What does the Север-Метрополь app do?

The Север-Метрополь app allows you to order confectionery products from the factory. You can browse the full catalog, view product details, earn loyalty bonuses, and arrange for pickup or delivery.

How does the loyalty program work?

The 'Северный путь' loyalty program offers bonuses on your purchases. You can receive 50% in bonuses after your first order and up to 10% in bonuses on subsequent purchases. Each bonus point is equivalent to 1 Russian ruble.

What are the ordering and delivery options?

The app supports convenient ordering for self-pickup and home delivery. Online payment is available, and free delivery is offered within a designated 'green zone'.

Is the app free to use?

Yes, the Север-Метрополь app is free to download and use. There are no in-app purchases or advertisements mentioned.

What kind of information is available for products?

For each product, you can find details such as ratings, reviews, ingredients, descriptions, and nutritional information (calories, proteins, fats, carbohydrates - КБЖУ).