ベアーズ - 家事代行サービス業界最大手

ベアーズ - 家事代行サービス業界最大手

by BEARS CO.,LTD.

0 ratings
50 reviews
Free

Details

  • Released
  • Updated
  • December 30, 2020
  • February 25, 2025
ベアーズ - 家事代行サービス業界最大手 screenshot #1 for iPhone
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About

Easily book home cleaning and cooking services anytime, anywhere. Get support for all your household needs through convenient chat consultations. New package plans are available for first-time users seeking reliable assistance.

24/7 service booking
Trained female staff (Bears Lady)
Direct chat support
Cleaning plans
Cooking plans
Combined cleaning & cooking plans
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What's New in ベアーズ

1.1.19

February 25, 2025

クレジットカード登録・更新時の本人認証機能を追加

User reviews

すぐエラー

すぐ通信エラーになり次の予定がわからなくて不安。メールしても返信がない。

最低、時間かえせ

家事代行で時間を工面するはずが、むしろアプリのトラブルに時間を吸い取られた。こっちは赤子かかえて睡眠削ってるのに、窓口はアプリ使えないですよねすみませぇんと、口ばかりでパソコンかちゃかちゃしながら電話対応。行政連携のだとアプリ使えないと。ならはじめから説明しろよ時間泥棒。

登録できない…

他の方と同じ。これは酷い。

つかえない

ログインできないことがある

会社の体制の問題

経営陣が悪いのか、システムの責任者が悪いのかベアーズはDX化に失敗し続けています。お金をケチってるのか、社内にITが詳しいスタッフが全くいないのか…

Developer apps

FAQ

What kind of services does this app offer?

This app allows you to book professional home cleaning and cooking services. It offers various plans, including specific cleaning packages for different areas of your home, and diverse cooking plans for meal preparation like 'made-ahead' meals with different focuses (hearty, healthy, balanced, snacks).

How do I book a service?

You can easily book services anytime, anywhere through the app. The app also provides a chat feature to consult with staff about any concerns you may have before or during the booking process.

What makes the staff reliable?

All staff members, referred to as 'Bears Ladies,' have undergone face-to-face training and passed practical skill tests. This ensures they are qualified and reliable professionals who will visit your home.

Is there support available if I have questions?

Yes, the app features a direct chat function connected to their in-house call center. This provides a secure and reliable support system for users to ask questions and receive assistance.

Are there different service plans available?

Yes, there are various service plans to suit different needs. These include 'Cleaning Plans' for specific areas like bathrooms and living spaces, 'Cooking Plans' for preparing meals, and 'Cleaning & Cooking Plans' for combined services.