Too Many Typos and Content Errors
When it comes to educational content, it should be triple checked to make sure vulnerable leaners are not confused or lead astray. This content seems like someone pasted it in and never checked if it was correct. So I cant keep using this service since I’ve noticed so many errors in the content.
Response from developer
Thank you for sharing your feedback. We will forward your comments to the relevant team and review the original content data and how it is displayed in the app. If there are any additional screens or locations that need to be checked, please send them to app@ksif.or.kr so we can refer to them during our review. Thank you.
한국어 공부하기 너무 편한 앱
Response from developer
소중한 리뷰 감사합니다. 빈 시간에 한국어 학습에 도움이 되셨다니 기쁘게 생각합니다. 앞으로도 편리하게 이용하실 수 있도록 지속적으로 개선해 나가겠습니다. 감사합니다.
버그가 생겼어요
Response from developer
앱을 애용해 주셔서 진심으로 감사드립니다. 말씀해 주신 현상은 개발팀에 전달하여 내부적으로 확인중에 있습니다. 번거로우시겠지만 사용 중인 iPad 기종과 iOS 버전을 app@ksif.or.kr 로 보내주시면 보다 정확히 확인하여 안내드리겠습니다. 소중한 제보에 감사드립니다.
Unable to log in
Response from developer
To accurately identify the cause, please send detailed error information (login ID, device model, OS version, screenshots, error occurrence time, etc.) to the Customer Support Center (app@ksif.or.kr). We will forward the information to our development team for analysis and corrective action. We will do our best to ensure normal use as soon as possible.
Unusable
Tried to download/uncompress/reinstall multiple times.
Response from developer
We apologize for the inconvenience with the Mobile King Sejong Institute app. The app requires an initial download of learning data for offline use, so a stable internet connection is necessary. If the issue persists, please contact us at app@ksif.or.kr. Thank you.
