Best Mobile Game EVER
Response from developer
Hello, this is the Support Team. We really appreciate your 5-⭐feedback! It means the world to us! Knowing you’re enjoying the game keeps us motivated to deliver even more exciting updates.
最初は良かった
何でもかんでも成功確率とか付け出したせいで努力が水の泡になるからやる気失せる。
解放石頑張って集めて失敗の嵐。
宝石頑張って集めて失敗の嵐。
これ何が楽しいの?
ㅋㅋ30일 매일 접속 자신있는사람만 하세요
한달간 광고제거 및 소량의 보석 준다해서 결제했는데, 30일중에 며칠 못들어간건 보상못받는대요~ 그런문구없었어서 문의까지했는데 매일 접속해야 준다함.
archero2는 안듵어가도 안들어간 일수만큼 보상 다 줌. 갈아탐
Response from developer
안녕하세요. 소중한 리뷰를 남겨주셔서 감사합니다. 말씀해 주신 상품은 게임 내 판매 중인 상품으로, 게임에서 확인해 보실 수 있습니다. 앞으로도 더욱 발전하는 모습을 보여드릴 수 있도록 최선을 다하겠습니다. 많은 관심과 기대 부탁드립니다. 감사합니다. ▶ 문의 : [게임 내 설정 → 고객지원]
A bit broken
FEDERAL LAWS BROKEN, 100% ACCURATE REVIEW (HAVE PROOF) PLEASE READ…
Let me start by saying that when you purchase something there’s a LARGE pop up also known as an ADVERTISMENT, that says if you aren’t happy with your purchase you have up to 7 days to request a refund. This goes for all packs and purchases.
I purchased a pack listed as “aos_reward_multiplier_package”. This pack allows you to use triple energy and receive triple rewards. This is sold for 20$. I bought it to try it out and wasn’t a fan and I was hoping for a bit more out of it. So in accordance with the advertisement and option to refund that’s what I did. A month later I get a notification saying that I had a violation. Now I have only helped others in the game and have been a great captain (someone who helps new people). So as you can assume I’m surprised. I open the notification and it said I was going to have my account taken away because I refunded. So I reached out to customer support to ask for assistance. The demanded, they did not ask, that I repurchase the pack. They lied and said that I refunded a bunch of things which was not true. They lied to me and told me such advertising didn’t pop up even though I have evidence and witnesses as my wife and I have purchased packs. They told me that I “may” have a penalty if I don’t repurchase but wouldn’t tell me what the penalty would be.
I explained that under federal law that not following through with advertising in game as well as most other advertising is against the law. I also explained that they lied to me twice as well how they were vague as far as what the penalty would be or if it would even happen. They repeated themselfs (NOT HELPFUL AT ALL). I explained that I understand they need to read off a screen but that if they can’t help and want to break the law that I’d like to talk to someone higher. They then sent me someone else. This person did not lie about multiple refunds, didn’t lie about there being no advertising for refunds. But then was still vague about the penalty’s and if they would occur, while also telling me to re purchase the pack. They also didn’t deny the fact that what I was saying about how they are breaking federal law. They then after I explained things again straight up ended chat on me….
I then attempted to get in touch with support again, because I was trying to work with them while also understanding what’s going on. I explained in the next message that even if I wanted to repurchase the pack it does not give me the option to and that I don’t have access to do what they want of me. Right after this they then banned my account from even accessing the game. So if you try to load up the game I kicks you out immediately. You can still access the support page but it won’t load the bot or allow you to talk to a person to even try and find a resolution to the issue. So I can’t play even if I was willing to repurchase the pack because they have stopped talking to me entirely…
In short they lied to me twice, attempted to gaslight me. They broke federal law, while also giving me an impossible task of repurchasing something I can’t. I spent about 60$ on various things and because I refunded something that I was allowed to refund they then took everything away. Keep in mind not providing dlc or purchased materials in game is also against the law…
I’m thankful Apple has been kind enough and understanding enough to hear my side of the story and refund me EVERYTHING I spent on this game. The game is a grind and if you want to make any progress it’s pay to win. What I bought was stuff to merely help me speed up the process not even pay to win.
With this in mind if you do play the game they don’t give you enough to work with when buying things. If you buy a minion pack you don’t have enough coins to upgrade them. It’s pay hole and they will get you good because everything take forever. So when you play you’ll see endless people asking for help on the third (HELL MODE) difficulty because it takes FOREVER to get past it without paying money.
Not only was I higher level, did nothing wrong, helped randoms all the time, and followed the rules. I was also a someone who enjoyed playing this with my wife. So now I have no account and I can’t play it without a just reason.
I was scammed, stolen from, and denied what I payed for and worked for in game. The game is fine but these people running it are openly breaking the law and are horrible people not even trying to hide it.
If you read this far I hope this helps and thank you for reading. If you play anyway I wouldn’t recommend buying anything or trusting ads or customer service. As mentioned I have evidence, screen shot and text proving my review and them guilty. I’d post the screenshots here if I could.
That’s it, thank you for reading
~FSummers
I’m Done
Game literally paywalls progress and forces you to grind and doing the same setup for months like a bot. Don’t get me wrong this game is fun for the first few weeks.
If you are a new player and hoping to play the game atleast with VIP or x3 energy for quick grind, just refund it while you can. Its not worth the long run lol
Response from developer
Hi, this is the Customer Support Team. We’re truly sorry your experience wasn’t as enjoyable as we hoped; it must have been frustrating. Thank you for sharing your thoughts with us; your feedback really matters, and we’ll review it carefully. If you’d like more direct help, please contact us anytime via ▶ In-game Settings → Customer Support.
Game is okay
보상 3배 패키지결제했는데
Response from developer
안녕하세요, 고객지원팀입니다. 게임 이용에 불편을 드리게 된 점 고개 숙여 사과드립니다. 다만 결제 관련 문의는 개인정보 확인이 필요한 부분으로, 번거로우시더라도 아래 경로를 통해 문의를 부탁드립니다. 신속한 조치를 위해 최선을 다하겠습니다. 감사합니다. ▶ 문의 : [게임 내 설정 → 고객지원]
Loading into game issue
REALLY GOOD GAME!!!
Games Fun but not friendly to F2P
Game has depth to the genre and the first week of play you can progress fairly quick but with built in ads to grind more is not something I’m used to so if you plan to make any purchases, removing the ads and increase gameplay speed are the way to go. Pricing on events and shop are terrible, if they weren’t blatantly stealing your money for small gains then I would pay more but I don’t see any incentive to buy that stuff. Even their battle pass value is terrible if you compare it to others such as Clash of Clans
Response from developer
Hi, this is the Support Team. Thanks a lot for your kind review 💬, and we’re so glad you’re enjoying your experience with us. Hearing this truly encourages our team to keep working hard.
