Doesn’t work for 2016 Cherokee
No follow up
Response from developer
Hi, thanks for your feedback. I’m sorry to hear you didn’t get the follow-up you expected. If you can share your account email and the device/vehicle you tried to cancel for, I’ll look into what happened and help you complete the cancellation.
Scam
Response from developer
Hi, I’m sorry to hear you feel that way. CarConnect Digital Car Key is designed to make sharing and using your car key easier and secure. If you experienced an issue or anything that seemed suspicious, please contact my support team with the details and your device model so I can help you right away.
Charges
Response from developer
Hi, I’m sorry to hear about your experience. I understand how frustrating it is to be charged after uninstalling. Please email our support team as soon as possible with your App Store receipt details (the email used for purchase and the transaction date), and I will help review the charge and the options available. If you’ve already emailed us, please reply with the same information so we can locate your request quickly.
This app is scam on Honda owners and they rip you off before you find out it doesn't work
Response from developer
Hi there, I’m sorry you’re having trouble with CarConnect Digital Car Key. I understand how frustrating it is to go through setup and then find it won’t connect. This isn’t how the app is supposed to work. Please contact my support team with your vehicle model, app version, and what step fails, and I’ll help you troubleshoot or sort out your subscription. If you believe you were charged in error, I can also assist with next steps. Honda owners don’t need to stay away—let’s get your connection working.
Don’t waste your money
Response from developer
I’m sorry to hear your experience wasn’t what you expected. I’m glad the payment function worked, but I understand how frustrating it is when other features don’t. If you’re willing, please contact our support with the make/model of your car and the steps you tried, so I can help troubleshoot and get everything working properly.
Could not connect
Response from developer
Hi, thanks for taking the time to share this. I’m sorry you couldn’t connect and that the charging didn’t feel right before the in-car process was completed. Please contact us with your order details and the car’s model/year, and we’ll look into the charge and your connection attempt right away. Also, make sure the car’s internet/Bluetooth is enabled and your Mercedes-Benz app is fully set up. I sincerely hope we can get this sorted and, if applicable, help with a refund.
Big time scam
Response from developer
Hi there, I’m sorry to hear you’re having trouble with CarConnect Digital Car Key. I understand how frustrating it is when an app doesn’t work as expected. If you can share your vehicle model, iPhone model, iOS version, and what happens when you try to use the key, I can help troubleshoot right away. If you’re trying to request a refund, please note that App Store refunds are handled by Apple—however, I can still review your situation and guide you on next steps.
Scam
Response from developer
I’m sorry you had a problem with your subscription. I understand how frustrating it is to be charged and still not be able to connect. Please contact my support team with your account email, the time of purchase, and the error you saw so I can help troubleshoot and review your access. If you’d like, I can also assist with refund options based on your billing details.