Insult complaint without professional handlings
It was an AWFUL experience. I filed a complaint after being explicitly insulted by a user. To my great disappointment, it was NOT regarded as an offense and left unresolved. The human customer service replied but only repeated their repertoire as a robot, recommending me to file another complaint that was later not handled either. It has proved to be a bad decision having subscribed their membership with my hard-earned money. The same money would have been much better off if given to a homeless than to an ignorant, duty-neglecting team like this. Definitely not deserve it.
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Useless
Can’t register
真垃圾，连会员现在打开都有广告了
想钱想疯了吧？真垃圾，连会员现在打开都有个五秒钟的广告了！
No way to get a refund, service scores 0/10. 退款无门，服务0分
I requested a refund within just ten minutes of subscribing to the membership, but the customer service firmly refused to process it. It deducts fees instantly upon subscription, but processing a refund is harder than climbing to the sky.
我开了会员仅仅十分钟要求退款，客服坚决不退。开通秒扣款，退款比登天难。
我开了会员仅仅十分钟要求退款，客服坚决不退。开通秒扣款，退款比登天难。
跳转广告
打开动都没动就跳转其他app，真服了！
